19 Car Rental Brands at Wellington Airport (WLG)

Service at the counter was fast. It was even faster dropping off.

Reviewed: Feb 20, 2025

The car not the model ordered and disappointed that the vehicle only has a 330km charge. also disappointed that I was charged road charges and addition cost to recharge the car on return. How one is supposed to re charge prior to drop surprises me.

Reviewed: Oct 10, 2024

Expected a Nissan SUV, but was Suprised by a Bigger Mitsubishi SUV

Reviewed: Apr 21, 2021

Car was upgraded from a Corolla to an X-Trail. When I picked up the car it was raining and I didn't notice extra damage in the rear that wasn't listed on the form at the time of pickup. I took a photo of the damage straight away when I arrived at the motel and then drove back to Thrifty the next day to inform them, I was told to send the photo to an e-mail that keeps bouncing back to me. Haven't heard anything.

Reviewed: Apr 15, 2019

Always Clean and tidy

Reviewed: Feb 19, 2020

Super friendly staff - great Car and very helpful when we reported that we had the wrong charging cable in the car (could have been checked prior, though)

Reviewed: Feb 16, 2025

Amazing service, very happy.

Reviewed: Dec 30, 2024

This is a very reputable rental car company. We added an additional driver when picking up the car, and the company charged an extra 18 NZD, which is normal.

Reviewed: Mar 17, 2024

Satisfied, good value for money

Reviewed: Feb 25, 2024

I was given a free upgrade to a larger SUV which was good. The service from the counter staff was excellent

Reviewed: Feb 4, 2020

Counter staff was particularly efficient. We arrived at the facility with two other families, and rather than make us wait in a line, their three staff served each of us simultaneously-- at a desk where we could sit down. Quick, easy, and friendly.

Reviewed: Jan 25, 2025

The vehicle was a basic model. The staff were very friendly and helpful.

Reviewed: Dec 4, 2024

Mode is a local car rental company in New Zealand. The vehicle condition is average but very affordable. Booking online in advance makes the pickup process very quick, and for returns, the deposit is refunded immediately after on-site confirmation. Overall, the experience was great.

Reviewed: Oct 12, 2024

Very good.

Reviewed: Oct 12, 2024

The service was excellent! During pickup, the staff patiently explained everything and accompanied me on a test drive, providing detailed guidance until I was confident driving independently. Amazing! Big thumbs up!

Reviewed: Sep 27, 2024

Great experience

Reviewed: Nov 9, 2024

Car provision and cost excellent. Customer service also excellent. Thanks.

Reviewed: Nov 6, 2024

We got a different car to the one booked which was slightly bigger but very economical. We were very pleased with the Nissan SUV.

Reviewed: Oct 10, 2024

Clear communication prior to pick up Clear understanding of T&C Service - prompt and vehicle was ready to go on arrival Clean Full - Petrol Easy to drive Highly recommend to others Pricing was fare Will definitely be using this service again

Reviewed: Jan 9, 2024

The staff were very good made the process easy and was very helpful. Only cost $20 more to upgrade to a bigger car.

Reviewed: Jan 3, 2024

Second time I have used this provider. Both times have been easy and straight forward. Staff very friendly and helpful. Would recommend to those travelling to NZ.

Reviewed: Jun 28, 2023

Very satisfied!

Reviewed: Oct 5, 2024

Very satisfied

Reviewed: Jul 29, 2024

Very good

Reviewed: Jul 9, 2024

Quite good and efficient

Reviewed: Jun 14, 2024

Staff were ultra friendly. Total conversationalist and made pick up and drop off easy.

Reviewed: Dec 25, 2023

Satisfied

Reviewed: Aug 31, 2024

Excellent service, got a free vehicle upgrade.

Reviewed: Jul 22, 2024

Overall satisfaction is 7 out of 10. The car handover service was very good, but they temporarily switched the Hyundai SUV to an MG, which was hard to drive and significantly downgraded the self-driving experience. Therefore, I can only give a mediocre overall rating.

Reviewed: Jul 22, 2024

Satisfied

Reviewed: Mar 4, 2024

We had an upgraded car, good. The damage assessment did not show all the scuffs and dents. Picking the car up from a multi story car park and a wet car prevented us seeing all the minor damage. We took photos as soon as we saw the multiple damage but found it impossible to upload them on the link sent to us. We have our fingers crossed that the return condition is acceptable and we have not had any notification of budget receiving the car back. (Key drop off out of hours)

Reviewed: Feb 28, 2024

Drove away with 2x clear cellotape on the windshield but could take it off after an hour

Reviewed: Feb 28, 2024

The Counter staff did their job but weren't that friendly. Due to technical problems I wasn't able to receive a copy of the contract upon leaving the shop/ yard (= their printer was not working) and I was told it would be emailed to me ... and I subsequently found out it was emailed to someone completely different ... so perhaps now that 'wrong' person has got some of my personal information (= not happy about that). And the Staff didn't walk around the vehicle with me before I left ... and so IF there were problems (e.g. marks, scratches, damage) then there could well have been delays and issues upon returning the vehicle and leaving promptly/ efficiently. (Fortunately there were no disputes before leaving the shop/ yard.)

