33 Car Rental Brands at Christchurch Airport (CHC)

Very good car experience, good condition,I booked a gasoline Alphard, and the store gave me a free upgrade to the hybrid Alphard. It’s really great！ the car is very new! The interior of the car is so clean it’s unbelievable! Friendly service staff, very enthusiastic and professional. Mobile phone charging cables and mobile phone holders are prepared for us. The procedure for picking up and returning the car is very simple. It is recommended to purchase comprehensive insurance so you don’t have to worry about scratches while driving along the way. I will choose A rentals company next time I come to New Zealand. Highly recommended!

Reviewed: Apr 22, 2024

The car was not what I booked, they tried to sell it as an upgrade. Received significant downgrade. The staff not speaking English as their first language made it difficult for them to understand. The car we received had clearly been in a crash. With obvious cracks, chips and serious scuffs on the rims.

Reviewed: Mar 29, 2024

QEEQ.COMのサイトと現地のレンタカーはうまく機能していない ナビはないと言われた、指定した車は貸せないと言われた。ガソリンコストを抑えるためハイブリッドカートヨタプリウスを指定するために、レンタル費用1日1,000円✖️8日を追加で支払った。それは無駄になった。悲しい。現地のスタッフへその連絡が伝わっていなかった。かわりにスタッフは別のメーカーの車を貸すと言ったので諦めるしかなかった。現地のスタッフはサイトの問題と言っていた。

Reviewed: Dec 4, 2023

Staff is very friendly and helpful.

Reviewed: Aug 9, 2020

The staff is very polite and even make me aware of the traffic rules, Do’s and Don’ts, safety etc. They went through with me in great details and ensure the car is in good condition. The staff even speaks my language.

Reviewed: Jan 8, 2020

Car was pretty old, with 160,000 miles on it. All four tyres were low and had to be pumped up. The paint on the hood and roof was mostly worn off. Mechanically it was fine. Car was advertised as a "6-person minivan" -- but it was far smaller than I had expected. I would call it a station wagon, not a minivan at all. I talked with BRC about exchanging it, and they were not interested. They only offered to have me pay 3x as much for a full-size van. They would not allow me to return the car early so I could rent from elsewhere.

Reviewed: Apr 22, 2024

The car was just what we needed. We love having a hybrid for travelling, they work just as well as anything else. Plenty of room and so economical. The guy whom we dropped the car off to was a great guy who was really friendly ....just the person you need as your front person.

Reviewed: Jan 17, 2024

Prices were lower than alternative but still a lot for such an old and banged up vehicle

Reviewed: Jan 2, 2024

car full of dent and scraped

Reviewed: Dec 15, 2023

The car was great for what we wanted and staff were very helpful.

Reviewed: Dec 7, 2023

Nothing to comment. Everything is perfect and fast.

Reviewed: Apr 21, 2024

Excellent friendly and helpful staff

Reviewed: Apr 20, 2024

Driving the car was initially challenging since it was larger than what I'm accustomed to, especially considering it was my first time handling such a big vehicle. However, as the trip progressed, I found it easier to manage. Fortunately, there wasn't a lengthy wait at the counter to collect the car, and I appreciated the helpful and patient customer service provided during both the pickup and return processes.

Reviewed: Feb 27, 2024

Great car + really good and prompt service in Nelson: excellent!

Reviewed: Jan 13, 2024

The service was next to nothing. Im glad we booked with them

Reviewed: Jan 5, 2024

Pick up and drop off was easy and efficient. Staff were good. No issues

Reviewed: Mar 31, 2024

EZU Duplicate charge my rental fee, after call to QEEQ customer service and EZU, got refund. But give me a bad experience and waste my time during travel.

Reviewed: Jan 19, 2023

Everything went smoothly. A staff member picked us up at the airport to rental car location

Reviewed: Jan 4, 2023

1. Spacious 2. Not a saving fuel Car but it is expected 3. Easy to manage

Reviewed: Dec 13, 2022

The staff were helpful but the car was garbage and dangerous and shouldn't be rented out

Reviewed: Oct 27, 2022

All was great

Reviewed: Mar 26, 2024

Fast and easy process, even on the drop off

Reviewed: Nov 11, 2019

The team on site upgraded me to a hybrid vehicle, it was really nice and so efficient. Really friendly team at the airport.

Reviewed: Mar 25, 2024

We arrived 35 minutes before scheduled pickup time. It was not busy at the counter. They still made us wait until the precise pickup time. Not a second sooner

Reviewed: Feb 29, 2024

Counter staff was very helpful and friendly. Car was fun to drive. Loved the backup camera.

