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Last updated on: Mar 21, 2024
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Rent a car32 Rental Locations
TOP RENTAL
9.3/10
Auckland Airport Depot
Apex
9.3/10
Auckland Airport
EZU
9.1/10
Auckland Airport
ACE Rental Cars
9.1/10
Auckland Airport
Budget
9/10
Auckland Airport
Europcar
8.9/10
Auckland Airport
Yes Rentals
8.7/10
Auckland Airport
Ezi
8.7/10
Auckland Airport
SNAP
8.7/10
Auckland Airport
Thrifty
8.7/10
Auckland Airport
A Rentals
8.7/10
Nz (auckland)
Ezi
8.7/10
Auckland Domestic
Dollar
8.7/10
Auckland Airport
MODE
8.6/10
Rentals Auckland Airport
YESAWAY
8.6/10
Auckland
Great Rentals
8.6/10
Ltd, Auckland, New Zealand
Alamo
8.6/10
Auckland Airport
Flexways
8.5/10
Auckland Delivery Airport
Routes
8.5/10
Auckland Airport
Eco by Europcar
8.5/10
Auckland Airport
Keddy by Europcar
8.5/10
Auckland Airport
Hertz
8.5/10
Auckland Airport
National
8.5/10
Auckland Airport
Enterprise
8.5/10
Auckland Airport
RentalCars247
8.5/10
Auckland Airport
AVIS
8.5/10
Auckland Airport
Bargain Rental Cars
8.3/10
Auckland Airport
GO Rentals
8.3/10
Auckland International Airport
GO Rentals
8.3/10
Auckland Domestic Airport
Drive NZ
7.9/10
Auckland
Discount Car Rentals
7.9/10
Auckland Airport
Autounion
7.8/10
Auckland Airport
Show other 48 locations
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S.Phelps
Auckland
Good
The car was still being prepared when we arrived. Had to wait 60 minutes for the car Valet process to complete
Read More >Reviewed: Mar 20, 2024
Yuri
Auckland
Excellent
B.Hintz
Auckland
Excellent
The car could have been a little cleaner. Staff did not use sheet to locate dents and scratches. I took my own photos
Read More >Reviewed: Mar 1, 2024
C.Dias
Auckland
Good
Car had a slight foul smell.. but this went away after a while. Older vehicle but worked well
Read More >Reviewed: Feb 29, 2024
N.Murray
Auckland
Good
The car was okay. Nothing fancy. A/C was just okay. However it handled well and have no complaints.
Read More >Reviewed: Dec 13, 2023
J.Anderson
Auckland
Excellent
Auckland
Very good
The car was clean and great, shuttle service from the airport was smooth. For dropping off just be warned Google Maps takes you to the wrong street.
Read More >Reviewed: Jan 10, 2024
J.Nathan
Auckland
Excellent
M.Lai
Auckland
Very good
the staff of Great Rental is great, helpful and kind. I can't ask for more.
Read More >Reviewed: Nov 21, 2022
E.Hanham
Auckland
Excellent
Donna T
Auckland
Excellent
Easy to use, great staff to deal with. They picked us up from the airport in the car we were going to be using which made it so easy as we didn't have to change our luggage to another car. Communication was great, with photos and any other information I needed emailed straight away after receiving the car. Bond returned within 48hrs
Read More >Reviewed: Mar 19, 2024
Siosiua Ngauamo
Auckland
Excellent
J.Rounds
Auckland
Very good
When i called from auckland airport there was no answer, tryed 4 times than someone answer
Read More >Reviewed: Dec 31, 2023
Auckland
Excellent
M.Booth
Auckland
Excellent
George Dorbolo
Auckland
Excellent
Auckland
Very good
Great value and friendly and helpful staff. Deliver vehicle directly to the airport but need to complete all of the paperwork online before arrival.
Read More >Reviewed: Apr 27, 2021
ADC
Auckland
Average
We randomly received ford focus. We expected too much but got disappointed. There was a prompting reminder that the car needed a maintenance. We felt it because even we were just 2 riding the car, it was difficult to drive. It felt like we have heavy luggages inside. The aircon is not working working not unless you turn the fan to level 4. This must have not been the case if they were maintaining their cars properly.
Read More >Reviewed: Dec 6, 2020
C.W
Auckland
Average
Many rubbish were hidden in the front door where storage the bottles. Fuel was shows full on pick up but drop too fast! When I refill to full, is last much longer. So i pretty sure the previous didn't fill the car to full!
