20 Car Rental Brands at Wellington Airport (WLG)

We had an upgraded car, good. The damage assessment did not show all the scuffs and dents. Picking the car up from a multi story car park and a wet car prevented us seeing all the minor damage. We took photos as soon as we saw the multiple damage but found it impossible to upload them on the link sent to us. We have our fingers crossed that the return condition is acceptable and we have not had any notification of budget receiving the car back. (Key drop off out of hours)

Reviewed: Feb 28, 2024

Easy and cost effective....

Reviewed: Sep 25, 2019

Drove away with 2x clear cellotape on the windshield but could take it off after an hour

Reviewed: Feb 28, 2024

The Counter staff did their job but weren't that friendly. Due to technical problems I wasn't able to receive a copy of the contract upon leaving the shop/ yard (= their printer was not working) and I was told it would be emailed to me ... and I subsequently found out it was emailed to someone completely different ... so perhaps now that 'wrong' person has got some of my personal information (= not happy about that). And the Staff didn't walk around the vehicle with me before I left ... and so IF there were problems (e.g. marks, scratches, damage) then there could well have been delays and issues upon returning the vehicle and leaving promptly/ efficiently. (Fortunately there were no disputes before leaving the shop/ yard.)

Reviewed: Feb 4, 2020

The car had not been (re) cleaned again before we took it, there were a number of bird droppings on the car. I've never seen this before . . . The inside was clean. We often have difficulty at the airport finding the area for the shuttle, more information should be included with the booking.

Reviewed: Jan 13, 2020

Their cars are not new and they all seemed to have some damage. I witnessed many customers equally perplexed by the amount of damage if their assigned car. Their fleet did not look very new. Even though I had a guaranteed car make and model, they were unable to provide me with what I expected. They had one model but it was the "personal vehicle" for one of the employees and it was not clean/ready for a customer to drive and was probably an early 2010s model.

Reviewed: Dec 3, 2019

Hapoy returning customer.

Reviewed: Dec 1, 2019

Clear communication prior to pick up Clear understanding of T&C Service - prompt and vehicle was ready to go on arrival Clean Full - Petrol Easy to drive Highly recommend to others Pricing was fare Will definitely be using this service again

Reviewed: Jan 9, 2024

The staff were very good made the process easy and was very helpful. Only cost $20 more to upgrade to a bigger car.

Reviewed: Jan 3, 2024

Second time I have used this provider. Both times have been easy and straight forward. Staff very friendly and helpful. Would recommend to those travelling to NZ.

Reviewed: Jun 28, 2023

Professional And helpful at both ends. Only issue was sign posting at drop off as too easy to turn into wrong entrance and have to try and then round when you're in the way!

Reviewed: Dec 15, 2022

Very efficient

Reviewed: Dec 7, 2022

Staff were ultra friendly. Total conversationalist and made pick up and drop off easy.

Reviewed: Dec 25, 2023

Car was fine, met all our needs.

Reviewed: Nov 29, 2019

Like: Easy to deal with staff. Good product at good price.

Reviewed: Jun 23, 2018

Like: NZ IS AN EXCELLENT COUNT9WITH GOOD ROADS
Dislike: All good

Reviewed: Apr 19, 2018

Like: The staff were very friendly & knowledgeable. No hard sell of additional products. Easy collection point next to terminal building.
Dislike: Car had very high milage but worked fine.

Reviewed: Jan 8, 2018

Excellent service. Very happy. Thank you!

Reviewed: Nov 14, 2023

Extremely friendly and helpful staff. Excellent experience, highly recommend & will definitely use service again.

Reviewed: Aug 9, 2023

The staff members were really helpful and didn't try to sell me unnecessary products.

Reviewed: Aug 21, 2023

Car was fine. Location was fine. Staff were polite enough but almost too relaxed. No sense of urgency. I just wanted to hurry them up a bit.

Reviewed: Dec 27, 2022

Came down for a funeral and I mucked up the pick-up time. Staff were helpful and sorted it out for me over the phone. Communication was clear and the whole process from booking to dropping the car back off again was super easy. It made my trip down stress free in that regards.