Reviewed: Apr 27, 2023

They tried to charge me another full day because I picked the car up half an hour early. What rubbish!! I didn't get a refund when I returned it 1.5 hours early.

Reviewed: Jan 17, 2023

Generally good experience with Europcar

Reviewed: Jan 16, 2023

The instructions for contacting for picking up are frustratingly unclear and unhelpful and could be updated to say, go to the end of the international terminal, out the door, and wait for a van with the logo xxxx. There was no phone to call for clarity. I then missed the first shuttle.

Reviewed: Mar 21, 2024

Car was certainly used; many dents, scrathes, and star chip on the windscreen. Stereo speakers were lousy. There was a very loud rattle from the forward end of the vehichle. All noted at end of trip and they said they would report them to mechanic. Car ran fine and did the job comfortably.

Reviewed: Mar 7, 2024

All good

Reviewed: Jan 13, 2023

Good discount option for hire car

Reviewed: Jan 17, 2020

When arrive bit confness where, hard to ring while we deaf. Need something for deaf get easy to access.

Reviewed: Sep 7, 2019

Excellent vehicle quality

Reviewed: Mar 13, 2024

I have an issue. When I returned the car the tank is full and I received the confirmation with the on site employee and email. But after three days, we received bill for fuel charge! How to escalate this issue?

Reviewed: Mar 4, 2024

The car was so so good, worthe the money. The qeeq customer service is really not too helpful, would rather they give me the contact info of dollar shop directly and contact them directly right after booking.

Reviewed: Jan 10, 2024

Car was fine, no issues. Was a bit confused about drop off (picked up in Hertz spot but was a Dollar rental, not sure where to drop off but figured it out) However when we arrived home found I was charged and extra $25 for fuel. We filled it to full 1km from the airport and have photo proof that the gauge was full. Took about 40 minutes of calling and emailing to try to get this sorted. This was already charged to my credit card without any consultation with me. Still waiting for resolution.

Reviewed: Dec 11, 2023

Very good service and lovely staff at the counter.

Reviewed: Jul 21, 2020

They charged me $250 for a minute (less than 1mm) chip on the windscreen that I don't think I was responsible for.The car was quite old 130000klms on the speedo. There were several other minor chips on the windscreen, I don't believe it warranted any attention.

Reviewed: Jan 21, 2024

Everything was perfect Excellent service , Professional and helpful. Courteous staff.

Reviewed: Apr 27, 2023

空港に迎え来るまでにかなりの時間1時間半から2時間が掛かっていた こちらは便も伝えているし、待っていても良いのではないかとも思う。

Reviewed: Sep 27, 2022

Perfectly suited to my day trip to Christchurch

Reviewed: Nov 19, 2021

I rang the company the day after pick up to say bonnet would not open due to faulty lever. No water in water reservoir so couldn’t clean windscreen or check oil. No one rang back

Reviewed: Aug 6, 2020

Owner was extremely helpful and gave tips on places to visit

Reviewed: Jan 15, 2024

Car was received in excellent condition , it was neat and tidy, smooth pick up experience as well. Special mention for Ryan in Christchurch who was fantastic, very responsive and resolved queries related to Auckland in addition to the ones in Christchurch . Absolutely wonderful person to deal with. He waited patiently at airport as well as it took us a little longer than anticipated with the family to reach the shuttle pick up point . 5 star service.

Reviewed: Jan 2, 2024

Car has some slight damage but otherwise fine. The Yaris is small as I expected but quite adequate for the two of us. The engine is somewhat underpowered for an automatic and the gearbox had to change down a gear quite often. Service very friendly.

Reviewed: Feb 17, 2023

Car was in great condition and the staff easy to deal with both at collection and drop off

Reviewed: Jan 11, 2024

The initial car provided had almost 100,000 km on it. Within two days it had a front-end problem and I noticed it also had two bald tyres. Car was changed over two one that was much better. Counter staff tried hard.

Reviewed: Feb 25, 2019

Like: The car totally excellent in condition, and the staff were more than helpful. Thanks

Reviewed: Sep 21, 2018

Like: I loved the car. In good condition, low mileage and drove really well. The service from the guys was really good too. Very friendly and went out of their way to help me when I needed anything.
Dislike: The instructions on the approved email may be a bit hazy on pick up procedures. I didn't realize that I can call upon arrival in the country for a pick up. Minor issue as it was located only 20 min walk!

Reviewed: Sep 3, 2018

Like: great value for money i feel like i got a great deal and it was all so easy!
Dislike: car smelled funny i was told it was some product they use in the cars it was a very minor issue but thats the only slight negative i could think of

Reviewed: Aug 24, 2018

Great service and great car - no issues at all. At drop off location, they even used their shuttle bus to drop me somewhere other than the airport (not a big detour though) - nice touch.