Read More >Reviewed: Jan 9, 2020
Auckland
Good
オークランド国際空港インターナショナルターミナルの7番出口前からピックアップと書いていたが、7番出口は工事中であった。 30分ほど彷徨いやっとピックアップ場所を見つけた。9番出口から横断歩道を2つほど渡った先であった。事前に知らせて欲しかった。
Read More >Reviewed: Dec 12, 2019
Auckland
Excellent
Excellent throughout. Please update the return address in Nelson to the correct Apex location.
Read More >Reviewed: Mar 11, 2024
Picasso
Auckland
Excellent
Shuttle pickup location a long distance from airport with bags. Outdoor walk subject to weather.
Read More >Reviewed: Mar 4, 2024
Auckland
Good
S.OLDBURY
Auckland
Good
Overall it was good. The headlights were dangerously dim and a message of ‘service needed’ appeared every time we turned on the car
Read More >Reviewed: Jan 21, 2024
A.Tipping
Auckland
Excellent
Apex is excellent, I have used them annually for over 10 years. The cars are always car and well serviced. Customer service is great
Read More >Reviewed: Jan 10, 2024
D.George
Auckland
Excellent
No problem. Car had 333,000 kms which i thought was excessive, turns out i maybe need to keep my own cars longer!
Read More >Reviewed: Mar 10, 2024
I.Blythe
Auckland
Very good
More than happy with everything and staff very friendly and helpful.
Read More >Reviewed: Mar 2, 2024
R.Kidd
Auckland
Excellent
Staff were knowledgable, efficient and polite. Car lived up to all expectations. Overall a great experience.
Read More >Reviewed: Feb 28, 2024
Margaret
Auckland
Excellent
M.Hetaraka
Auckland
Excellent
D.Kennedy
Auckland
Excellent
Jim Walsh
Auckland
Excellent
The car was older than expected but ran well. Service was very good.
Read More >Reviewed: Mar 3, 2024
N.Sadykova
Auckland
Excellent
It's a lovely car, exactly what I was looking for and it even has a phone holder.
Read More >Reviewed: Jan 14, 2024
T.TSUJI
Auckland
Excellent
D.TRUJILLO
Auckland
Excellent
Great rental company- highly recommended. They were personable with excellent service. I can't think of a rental experience better than this.
Read More >Reviewed: Dec 5, 2023
K.Lloyd
Auckland
Good
Credit Card blocked up with excessive insurance excess hold. Told it will take unto ten day for the block to be removed
Read More >Reviewed: Mar 8, 2024
N.Bray
Auckland
Very good
Very easy to deal with, everything went smoothly apart from directions to pick up point, should say once out of the airport go straight across the road and through undercover walkway, not just follow undercover walkway as this goes to the right as well.
Read More >Reviewed: Mar 5, 2024
Robbie Zhang
Auckland
Excellent
Very good customer service. They waited until we completed the booking even it was after work hour.
Read More >Reviewed: Jun 24, 2022
E.Fischer
Auckland
Excellent
Like: The vehicle new, clean and had very low milage on the tachometer.
Dislike: Nothing
Reviewed: Mar 9, 2018
DarrenH
Auckland
Excellent
Like: Friendly and chatty staff - nice relaxed and efficient atmosphere. Reassuringly clean office and vehicles.
Dislike: Don't like the insurance up-sell.
Not sure if the vehicle was limited to North Island use only. Didn't matter on this trip as only intended to stay on North Island - just not sure what the implication would have been if we wanted/had time to visit South Island.
Reviewed: Nov 10, 2017
Auckland
Excellent
Nice clean and comfortable car. Pleasant, competent staff. Great location. Just wish it had been available for the duration of my trip instead of a week.
Read More >Reviewed: Mar 6, 2024
Auckland
Very good
車両は小型SUV(Kia Niroと同等クラス)ではなく、ガソリン車のKia Sentosでした。スタッフの説明は「Busy seasonだから」 ほぼ新車(走行距離3126km)で良かったけど、ハイブリッドのつもりだったのでガソリン代が2倍以上かかった。 あとdollarはHertz/Thifty系列だと知らず店舗カウンターを見つけられず、やむなく他の店舗スタッフに聞いて分かった。
Read More >Reviewed: Mar 2, 2024
m.serret
Auckland
Excellent
m.serret
Auckland
Excellent
t.luojufnegnsoo
Auckland
Excellent
Ivan
Auckland
Very good
They are okay. A bit passive aggressive. Insurance issue wasnt entirely their fault but this should be clearly communicated to the customer. Got told there was a disclaimer in their PDS. Ask them to show me and took them 15 minutes to find. So if it takes them that long to locate the fine print. Image how long for your average customer?