Reviewed: Dec 15, 2022

We were unaware that MODE was not located at the airport, so we ended up getting a taxi which cost $20 to the location. We hadn’t realised that they were waiting for communication from us so they could come pick us up. I’m not sure if this communication issue was a mode or EasyRentCars issue. Would have been good to know they offer airport pick up before hand. The car was in quite worn shape but for the price it wasn’t bad. One hub cap came off the wheel because they were all held on with zip ties. We also found the car struggled up hills. We didn’t expect much because the price was so cheap though. The lady that dealt with us when we arrived was excellent though, she was really helpful and kind, so that was the best part of the experience.

Reviewed: Aug 27, 2019

No problems at all with the rental and the service received. I think the tyres on the vehicle need to be checked. When refuelling, I noticed they were a little bald.

Reviewed: Jan 8, 2023

I was genuinely surprised at how easy everything was. The counter staff had me in the car in less than 10mins and the car was terrific! Drop off was so easy too and allowed my family and I to focus all our energy on more important things.

Reviewed: Nov 16, 2022

I was expecting the smallest car, but had what I'd describe as a small SUV. It was easy to navigate city streets, roomy for my purposes and comfortable. Pick up and drop off were easy.

Reviewed: May 9, 2022

Great car, good service.

Reviewed: Dec 12, 2019

Very quick service. Easy pick up and drop off.

Reviewed: Dec 1, 2019

海外旅行で電話番号を使用できない場合もあります。電話以外でピックアップ出来る方法を考えてもらいたい。

Reviewed: Aug 15, 2019

Complimentary upgrade

Reviewed: Nov 16, 2022

Staff at airport were excellent - efficient quick and helpful Car was tidy and easy to find at airport

Reviewed: Oct 12, 2022

It was a little bit confusing what to do when returning the car at the airport. There were nobody to ask or there was no information where to leave the car and what to do next. But at the end - all good :).

Reviewed: Jan 4, 2020

They charged me extra for premium location when i did not ask for it

Reviewed: Jun 14, 2019

The staff were slow

Reviewed: Jun 14, 2019

Expected a Nissan SUV, but was Suprised by a Bigger Mitsubishi SUV

Reviewed: Apr 21, 2021

Always Clean and tidy

Reviewed: Feb 19, 2020

Car was upgraded from a Corolla to an X-Trail. When I picked up the car it was raining and I didn't notice extra damage in the rear that wasn't listed on the form at the time of pickup. I took a photo of the damage straight away when I arrived at the motel and then drove back to Thrifty the next day to inform them, I was told to send the photo to an e-mail that keeps bouncing back to me. Haven't heard anything.

Reviewed: Apr 15, 2019

Thank you for the service and keep up with the good work. God Bless.

Reviewed: Apr 14, 2019

The staff are extremely helpful and quick to ensure the time spent is minimal for the booking in and return processes.

Reviewed: Mar 13, 2020

Very good value. Problem with windscreen damage was quickly and honestly resolved.

Reviewed: Jan 23, 2020

They still recom. To get additional insurance at the counter.

Reviewed: Jan 16, 2020

From a Toyota to a Hyundai was an 'upgrade' …..? No free GPS

Reviewed: Sep 3, 2019

Really great, courteous and friendly. Good quality car, no pushy up-selling, and good features like full-to-full fuel, and unlimited mileage. Only 5 mins from the airport and the shuttle is easy. Would definitely use again.

Reviewed: Aug 28, 2019

I was given a free upgrade to a larger SUV which was good. The service from the counter staff was excellent

Reviewed: Feb 4, 2020

All good except the charge and not sending a receipt

Reviewed: Jun 11, 2019

The car was much better than expected, the whole process was way faster than I first thought. Nothing to complain about.

Reviewed: Aug 19, 2019

Like: Fast handling and friendly staff
Dislike: Nothing

Reviewed: Mar 20, 2018

Relaxed, flexible and happy staff. Excellent car, great value. Thanks

Reviewed: Apr 25, 2019