The car was fantastic. The staff at check were good but there were not enough of them. There was a high volume of people picking up cars on arrival with only 2 staff on the counter. Wait time of almost 1 hour and 30 mins was not ideal after long flights and 2 young children.
About QEEQ:10.0/10
Great service!
Look forward to using you again in the future!
Counter staff at collection And drop off were helpful & happy. Car was fine. No up selling which is nice, all in all, I would use Apex has my preferred company to hire car from in future.
The outlet needs to take responsibility for contacting renters who do not show up before 5pm closing time and leave an after-hours number.
About QEEQ:10.0/10
Easyrentcars need to know closing times of various outlets. I contacted the business and told them that my flight was delayed and that I would not be in Adelaide until about 6 or 6:30PM. I was told that this would be fine.... The lady did not tell me that
As always really good service. These are my rental providers of choice at Landvetter. The first car they booked out to me smelt faintly of smoke, so without a quibble a different vehicle was sourced immediately for me.
Excellent customer service, really friendly staff.
About QEEQ:10.0/10
Cheaper then Ryanair when booking, good as always and cheaper then going direct
Staff at Budget, really helpful and is my hirer of choice at Landvetter. Staff are really helpful and recognise that I travel regularly and book vehicles with them. They are the ones that I use and would recommend to everyone
About QEEQ:10.0/10
Easyrentcars.com always seem to either price match or beat competitors prices so all good
No pickup at Airport and unable to contact a representative so had to get a $25 taxi to the depot.
Not all booking details transferred onto IT infrastructure, so a debate ensued re insurance levels. Otherwise ok
About QEEQ:8.0/10
No issues apart from an understanding of what had been booked
It was observed that the front desk staff were asking about the payment that already paid online. I had to rle explain to him that I has already paid for the booking through Easyrentcar website.
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