Read More >Reviewed: Feb 28, 2024
S.Horton
Auckland
Excellent
Anna
Auckland
Very good
A.Jackson
Auckland
Very good
Had to wait over an hour before a vehicle was available, but when one was Available, it was a nice upgrade. The return was a nightmare, with no place to refuel nearby, and access at the Auckland International terminal very digfficult to find and very poorly signposted.
Read More >Reviewed: Feb 27, 2024
Adarsh Mehta
Auckland
Excellent
The car exceeded my expectations. Very very good. The Alamo pickup counter guy was also pretty damn helpful. The only Major Issue I had was a lack of proper Exact directions on WhatsApp or Google Maps for the Pickup and Drop off location of the car parking spot (exact), as it was very difficult to carry our luggage here and there whilst picking up because we could not easily find the car due to some confusion. But great service in every other aspect. Wonderful. Keep it up! :-)
Read More >Reviewed: Jan 13, 2024
L.BROWN
Auckland
Excellent
B.McFaul
Auckland
Very good
Micael A
Auckland
Excellent
Very nice treatment when we picked up the car, we were upgraded to a Toyota RAV which is a little bigger than the one we booked.
Read More >Reviewed: Jan 11, 2023
Donorich Anson
Auckland
Excellent
The staff is helpful and the car condition is good. We saved more on the fuel consumption. Driving from Auckland, Rotorua and Wellington without worrying.
Read More >Reviewed: Feb 27, 2024
L.Pulea
Auckland
Good
E.Shields
Auckland
Excellent
It was so easy to pickup the car at Budget, being that the location was in terminal. This was key being that we arrived after 8:30pm, and was so convenient ! Everything went really well.
Read More >Reviewed: Jul 5, 2022
Auckland
Excellent
The booking process was easy, just wasn’t aware the car was at budget was looking for easy rent cars at airport, but when I call d the phone number they directed us to budget , then it was quick . The car was very clean fuel efficient just was a little smaller than expected more for small luggage . The drop off experience was excellent, I would definitely go with them again.
Read More >Reviewed: Jan 2, 2020
K.Wu
Auckland
Very good
Staff in Auckland is very good But the one in Picton is not as friendly as the one in Auckland. And also, the car we pick-up in Auckland is good, but the conditions of the Picton one could be better.
Read More >Reviewed: Dec 8, 2019
J.Fakan
Auckland
Very good
The car handled really well but only after the lane control was turned off. It would be good if customers were advised about the lane control system and how to turn it off as it was terrible to drive through the winding hill roads with it on. The car interior was dirty and should have been cleaned before hiring it out.
Read More >Reviewed: Jan 16, 2024
L.Gillespie
Auckland
Excellent
Car was more than up to the job required although sat nav would have been better as an option Staff at ace couldn’t be more helpful
Read More >Reviewed: Jan 12, 2024
C.Pomeroy
Auckland
Excellent
N.Pasaoa
Auckland
Excellent
There’s is no afterhours support. After 4:30pm, there’s no one to talk to.
Read More >Reviewed: Jan 8, 2024
Auckland
Excellent
Great car.We got a Hertz car as Ace had closed for the day by the time we got there.