Reviewed: Jan 10, 2024

The car had a built in GPS which was very handy to have Good staff in store Staff could have walked us to the car and shown us its features and asked if we required any information about the car.

Reviewed: Dec 4, 2023

値段が安くて少し心配でしたが、スタッフの方も親切で、車の状態もとてもよく、何も問題ありませんでした！ 空港までのピックアップの予約をしなければいけなかったのがわからず、現地で電話をしなければいけないのが大変でした。 現地で使える番号は持っていないし、電話で英語で話すのもハードルが高く、ピックアップ場所や方法の説明がないのが困りました。 それ以外は全て快適でした！

Reviewed: Sep 4, 2023

The car return location at ZQN was closed due to lack of staff. They asked us to return the car in Hertz counter. We always missed our flight because of this.

Reviewed: Feb 21, 2023

Véhicule en mauvais état avec plus de 100000 km..

Reviewed: Mar 25, 2020

It was a very quick and easy process picking up and dropping off the car. The car was very handy to have in our travels around Christchurch and in great condition. Staff were very helpful and friendly to deal with.

Reviewed: Jan 5, 2024

Overall the condition of the Toyota Camry meets my expectation. I would like to have a bit of power for overtaking with 4 adults which is a bit stretch. Generally, I’ve no complaint about car performance and engine-wise in quite good condition. Room for improvement for car cleanliness. Also one of the tailight has water leakage problem.

Reviewed: Dec 26, 2019

The car was overall ok, had some external body defects and some tape pasted on bumpers. The child seat was not provided at the pick up by Snap even though it was booked initially in the booking. Snap then gave a child seat which was very dirty and in very bad condition.

Reviewed: Jan 3, 2024

I booked Toyota Prius C and got Toyota Yaris which I liked more. Great!

Reviewed: Nov 30, 2023

Nice and friendly staff at Snap offices but out of hours pickup staff was very unhelpful. Unfortunately, no car seat was provided despite ringing to confirm the day before - a real pain when you arrive at 10pm. Drop off location in Queenstown was not updated either so chasing our tails before getting to the airport was also frustrating. Impossible to reach them on the phone without having to wait minimum 30 min. Probably wouldn't use them again.

Reviewed: Dec 21, 2022

Car wasn’t in the best condition but we knew that would be the case given the lower price. Snap was easy to work with and got us checked out quickly. Would rent again.

Reviewed: Feb 28, 2020

Excellent & fast

Reviewed: Jan 31, 2020

The vehicle looked great in the photos shown, however on closer inspection it had small scratches and dents. The staff member was ( prompt) showing me a handful of wide angle pictures but no close ups revealing damage. Most of the transfers I have done have a system where you get a drawing of the vehicle and ALL damage is marked on inspection. This let's the driver point out any unforseen blemishes etc. To be honest there was nothing noted and that left me feeling vulnerable. I made sure I filmed the vehicle and pointed out all the marks, dents, blemishes. At the return desk in Greymouth the counter lady was nice and polite, but qestions were raised about one one small dent by the fuel flap. I showed my video footage at Christchurch Airport and any pictures that detailed the small ding. In my opinion there was lack of communication. All the damage should be photographed and logged in the system so staff can identify past damage. The reason I am pointing this out is because I've done more then 40 transfers for transfer car and not experienced this before. Apart from that, happy with the overall experience. Thanks kindly

Reviewed: Dec 9, 2023

車の受け取りは迅速に済んだ。

Reviewed: Feb 24, 2020

Staff at the counter on pick up and return were very helpful. Car was in great condition and the baby seat was installed correctly, although it was smaller than we hoped.

Reviewed: Oct 17, 2019

We got a KIA Carnival. But the space rear seat is to small.

Reviewed: Aug 28, 2019

Car was old and too small. uncomfortable to sit. Not used to driving old style.

Reviewed: Nov 25, 2023

Very helpful staff especially when I left m,y cellphone in the car.

Reviewed: Apr 27, 2023

The first car broke down in dangerous circumstances. Complete electrical failure which affected break and steering systems and rendered the car undrivable. Road side assistance took 7 hours and replacement car 24 hours. The whole process had financial implications for us. After I returned the second car YESAWAY advised that I had additional money to pay as petrol tank on first vehicle was not full as per agreement. Given the car had broken down causing me hugh cost and inconvenience and was probably not roadworthy when they hired it to me is a bit rich. Having taken the money they will not respond to my emails.

