Unfortunately due to a poor phone signal & a slight language problem there was a delay in the initial pick up - but afterwards everything went smoothly - would definitely use this company again great savings by going off site. Many thanks for making our Great Ocean Road trip.
About QEEQ:9.0/10
As above better than we expected will definitely use them again.
The car seat was broken and i didn't get a refund.
One of the kids vomited and they charged us a lot of money for cleanup- didn't let us clean on our own...
“Bad experience with Apex NZ, despite overall good trip in NZ”
About Apex:5.7/10
Good Part: it was good to have the quick traffic rule test, so that we could discuss some areas that we are unfamiliar with local rules.
Bad part: customer service was bad. One lady, not the person handling our return, announce the tyre damage to the whole floor, which was unnecessary and inappropriate for customer privacy. I was charged 2000nzd for the tyre damage. I asked for a more accurate estimate on spot and a male staff said 500 is enough. The officer handling my case told him to "f... off". For the refund of excess charge, I wrote in a few times for bank transfer instead of credit card refund to avoid the hefty exchange charges, but the requests were simply ignored.
About QEEQ:8.0/10
The refund of price drop was good. I am still in the process of insurance claim. I shall be able to share more when 5he process is completed.
Personals here they treat people very rude, the guy at that moment when I get there after wait for an hour, he was doing some kind of weird things with a calculator, he told me that I have to pay an insurance $134.45 dollars more because he said that they won't allow me to drive the car without it, I told him that I already did went I booked the car, was all include, after arguing I decide to pay cause I was there in the middle of the night, no more option to chose but very angry about it.
I pay $385.26 to Easyrentcars plus $134.45 to Budget for a car that is not worth it. For that price I could have a bigger car without to much problem.
About QEEQ:10.0/10
The refund I haven't see reflecting in my account yet, but I doubt it. I don't think that I would recommend this website to any of my friends.
On the outgoing recording it started to wait at DOOR 9 Montreal airport. I did...I saw the van loading up people at door 7. If it wasn't because I raced out to the van, he would of gone off with out me.
The gentleman at the counter was kind, but didn't greet me. He didn't even look me in the eye. He spoke a little too fast as in he had been repeating the same thing all day, but for me it was the first time I'd heard it. The whole process was quick and painless however. The car was outside and apart from giving me a faint direction on where the car was, I had to guess. I was told to press on the emergency button on the key to "hear" where the car was. The car was clearly cleaned in a rush. I understand Montreal had snow on the ground, but it looked like it had just been cleaned over with a dirty rag on the outside. The carpets were still a bit wet from somebody getting in and out of the car. The car was amazing. I am even interested in looking into it further. Great car, great mileage. The drop off was easy, except there was nobody outside directing where the cars and I had to take a guess what to do. Then I waited for over 10 minutes for somebody to come out and he didn't even noticed I was standing there in the 5C weather. Then I took the Navette back to the airport with a lovely gentleman.
About QEEQ:8.0/10
I was pleasantly surprised with the great price> I will definitely book again if I go back to Montreal but with trepidation on what I may find...
“Check outside and inside thoroughly. Or just don't rent a car.”
About Alamo:7.7/10
I had noticed that one of the plastic part for A/C air redirect was broken. I'd checked the outside thoroughly but didn't do the inside. And it looked fine until I touched it to change the direction. I swear that it wasn't me but what they said was that they hadn't heard about it before so I was responsible for it. Come on. If you guys had done the inspection with a minor effort, this wouldn't have happened in the first place. Shame that I'd had a great time until that moment and it completely ruined the entire experience with Alamo. Alamo would absolutely be my last choice for rentals.
“Great little car, didn’t miss a beat and economical. Plenty of room for the two of us and our luggag”
About Apex:9.7/10
Found it I bit hard to locate office in Auckland as we were looking for EasyRentCars and couldn’t see that name anywhere or even the street number, so we weren’t sure if we were in the right place.
They were excellent in terms of customer service. The vehicles we have used have been older models and therefore extremely good value for money. They were mechanically in good condition and drove well. A month of driving in the South Island without a hitch.
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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