Read More >Reviewed: Jan 4, 2024
A.HAYASHI
Auckland
Very good
Auckland
Excellent
Bonjour nous avons eu un problème non pas avec le véhicule upgtafé ( payant) électrique mais avec l'impossibilité de recharger aux bornes car il faut télécharger des applications uniquement disponibles sur le store NZ. Donc on s'est retrouvé coincé à Hamilton avec l'obligation de retourner à Auckland et de changer de véhicule pour du diesel !!! En revenant à l'aéroport ( une journée de perdue) le personnel d'Europcar à reconnu que l'information pour obtenir une application spéciale permettant de recharger aux bornes pour les non résidents en Nouvelle-Zélande louant chez Europcar ne nous avait pas été transmise. Pire, le jeune homme au départ nous avait dit qu'il suffisait d'une carte bancaire pour recharger aux bornes partout en Nouvelle-Zélande, ce qui est absolument impossible. Reconnaissant leur erreur, ils nous ont donné un Pick up ford Ranger diesel à la place, très bon véhicule mais dont nous n'avions pas vraiment besoin pour 2 alors que nous souhaitions le remboursement de la journée perdue pour revenir à Auckland avany que la charge de la batterie ne soit épuisée. À noter que nous sommes restés plus d'une heure au téléphone avec l'assistance europcar avant de décider de retourner à Auckland et que les 3 personnes qui se sont succédées ont été incapables de donner la bonne information et de résoudre le problème. L'upgrade nous a coûté plus du double et nous sommes vraiment déçus que leur erreur n'ait pas été financièrement prise en compte. En revanche, rien à dire du côté de qeeq.com dont le service et l'application sont formidables.
Read More >Reviewed: Jan 15, 2024
Bruce
Auckland
Very good
Car was brand new - plug-in hybrid. Problem was no AC-DC adaptor to allow fast roadside charging, so most driving was with engine, which was a shame. Long paperwork process at pick-up and long wait for service. Hard to find drop off counter at Wellington airport (it's inside, unlike the others).
Read More >Reviewed: Jan 10, 2024
S.Rattakham
Auckland
Good
We have not got the car we booked for. I was told that the car we booked is not available due to Christmas holiday. And they offered me to take Suzuki swift instead at the same cost. We explained to them of many luggage problem. They told me to rent another Suzuki swift and pay additional cost. Firstly we wanted to take this offer but another driver forgot to bring original driving license. So we have only one driver. This driving two cars offer is not possible. We checked with other car rental companies but they have no car available as well We were upset and looking for other option such as flying from Auckland to Wellington directly on that day and cancelled all other booking we made such as hotels and touring programs which we booked and paid. After spending more than an hour to find solution at nearby car rental booth there was another customer who heard of our situation, he kindly told us that he was offered Susuki swift option as well which he took it but he returned to change the bigger car after he went to the garage and he found that there were some big cars in parking garage. So we have a hope, we returned to the booth and asked the front officers in begging manner to check the available car, luckily they offered us the Mitsubishi Triton with cab and fiber back covered trunk. This car is suitable to carry three people and all luggages. We took this offer which charged at the same price we original booked. We delayed three hours in car rental situation so we have to skipped some program to catch up the rest. It was shock and upset situation for us which are foreigner tourist. we would like you to find the proper solving problem in future Regards,, Sannpat Rattakham
Read More >Reviewed: Jan 12, 2023
Timothy Ross
Auckland
Very good
Car and booking process was fine; counter staff was amongst the least helpful of any retail employee I have encountered in the last 12 months anywhere
Read More >Reviewed: Dec 26, 2022
P.Lefevre
Auckland
Excellent
The car was new : just 24 km : it was perfect ! No queue at the Avis counter and clear explanations were provided in a very short time.
Read More >Reviewed: Jan 10, 2024
D.Furniss
Auckland
Very good
Like: The friendly and efficient staff member at Aukland airport on collection of the car.
Read More >Reviewed: Nov 18, 2017
Auckland
Excellent
Exit were amazing, the car was much better than expected. Perfect condition.
Read More >Reviewed: Jan 6, 2024
S.Hudson
Auckland
Excellent
Excellent new car, efficient and courteous staff , one of the best car hire experiences I have ever had
Read More >Reviewed: Dec 20, 2019
K.Lim
Auckland
Excellent
The exterior of the car was a bit dusty and could do with a car wash before assigning to us.
Read More >Reviewed: Nov 16, 2019
J.WONG
Auckland
Very good
JK
Auckland
Excellent
Like: Quick and efficient pick up and drop off vehicle. Clear briefing given during pick up and drop off.
Dislike: Reverse sensor malfunction.
Reviewed: Apr 15, 2018
Erin M
Auckland
Excellent
We had to call and walk to a car pick up location, but we were treated very well and the van we rented was a great price and amount of space for an adult family to travel together.
Read More >Reviewed: Jan 3, 2024
R.Arora
Auckland
Very good
Special mention for Ryan in Christchurch who was fantastic, very responsive and resolved queries related to Auckland booking despite being in Christchurch. Absolutely wonderful person to deal with.
