“Good service and worth to have great experience.”
About Hertz:9.7/10
The counter staff was very friendly and assisted us in the best way she can. We was given an upgrade with a much spacious & new vehicle, my family enjoyed very much for the whole journey. Thank you Hertz!
About QEEQ:10.0/10
This is our first time using this booking and found it very useful with good prices. Will use it again for the next trip. Thank you Easyrentcars.com!
Waited over 30 minutes for the shuttle to the pick-up location. Then another 90 minutes in line to get our car. Then when I got to the counter, I was told they didn’t have the size vehicle I reserved. I was offered a smaller car which didn’t handle well going through the mountains. They offered it to me at a lower price, however it was the current rate of the size vehicle they gave me so no real discount for their mistake. Cancelled foxx for an upcoming trip and will never use their company again.
I have been renting from Galaxy for few instances and previous trip I switch to another car rental thinking that most of the car rental are the same. Full of disappointment from other car rental providing bad car conditions (old and dirty). This trip I switch back to Galaxy Asia and through comparison you will realised the differences. I will continue with Galaxy Asia and hope they will continue with such good service and quality car.
Car was good except both the 9 volt socket was not working so in middle of going to my resort on high way my GpS turned off so I have to use my phone to reach my resort ...just be sure car has every thing working perfect thanks
About QEEQ:10.0/10
Every thing was easy to book to cancel to book again right time very trusted company and very good you moved to nice new location as your old location is totally below the level of your competitor ..congratulation very nice new location
The car already drove 99000km when I rent it, But the car condition was totally fine. Engine, Interior... fine. 13 months ago, I rent the same category car from ASAP. Then, ASAP gave mineral water and small bag... I remember it, so I did not buy any drink at Don Mueang airport...But at this time... I should had bought some drink before pickup. Mai pen rai.
Was a little difficult with language. We are kiwis and all staff Asian descent.
We did not really know about the 3rd party insurance arrangement. When we brought no excess insurance the thought of having to pay an excess and then claim it back sounded a little dodgy. thankfully we had no incidents.
The postcode from Hertz bolton where i pick up the car from Manchester road on maps is not very accurate and it makes harder to find the location, a bigger banner on the main road will solve this!
Despite paying my booking fee upfront and not purchasing any extras/upgrades I still had Budget take an additional €93 after I had dropped the car off. They said fuel was full and everything fine. I would like to know what the fees they have charged are for!
About QEEQ:10.0/10
Price drop protector was terrific as I saved a little within a couple of days of booking.
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GL.HO
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