“bad experience at calling staff but car is clean and nice to drive and also helpful counter staff.”
About GREEN MOTION:10.0/10
it's not possible to call green motion for airport pick up. I called and waited 2.5hours with the intention of letting them know that we are arriving late but no one picked up the phone. No one picked up the phone either when I call for pick up at airport. We just have to wait at the airport for a bus to come around. This could prove detrimental if we were to arrive late at night. I told counter staff about this issue but they were not interested.
Overall is great, car is aware some , but the drop off location is quite strange, not clear ( they not sure whether in P3 or in the muticarpark as they are temporarily start to change the rental location. I spend more than 60 mins to figure out how to return the car in the right place, all the stuffs are busy,
About QEEQ:10.0/10
quite nice platform, I love it , good customers service.
Couldn't have had a better experience. The staff were lovely, the car was perfect and the price was excellent. I was there during a very difficult time (death of my Mother) and I was treated with such calm respect. I'm a firm fan of Apex now, and will hire from them for all future needs.
About QEEQ:10.0/10
Great platform that found me exactly what I needed. Thank you!
The car was in good but the car navigation system was not working. I needed to use google map to lead my way in my whole trip. I have raised a complaint to the Nissan staff when I returned the car and requested them to fix the problem before giving the car to the next driver. Overall, the Nissan staff and the car were good and I had a good rental experience apart from the car navigation system.
It was quick and when I found marks on the car before driving away the person said to just mark it down instead of telling me it didn't matter and that I don't have to report it.
Poor customer service provided by Sage. Apparently it was her first week at ACE she is originally from Hertz. She showed poor customer service skills and at times rolled her eyes like I was stupid.
Need more people assisting at the counter for rental pick up. Only 2 working and one said they volunteered to stay over to try to help the over an hour line that continued past myself. The times and number of rentals scheduled should be managed better by scheduling staff durning those busy times.
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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