QEEQ CAR RENTAL REVIEWS

All very good. Thank you.

Alex was extremely thorough in explaining the rental details and insurance limitations relating to crossing into the occupied zone of Cyprus. At the time of vehicle handover Alex was again thorough in going over the vehicle identifying existing mark's and issues. The little Spark performed well on the roads around Cyprus and ended up being the most appropriate vehicle for my travels. I am more than happy with my dealings with Alex and Autounion and would be happy to recommend them as well as using their services on my next visit to Cyprus.

Europcar had a great service and the car was excellent.

I spend around 45 minutes to received my car. I booked Toyota Yaris bus I received the bigger one than I booked.

Staff member Canan was excellent. He made our day. Totally hassle free. Canan could give courses on customer service.

Everything was ok, the only one major issue we had was we were under the impression that spouses were able to drive as well without an extra charge, and they charged us for that.

Everything with the booking platform was good nice and smooth

Best cars rental experience in the US so far :)

I had bad experience with them, they do not have car which I booked, and they downgrade my car!! from Chevrolet Tahoe to Ford Explorer!!! and I came to them at airport 2 times to change my car, then after huge efforts with costumer services they gave me Ford Expedition!

I had bad experience with them, they do not have car which I booked, and they pay me extra for another car in same category ($20 per day for 17 days!!)

Pick up & drop off service was ok. However, whenever I called to contact office, they never get the call.

Good price with fare car. Nice ! I will rent again.

When I phoned to arrange pickup at the airport the person on the phone had little English and I could not ascertain where the pickup was to be. My wife has limited mobility and the experience was distressing. When we finally got to the Aucar rental office, they did not have a copy of the rental agreement and there was no internet connection so I was unable to access it on my phone. The person showing me the car wanted me to sign the rental agreement before I had inspected the car! when we finally got to inspect the car the staff member could not start it! Fortunately the return process was much better. However, the printed agreement still had me returning the car at 12.30 despite the fact that due to the above experience I did not commence the hire period until 13.15

Customer service was excellent. Especially at drop off.

The person I dealt with at the airport counter was exceptional, as was able to speak both English and Italian, very pleasant and efficient

No issues

車は新しいですが、右前に破損有りの状態でした、走行には支障がなかった。前回もbudgetを利用していたのでスタッフとも顔見知りで次回もbudgetを利用したい。

台風19号の影響で成田発の飛行機が欠航になり電話して相談したら明確な解答で助かりました。

Ease for pick up and drop off Good service Good condition car rent

Nope

Had rented twice in Jeju and only language was an issue, during taking over of the car, staff could not understand some of our questions in English. Nonetheless, staff service is still efficient and also helped us with the language of the in-built GPS. Hertz (or Lotte rent-a-car) has also made it very convenient for car tenants to move from airport to their rental place with high frequency shuttle bus. Will definitely recommend to rent from for people going to Jeju! Thank you!

Sweet and simple, made renting cars an ease, thank you Easyrentcars! And keep it up!

Efficient and friendly counter-staff. No hidden extras.

The car was a little large.I would have preferred a smaller one.

After having to wait for 2 buses to get to the off site rental office, we had to wait another 45 minutes at the rental car counter to get the car. Service at counter was EXTREMELY slow & unfriendly. We booked a 2 door economy car. When we finally got waited on, the only car available to us was a full size VAN (which was VERY difficult to get around in in Mission Beach)!! When we said we didn’t want a van, the only consolation MEX offered us was to cancel the rental. Dont know the point of making a reservation with this company when they don’t honor the reservation. Not worth the discount price. DONT USE THIS RENTAL COMPANY.

Site is Easy to use, but never saw that the rental car company I selected was outside the airport property & would require 2 buses to get there.

Absolutely amazing friendly service with a smile. You absolutely get that VIP feeling when you hire from Alamo. Car was very clean with no damage and get drive.