Read More >Reviewed: Jan 2, 2024
R.Kostic
Auckland
Excellent
Very positive experience overall, MODE helped to make my trip very easy and enjoyable.
Read More >Reviewed: Nov 4, 2023
Auckland
Excellent
Counter staff was helpful as the booking had some issues. We booked 8 days of a 10 people van but booking in MODE system showed we booked for a 8 people mover. Staff manage to help us to find a 7 days 10 people van but we had to come back on the 7th day to change to a 8 people mover. Wasted time to make the change and alot of inconvenience caused on the travelling plan.
Read More >Reviewed: Jan 15, 2020
R.Watts
Auckland
Very good
Paul
Auckland
Very good
Yes Rentals provided an excellent service. I supplied all information needed prior to arriving, so my pickup and drop off was seamless and very efficient. I will definitely use them again next time.
Read More >Reviewed: Aug 2, 2023
R.Binz
Auckland
Excellent
M.Twanju
Auckland
Excellent
The staffs in Yes Rental were very friendly, helpful and very professional. Absolutely, appreciated the courtesy pick-up and drop-off to the airport.
Read More >Reviewed: Jan 15, 2023
S.Vibe-Petersen
Auckland
Excellent
k.ang
Auckland
Excellent
D.Reynolds
Auckland
Average
Waited for 1hour to be picked up from the hotel where the out of hours service should have been but wasn’t. Car was old, 87000k’s on it and badly damaged all round the vehicle.
Read More >Reviewed: Feb 23, 2023
D.Fleming
Auckland
Excellent
L.Dale
Auckland
Very good
The car was great, I only needed a small car as I was by myself, it drove well and great fuel economy picking up was easy as was the drop off
Read More >Reviewed: Jan 30, 2023
E.Masc
Auckland
Excellent
Car met expectations and got me from A to B. You pay for what you get, but the staff were helpful and released my $500 deposit straight away.
Read More >Reviewed: Apr 27, 2021
E.Tiong
Auckland
Excellent
Exceeded me expectation. Got a Sorento hybrid 7 seat and very new and clean
Read More >Reviewed: Jun 15, 2023
T.Koh
Auckland
Excellent
Seamless pickup process from Thrifty. Their office is within the airport and vehicle is just outside of the exit of the airport. Staff are very thorough in their explanation
Read More >Reviewed: Feb 28, 2020
Auckland
Excellent
Michelle
Auckland
Excellent
Very courteous and friendly staff. Very clean & today vehicle. (Free upgrade
Read More >Reviewed: Jan 25, 2020
Rangi
Auckland
Excellent
J'ai réservé dans cette compagnie au vu des commentaires et des notations. Tout a été parfait : l'accueil pour le pick-up et l'aide (je m'étais trompé de terminal), les explications, le véhicule, tout !
Read More >Reviewed: Dec 14, 2019
Darren Cox
Auckland
Excellent
Picking the vehicle up from Auckland Airport was a little frustrating as the vehicle we hired wasn't ready for collection as it hadn't been cleaned. Required us to stand around and wait patiently whilst this happened. Coming off a 3.5hr flight with 2 kids isn't exactly what you want to do as I had made the booking nearly 4 weeks prior, so the Hertz team had plenty of notice to get the vehicle ready.
Read More >Reviewed: Feb 16, 2023
P.Hancock
Auckland
Excellent
The car was excellent, the pick up from Auckland was seamless but the drop off at Wellington Airport was difficult as the rental drop off area wasn’t signposted, the Hertz staff eventually resolved it but it took a lot longer than it should.
Read More >Reviewed: Jan 15, 2023
Auckland
Average
I arrived in auckland domestic terminal with 4 large luggages and 2 small ones. I went to hertz in domestic terminal. The staff told me, my booking is in the international terminal. I had to brought all the suitcases walking over 15 minutes because I couldn't take the terminal bus. Once in the international terminal, I went all the way to the car rental pick and found there is nobody in the counter. I asked someone inside the parking lot, apparently I had to go back to inside the international terminal because the counter is in there. (Thanks to the confusing signs I walked back again to the internal terminal counter). There was only 1 staff there and she was nice and polite. Got my keys and walked back to parking lot. After I drove off, there was no one to verify if there was spots or defects in the car but fine with me. Few days later, I went back to return the car, again there was no staff in the parking lot. I was confused because I expected I could check out immediately and someone would check if the car is fine and release my deposit. So I just parked the car, brought the key with me. I walked back to the terminal, and found the counter empty. There was a sign saying "be right back in 15 mins". I waited 15 mins, there was still noone. Luckily there is a key drop. So I dropped my key there. This is the most surreal car rental experience I've ever had. There is nobody who received the car back, I just dropped the key. I hope nobody is going to do anything weird with the car while I dropped of the car.
