QEEQ CAR RENTAL REVIEWS

If it were normal I wouldn't leave a review. I missed my flight b/c traffic and arrived late. I was expedited to the car and barely cleared the gate at 12pm! It would have been another disaster to be punched to the next day and cost men 200.00 plus sorely needed sleep. Thanks to your staff all went well!

I actuall got the charger requested!

Reservamos un coche y nos dieron uno de gama claramente inferior que ni siquiera podía modificar la altura del asiento y eso es una putada para una persona de 2m. Luego el coche estaba destrozado por fuera llegándole a faltar un tapacubos. A la hora de proceder con la reserva resulta que como la tarjeta de crédito no esta a nombre de quien conduce no vale, lo cual no pone en las condiciones y te hacen pagar un seguro para utilizar la de debito o incluir a otra persona si tiene de crédito. Es decir, me acabo saliendo caro me siento estafado y no dudaría en impedir si alguien va a reservar. Además la atención de la persona que nos atendió fue horrible

GREAT counter staff.

Lovely staff. Easy pick up and drop off. Great car .

Waited for half an hour because the pre-booked baby seat wasn’t fitted. The car itself was disgustingly filthy. Had never been cleaned and the previous occupants had left such a horrible mess. Steering wheel and dashboard screen and buttons were covered in an unknown sticky substance. The car smelled of smoke mixed with fruit juice (presumably previously spilled in the car). There was food all on the floors and under the seats and discarded cigarette butts under the seats. The boot was full of mud and dirt. I contacted Europcar but they never returned my calls or emails. We only hired the car for 24 hours and I was in such a rush I wasn’t able to return the car and ask for an exchange.

Location codes in the car navigation system did not work, and overall the navigation system was not useful because it did not find POIs.

Car condition was great and clean! The pick-up and drop-off process was super fast.

Just call to request the pick-up when arrived at the terminal, and they take just 5 mins to pick me up. Another 5 mins from the terminal area to the office. The process is very fast. Get the car within 15 mins. Car condition was great and clean!

Alamo excepcional el trato y el vehículo entregado

muy buen precio y buena compañía

The only issue is you have to find their shuttle van service to the pick up location. Regarding the rides I do not like the electronic rear mirror. Totally not use to it, sometimes the screen brightness gets dim and it’s very unsafe.

They were very efficient, even return me parking fee for the pick up car parking fee. They were friendly and easy to communicate.

Well done QEEQ for making the rental easy.

We got an amazing new cabrio instead of the ordered one. Enjoined so much :)

Amazing new and spacy car with free upgrade.

We were very happy with the ease of car hire We were there for my father’s funeral so didn’t need any complications Staff were great and the car was excellent.

Price drop made a big difference

Excellent Service far more better than the other portals the best part of Wheego is they automatically adjust your price if gone lower, this is amazing

Price Drop Magic Worked and I simply loved this service

The pick up should indicate “Toyota centre”, because didn’t see any “Hertz” logo.

Great.

Car was ok. Not what we booked - It was bigger so it increased our fuel costs. Biggest problem came from the customer service when we had a problem we needed help with. We lost the keys. The car was keyless entry and push button start. BRC bascially told us to call a locksmith - any locksmith and sort it out ourselves they didnt have a preferred provider. but because of the keyless entry, locksmith could only open the car to get out lugage out . We asked BRC for a set of spare keys - they said they didnt have any and again we were on our own. Luckily there was a Suburu dealer in the town we were in and they said it needed to be towed to them and whole key system replaced. it took five days to fix, 4 days longer and $800 more because BRC didnt have a spare key for their car. they were really disinterested in helping and we were completely on our own. luckily we spoke the language and could navigate the system.

yes alamo was very fast and efficient checkin for me this time .. at other times ive waited but this time was quick and smooth. very curteous and professional and great cust service.

Quick and easy and my car was ready right at the door.

Easy and good value. I had to change my booking dates 2 weeks before collection and this was easy ad smooth.

Disgraceful lazy and rude service, charges from card taken and not refunded promptly