QEEQ CAR RENTAL REVIEWS

Very friendly and amazing brand new car (only 100km old!).

Good deal and good service but why does the app keep logging me out?? And why does the reservation archive the moment the time has passed?

Fantastic car rental company, got a very nice new car!

Nice company, with a lot of deals and special prices! Very easy process to book a car!

Nice company, with a lot of deals and special prices! Very easy process to book a car!

The car interior wasn’t clean enough. Everything other was perfect. The lady at the desk was extremely kind! Thank you!

I'm understand about "or similar" I selected TOYOTA yaris but I got NISSAN amera It will be better if you can support the kind of car that I selected.

The car had water on the passenger floor the whole time I had the car. Maybe leak in the heating coil. The driver side window controls only worked on the drivers window not any other. The trunk had not been cleaned. Since they did. It have anyone around when I returned the car I was not able to tell anyone. I was not told there was not going to be anyone there when I returned the car so I had to return to the car to get the keys and put them into the drop off box.

No problems with QEED. Your requirement for proof of insurance was never asked for.

Nothing To add to my comments

When I picked my car up, the guy just said it's the white one over there. I am older and would of appreciated a bit of instruction on the technology. The drop off was not good. The lady accepted my keys and charged my card and said goodbye. I asked her to come inspect my car that there was no damage. She said they did not do that. WHAT? I said her driver could move it, or damage it and I would be liable. She said she could not go outside. There were 2 other people there. I said I am not trying to be a problem but I want my car written off as the way I picked it up. At that point, she was very rude but did come out. I will never use that location again. Texas is hot, and she was being lazy...but what's right is right. Bad customer service.

QeeQ was great. I will use them again! Thank you for the good service!

The booking process was really easy and we got a great deal for our 3 days in Queenstown. On pick up, it took several phone calls to contact the pick up staff (which makes complete sense once you see how busy they are). Once pickup contact was established everything ran smoothly and the staff were very friendly. The first car was terrible, something was wrong with it, screeching and sounded sick. A phone call on the second day secured a swap vehicle and this was most appreciated. We were upgraded to a better (bigger) vehicle and this ticked all the boxes for us and we were more comfortable taking the drive over the Crown Range to Queenstown. Note: initially the documentation said we would need to pay $1500 deposit with a 30-60 turn around with the refund. That caused a bit of stress. This was not the case. We paid $500 deposit which was refunded when we returned the vehicle.

Received a brand-new car, very smooth experience

Perfect

Perfect

Excellent

Excellent

Excellent as usual

Excellent!

Giles was very friendly and went out of his way to replace a fuse to ensure our car chargers and GPS was working prior to leaving the facility. Best customer service I’ve seen in a long time. This man deserves a raise!!

They charge for cleaning €10, I didn't like that

All good as a budget option.

Easy and excellent to use

Yes I actually extended the rental period to Aug 18th. Great experience. No problems about this quite straight forward.

Great hope to use it again soon.

I like your promotion

Easy and quickly

Great experience from start to finish. Friendly staff all over. It was very easy to extend the booking, over the phone. I highly recommend them. Also having a model guaranteed option is great since you avoid the “or similar” trap where you always get an inferior car than expected. Only slight issue was the wait at pick up because there was only one person at the counter and customer before us was taking his time as if he was all alone. Not europcar’s fault

Great booking platform so much better than the rest ( wisecars for example is a nightmare ) and very competitive prices and easy to use. Love the fact that you earn points too.

team was great in helping out! thank you ezu team!