Rental from Koh Samui airport.
I damaged the rear paintwork slightly and expected the worst in respect of my 9000baht deposit.
Very pleasantly surprised to receive an email same day showing a deduction under 3000baht for the repair. Balance immediately refunded.
Never encountered such professionalism from a foreign car hire company before.
Highly recommend.
Very slow on pick up and not much communication during wait to be served. Staff could be mor friendly. Full check car on drop off and write all ok on paperwork.
Got downgraded because of a fair in Cologne.
But without a refund!!! Europcar is only a good choice when it is much cheaper than Sixt.
Long waiting time at counter.
No issues with the car or the price however the car was filthy when I collected it. It hadn't been vacuumed, had rubbish and bits of food in it. I could barely see through the windscreen which was borderline dangerous. First thing I did on reach ok ng my accommodation was handwash and vacuum the vehicle.
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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