Reviewed: Feb 4, 2020

The car had not been (re) cleaned again before we took it, there were a number of bird droppings on the car. I've never seen this before . . . The inside was clean. We often have difficulty at the airport finding the area for the shuttle, more information should be included with the booking.

Reviewed: Jan 13, 2020

Their cars are not new and they all seemed to have some damage. I witnessed many customers equally perplexed by the amount of damage if their assigned car. Their fleet did not look very new. Even though I had a guaranteed car make and model, they were unable to provide me with what I expected. They had one model but it was the "personal vehicle" for one of the employees and it was not clean/ready for a customer to drive and was probably an early 2010s model.

Reviewed: Dec 3, 2019

Hapoy returning customer.

Reviewed: Dec 1, 2019

The process was very quick.

Reviewed: Feb 9, 2024

Excellent service. Very happy. Thank you!

Reviewed: Nov 14, 2023

Extremely friendly and helpful staff. Excellent experience, highly recommend & will definitely use service again.

Reviewed: Aug 9, 2023

I was genuinely surprised at how easy everything was. The counter staff had me in the car in less than 10mins and the car was terrific! Drop off was so easy too and allowed my family and I to focus all our energy on more important things.

Reviewed: Nov 16, 2022

I was expecting the smallest car, but had what I'd describe as a small SUV. It was easy to navigate city streets, roomy for my purposes and comfortable. Pick up and drop off were easy.

Reviewed: May 9, 2022

Overall pretty good. The car was very new.

Reviewed: Jan 9, 2021

Great car, good service.

Reviewed: Dec 12, 2019

Very quick service. Easy pick up and drop off.

Reviewed: Dec 1, 2019

Great location, easy to pick up the car

Reviewed: Jun 9, 2020

The car was much better than expected, the whole process was way faster than I first thought. Nothing to complain about.

Reviewed: Aug 19, 2019

Like: Fast handling and friendly staff
Dislike: Nothing

Reviewed: Mar 20, 2018

The staff are extremely helpful and quick to ensure the time spent is minimal for the booking in and return processes.

Reviewed: Mar 13, 2020

Very good value. Problem with windscreen damage was quickly and honestly resolved.

Reviewed: Jan 23, 2020

They still recom. To get additional insurance at the counter.

Reviewed: Jan 16, 2020

From a Toyota to a Hyundai was an 'upgrade' …..? No free GPS

Reviewed: Sep 3, 2019

Really great, courteous and friendly. Good quality car, no pushy up-selling, and good features like full-to-full fuel, and unlimited mileage. Only 5 mins from the airport and the shuttle is easy. Would definitely use again.

Reviewed: Aug 28, 2019

Relaxed, flexible and happy staff. Excellent car, great value. Thanks

Reviewed: Apr 25, 2019

I do not recommend fellow Chinese travelers to choose this car rental company. It's a very small company in New Zealand with very few staff. If your English isn't good enough to communicate with them, you may find yourself at the shop with no one to assist you, and none of our questions were resolved. The condition of the car was mediocre as well; it was an old Nissan Sunny. One day, we encountered strong winds in New Zealand, and the car was shaking on the road, which was quite dangerous.

Reviewed: Oct 20, 2017

Upon arrival at the airport, I called the company for a pickup, which was charged at 25 NZD, while other companies provide it for free. This indicates that this is a small company. The vehicle had high mileage, and the insurance deductible was high, implying their insurance costs are low. I experienced a minor accident due to slippery roads and was charged a 5000 NZD repair prepayment. Note, this was not just a credit card authorization but an actual charge. This is unreasonable because you have to pay the credit card bill based on the charge. The final repair cost is still unknown. Although the excess was 3500 NZD, they charged 5000 NZD. This is outrageous. Overall, besides being cheap, this company offers no value. Rental platforms should review such companies to protect renters' rights.

Reviewed: Nov 13, 2016

Upon arrival at the airport, contacted the company by phone. They instructed us to wait at a specific location in the hall. In about 10 minutes, someone came with a sign to pick us up and took us to the car outside. We got to the rental point quickly, the car was new with low mileage and full insurance coverage. Staff were polite and professional.

Reviewed: Nov 13, 2016