Read More >Reviewed: Dec 8, 2022
J.Singh
Auckland
Excellent
Kimberly
Auckland
Excellent
Amazingly quick pick up and drop off experience. Friendly and helpful staff. Nice car.
Read More >Reviewed: Sep 12, 2020
A.Tuckey
Auckland
Very good
The Jucy staff were friendly and helpful in organising to get the car after hours (due to delay at the airport). Pickup was really efficient. There were 2 downsides: (1) the car itself: it was a bit old and the air-conditioning didn't work. (2) the after hours drop off and keybox location wasn't clear.
Read More >Reviewed: Dec 8, 2022
Auckland
Excellent
Auckland
Excellent
Sl
Auckland
Very good
Rob W
Auckland
Very good
Auckland
Excellent
The car was as advertised and very clean. On pickup the staff member was solo and took a bit of time to process the customers waiting but I wasn’t in a hurry (had I been trying to make an appointment this may have been an issue). The staff were polite and professional. The car return was very quick comparatively. Do take note of where you exit the rental yard as mapping systems don’t recognise the exact driveway and getting back took a bit of trial and error to retrace my steps. Overall pretty good.
Read More >Reviewed: Nov 25, 2022
David
Auckland
Very good
My call from the airport was answered immediately, and the pickup was around ten minutes later - I was driving away in the car within 30 minutes of calling. Staff were polite and friendly, car was clean and economical
Read More >Reviewed: Nov 9, 2022
E.Ramsay
Auckland
Average
Though it was a cheaper option, I don't think I would rent a car through YESAWAY again. The car we got was very old, the nav and controls were in Japanese and we were told they couldn't adjust it, the electrical wasn't good, and the car's battery died after we parked. We did not leave the lights on, the doors were closed, and everything was locked but the battery died. I wouldn't trust renting through them again especially in a country like New Zealand where you could travel for many miles without hitting a town. The customer service was nice, but I wouldn't be comfortable renting a car through them again.
Read More >Reviewed: Oct 18, 2022
SarahK
Auckland
Excellent
The shuttle pick up from the airport was a little delayed, however our flight was also delayed which may have caused a bit of confusion. The customer pick up service was courteous. He had completed the paperwork and the vehicle inspection prior which eased the time spent checking the vehicle. I did a cursory inspection. The vehicle was clean, spacious and although it was a bit dated, this was not a problem as it worked perfectly for our needs. The vehicle drop off was smooth and we were dropped off by shuttle at the airport without any issues. I highly recommend Yesaway for future car hire. Thank you
Read More >Reviewed: Aug 31, 2022
V.Duranski
Auckland
Excellent
Eve Crowhurst
Auckland
Excellent
Auckland
Very good
The guys at Auckland could have been a bit more pleasant to deal with. Everything else was great.
Read More >Reviewed: Jan 14, 2020
P.Holtzhausen
Auckland
Excellent
This was an older car but suited our requirements exactly. It was cheap, clean and performed very well. The person at Scotties who we dealt with was very efficient, reasonable and pleasant. I will certainly be making use of their services when next I travel to NZ
Read More >Reviewed: Nov 21, 2019
Auckland
Excellent
Excellent money saving deal. Got a fairly new vehicle. Was a very economical trip.
Read More >Reviewed: Apr 1, 2020
H.Pipe
Auckland
Excellent
Jon
Auckland
Excellent
It was my first Global Roaming call to ring for their shuttle and slight language difficulty was overcome because the driver recognised us on his arrival at the airport
Read More >Reviewed: Mar 13, 2020
J.Owen
Auckland
Very good
Collected from airport ok but I felt rushed during checkin procedure
Read More >Reviewed: Mar 11, 2020
R.Griffin
Auckland
Excellent
Very professional; great pick up / drop off service; amazing price; saved over $1,000 on a 2 week rental
Read More >Reviewed: Mar 8, 2020
William Austin
Auckland
Excellent
Auckland
Very good
Their pickup counter staff are horrible! He requested 50 NZD bribe!
