QEEQ CAR RENTAL REVIEWS

Hertz was excellent, having ran out of small cars they upgraded me toa larger more comfortable one at no extra cost. Staff was corteus and wfficient.

Extremely easy and fast booking. Competitive prices. Will use it again.

Received damaged car

cool

The car was upgraded and it was an excellent process. The staff, Darren, was very professional, efficient and courteous. He went through the process in detailed to ensure all goes well. Kudos to AERODRIVE and Darren!

Very user friendly. Excellent rates given and very clear instructions.

とても清潔な車内でした。 係員の方もとても親切でした。

日本人には少し扱い辛いと思いました。

Long Q at counter - short staffed

After a rather terrible experience with one of the larger name car rental companies, I had some concerns about getting another. Luck transpired to provide Discount Car & Truck Rentals - while a ridiculously low price (around ~£150 less than the nearest big name company for the same class of vehicle) usually means some kind of lacking in customer service, they were absolutely perfect all the way through. No trouble on pick-up/drop-off, flawless documentation of prior damage, I'm almost certain they let me off the fee for cross-border transit and were even kind enough to drive me back to the bus-stop with a side trip to the supermarket to pick up supplies for my ex-pat colleagues back home. If I am ever in need of a motor in an area that this company covers (Canada and Northern US states), I will for sure without question use them again.

Easier to use than some other car comparison sites. Some variation between the terms and conditions supplied by Easyrentcars.com and Third Party site - particularly regarding transit fees, mileage and international documentation requirements. Worked in my favour but just to say be sure to double check.

Nopes. Old car for 4 days with unusual sounds at times made me feel scared.

Great.

Really friendly service. I am their regular customer.

Only downside was the drop off, we kept missing the turning as it wasn't sign posted very well. The staff were extremely friendly, and spoke good English. Everything was good with the car, it was clean and exactly what we wanted.

Very easy to use, happy with the correspondence of emails reminding me of what I needed to take to pick up/ drop off. Easy to understand language.

Thrifty need to pull back on pushing ridiculous insurance cover policies. It took a lot of repeated questioning to get them to move from an $80/day fee down to a more reasonable liability cover. It was clear they were trying to pull the wool over my eyes and stress me into an expensive policy. That's not cool.

The car came with some damage and without an international car insurance despite that Border Crossing permit was added to the charges. Almost ruined our vacation as we were stopped at the border with the fear of not passing. The customer service first lied to the border officer to avoid issuing the insurance then when pressured by the border officer with repossessing the car by the police the insurance papers were finally issued.

smooth process, competitive prices

Everything was clear and professional

Very good and easy to use

No indication at the airport of where to wait for pickup, busy time and only 1 pickup vehicle 8 passengers at a time, slow desk process and fuel in vehicle differed from paperwork but corrected.

no problems.

The counter staff did not seem very friendly but were helpful. The car had lots of little dings and scratches which I had to point out to the guard at the gate.

Waited 20 minutes for pick-up, drop-off point at Izmir Airport was hard to find and not conveniently accessible.

Price drop protector not effective.

Counter staff on pick up was incompetent, slow and always on hi s phone. Didn’t seem to know his job and just wanted to sell extra stuff taking up more time. Didn’t care about long line.very dissatisfied with the experience.

The vehicle I selected in the booking process was a Toyota Corolla or equivalent. But I was given a Hyundai Accent, which is 1 class below than the Corolla (thus the low rating for size). I only came to realize on the 4th day as I picked up the car late at night and drove the the hotel where it was parked at the basement for 3 nights. The vehicle's front bumper and fenders was badly repaired. Front right fender was not flushed with the door and the front bumper was not properly secured. While I did not hit anything, the strong air speeds meeting the car due to driving caused left of the bumper to come slightly loose, and I was questioned for that when I return the car.

Staff very friendly

All as stated

Live chat experience is wonderful - fast, accurate and helpful.

返却場所がわかりにくかった。

予約しやすいフォームでした。