Read More >Reviewed: Feb 5, 2020
Auckland
Excellent
Y.Cheung
Auckland
Average
The address and phone no. shown on the map is wrong. We couldn’t contact the car rental company with phone then we walked there. However, the office has moved to another place which we couldn’t reached there easily. TERRIBLE. The staff there is good but only one staff is not enough to serve all the customers at the same time. So, we spent some time in picking up the car and even drop off. The car condition is good. Nice!
Read More >Reviewed: Mar 3, 2020
L.Davis
Auckland
Excellent
A.REVILLA BRIONGOS
Auckland
Excellent
M.I. Abdul Mutalib
Auckland
Very good
Good car although slightly less than what i expect. The reception was very helpful.
Read More >Reviewed: Jan 28, 2020
Y.Mitani
Auckland
Good
カウンターの方は親切で、つたない英語でも笑顔で対応してくれました。 レンタカーを返しに行った時に、入り口に停めたら、空港への送迎ドライバーに「ここに停めないで戻して」とまくしたてられたが、受付してくれた優しいスタッフは、ここでいいよと簡単に対応してくれました。
Read More >Reviewed: Oct 24, 2019
Auckland
Average
Car didnt appear to have been cleaned, it had been previously damaged and marked and these had not been repaired. The boot did not operate correctly. GPS was not current, returning the vehicle would have been extremely difficult without our own phone and google maps.
Read More >Reviewed: Sep 17, 2019
Sidney
Auckland
Average
Despite booking and prepaying months before we were given a very old car (HDS 863) in poor condition, the only one available. With one bald tyre, worn windscreen wipers and a loose front spoiler we consider it to have been unroadworthy. The air conditioning didn't work properly either. At least it didn't break down. We complained to Mint Rentals who agreed to top up the fuel tank at no cost to us as we had problems with the nearest pump. We were told this car was the best we could expect at peak season for a budget price but the cheaper car we had just hired in South Island was so much better.
Read More >Reviewed: Feb 21, 2020
Auckland
Good
The car we had should not be in the SUV range as although it’s size for luggage and space was good, the power output was poor and the vehicle was an old second hand model.
Read More >Reviewed: Feb 11, 2020
G.Draper
Auckland
Poor
The van was VERY old and absolutely Filthy! I've never rented a car that was so old and disgusting.
Read More >Reviewed: Dec 7, 2019
Auckland
Average
After hour shuttle drivers had no idea to pick us up. We called 4x and drivers even refused to take us! After 2 hours we finally found a after hour driver who would drive us!
Read More >Reviewed: Oct 20, 2019
Auckland
Excellent
I.Siangjaya
Auckland
Excellent
the staff are very friendly, the car is in good condition, the location is easy to find. thank you
Read More >Reviewed: Jan 30, 2020
Auckland
Poor
The company is a fraud!!! No one answered my calls and they did not provide the car even if I paid it in full in advance! They have no counter and no one answers at any of the phone numbers!
Read More >Reviewed: Jan 17, 2020
Auckland
Average
!!!!!Poor service from hire car company. Car had old bottles and other customers paperwork (from May 2019) in it. Was supposed to be full to full but wasn't. Phone charger didn't work. Satnav was in Japanese (for japan) but couldn't be switched off so had a running Japanese dialogue. But worst was that the renter announced as we left that he would not be there on the day we drop it off, so we had to arrange our own taxi (at our expense) to the airport! It was not clear where to leave the key, I still haven't had confirmation that all was ok (despite leaving a note and emailing them) and not be able to confirm that our deposit would be refunded. We were supposed to be using the same company (spicy cars) when we come back to the north island but plan to cancel.... poor service.
Read More >Reviewed: Jan 3, 2020
Auckland
Good
Tanya
Auckland
Very good
T.Tran
Auckland
Excellent
s.zaremba
Auckland
Average
We waited a long time to be picked up from the airport, not entirely Right cars fault, but when we arrived to get the car my husband had to move a dumpster that was blocking the car, the car was nearly brand new and in great condition until you opened up the car and it had a HORRIBLE fish odor it was so strong our clothes smelled like fish after riding in it. we were a group of 7 and there were not other options for us, so we took the fish mobile.
Read More >Reviewed: Jul 19, 2019
M.Khairil
Auckland
Good
The staffs there were great! But the condition of the vehicle wasn’t really that good. Cobwebs formed up and spotted all around the car. Had a problem with the driver‘a car door.
Read More >Reviewed: Dec 26, 2019
E.Burrus
Auckland
Average
Car had 151,000 miles on it. Too many dents/scratches/scrapes/stain to document. Radio didn't work well, needed new windshield wiper blades, it smelled very musty/damp. It didn't break down during our three week rental so that is good.
Read More >Reviewed: Dec 9, 2019
Michael.S.
Auckland
Average
The car was not roadworthy. It had 140,000 km on the clock - and was a piece of junk. I thought that I was hiring a new or near-to-new car but instead got something that was close to a coffin on wheels.
Read More >Reviewed: Sep 23, 2019
Auckland
Very good
They use new 2018 mx5 pictures on website but hire 2008 mx5 to me emmm
Read More >Reviewed: Jun 1, 2019
Guest
Auckland
Excellent
Scoot
Auckland
Very good
P.Owen
Auckland
Excellent
The staff at Hitch were very efficient and helpful.For $24 per day the vehicles were brilliant.
Read More >Reviewed: May 17, 2019
A.Twitchen
Auckland
Excellent
The first car , that had an issue was changed immediately without any fuss. Late arrival was also easily accommodated.
Read More >Reviewed: May 3, 2019
D.Ceeney
Auckland
Very good
Easiest booking process I have ever received for a car rental. Staff were very efficient and the vehicle was better than expected. The booking out was equally as good. Only issues were a couple of accessories not performing properly.
Read More >Reviewed: Apr 29, 2019
S.HASSELSWEILER
Auckland
Good
R.Snel
Auckland
Excellent
Like: We rented the car for three weeks for about 450 euro and felt it was very good value. The car was very new with low mileage.
Dislike: We mixed up the company name with a similarly named company ezirentcarsand went there by mistake hence the delay in picking up.
Reviewed: Jan 8, 2018
A.Gale
Auckland
Excellent
Like: It all went really thanks
Dislike: Not easy to find what happens after you arrive at the airport and have to arrange pick up
Reviewed: Jan 1, 2018
B.Stamenkovic
Auckland
Excellent
M.Korewha
Auckland
Excellent
Like: Friendly staff, quality customer & professional service, free transport available pick up & drop off customers helpful staff, great vehicle at affordable prices. Thank you to the team & look forward to using Easy car rentals in the future. Kind Regards,
Read More >Reviewed: Aug 16, 2018
K.Brown
Manukau
Excellent
Like: Could you please email to this address the invoice / receipt for the insurance cover we bought because we have unfortunately misplaced it and require it for our Business Trip expenses . - thank you
Dislike: well be back to live in our property near the beach
Reviewed: Jul 16, 2018
H.Wee
Auckland
Excellent
Like: Upgraded to Ford Forerunner
Excellent GPS
Dislike: Boot operation a bit cumbersome. Need to manually lock. Big boot with no cargo net. So luggage got slides around a fair bit.
Reviewed: Sep 4, 2018
It takes up 54% of all car rentals. Top selected car types are: Small, SUV, and Large.
Lowest rental rates at the Auckland International Airport (AKL) is USD 36.33 on average, and can go up to USD 87.81 at the busiest . Use this conclusion to schedule your trip to your best interest.
In contrast, Tuesday is the least busy day.
More bookings mean more time spent on queueing up at the counter. Prepare yourself if it is going to take you a long time to pick up from the Auckland International Airport (AKL).
Most customers book a rental car from Auckland International Airport(AKL) for 4 days, showing a medium length of rental period is more favored.
One-way car rentals take up nearly 20% of the total bookings at Auckland International Airport (AKL).Out of it, besides Wellington, other top destinations : Christchurch, Queenstown.
On average, Basic Protection costs USD 52.17 per day for Small, USD 81.37 for SUV and USD 87.74 for Large.
Customers from Denmark choose Auckland International Airport(AKL) the most as the start point of both their business and leisure journeys.
Renters from Australia prefer more spacious car models like Toyota Hiace,Toyota Estima and Kia Carnival.
Taiwan(China) renters like to plan much more ahead, they usually make the online booking 84 days before pickup from the Auckland International Airport (AKL).
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