Reviewed: Mar 29, 2023

More attendance staff to introduce the car conditions and pre-inspections with the clients,

Reviewed: Jul 12, 2022

They rang me to say the shuttle was on the way to pick me up, smooth pick up of car, polite and efficient. Toyota yaris was great for 2 of us. Very happy.

Reviewed: Jul 5, 2022

Scotties staff were excellent and accommodating when I called with unique questions. Easy collection, easy drop-off. Understanding about a mix up with time zones and helped me out.

Reviewed: Sep 30, 2022

great value car ran great

Reviewed: Apr 28, 2021

Good

Reviewed: Dec 4, 2020

I think scotties’s shuttle (when I pick up)is really hard to find,so I walk 20 or more minutes to get there.However,scotties’s staff is good,they can speak Chinese to help us.(when I went to Christchurch)

Reviewed: Feb 7, 2020

Like: upgrade to bigger size car, simple pick up without trying to sell lot of extra services
Dislike: old radio with no aux or bluetooth but that's complaining on a high level

Reviewed: Apr 26, 2018

The car I picked up was not the same as the one I had booked. This was very disappointing. The person at the pick up location was not able to provide any information about this and the contact from Koocar was available only by phone and did not pick up when I called. they then responded by text and were quite rude. Koocar would also not allow me to take the car without signing onto additional insurance.

Reviewed: Aug 17, 2020

You can talk to the staff ,he always respond yours. Reasonable price and Reliable .

Reviewed: Mar 23, 2020

Staff was good...greeted n treated well but they showed up a bit late.

Reviewed: Feb 23, 2019

They're very helpful and accomodating. Especially, they don't charge us anymore for next days due to the Covid-19 Lockdown here in New Zealand, while waiting our flight home.

Reviewed: Mar 31, 2020

They were excellent in terms of customer service. The vehicles we have used have been older models and therefore extremely good value for money. They were mechanically in good condition and drove well. A month of driving in the South Island without a hitch.

Reviewed: Mar 12, 2020

Car was severely damaged from previous rentals (cosmetic only) and was in a poor condition. Windscreen chips /cracks should have resulted in a new windscreen being fitted. Oil warning light was on and we were advised the firm didn't have the equipment to take it off. No clear policy on what constitutes damage or not (even when the car is quite damaged already). No deposit taken for car.

Reviewed: Feb 12, 2020

I asked for an intermediate sized car, as I just moved to the country and had a lot of luggage with me. I asked for a larger car because of my luggage, and was promised a Toyota Corolla or similar. Hitch gave me a Mazda Demio, which BARELY fit my luggage. The keyless entry didn't work, and they were not very accommodating at pick up. I feel like I was downgraded on my rental, the car had no trunk space, and was SMALLER than I paid for. I feel like I paid much more than I should have for that car.

Reviewed: Sep 12, 2019

It was good. The only thing that happened was that the car didn't have the tank full.

Reviewed: Aug 20, 2019

Good deals. Didnt get a kia carnival as "suggested". Gor a Previa instead. So the space was kinda tight.

Reviewed: Mar 29, 2020

Car was quite old and the interior was in rough shape

Reviewed: Mar 18, 2020

Like: Better than expected for the cost, lots of extras

Reviewed: Sep 6, 2018

Awesome.

Reviewed: Feb 18, 2020

Due to our flight arrive early, if possible,please allow the client pick up car early, more flexibility.

Reviewed: Feb 1, 2020

I booked a Corolla not a Hyundai on the site. Would have preferred a Corolla. Wiper Water was not filled.

Reviewed: Jul 7, 2019

Excellent service, only confused when thrifty was explaining the insurance, as I prepaid and took a full cover from easyrentcars, it seemed a pressure moment to sign a doc having access fees of 4000+

Reviewed: Jun 18, 2019

We spent the bond money when we picked it up and the staffs told me we could get the money back when when return the cars. When we drop-off the staffs told me like a we have to wait for a while (10-15 days). More than 20 days I didn’t get it and I let my brother calling them but they told me to tell te by myself. However I don’t get the bond yet!

Reviewed: Apr 22, 2019

Service was terrible. When drop off the car, the service lady insisted there were scratches and asked for penalty. I wiped off the scratches as they were just dirt. That lady insisted there was a chip on the windshield and asked for penalty as well. I explained it was evidenced on check in and that was not caused by me. However I still received a letter claiming $120 repair fee for that tiny 10mm chip. The company is clearly cheating the money!

Reviewed: Feb 7, 2020

The car and customer service exceeded my expectation. The collection and drop off was easy and superb. Highly recommended.

Reviewed: Dec 31, 2019

The car booked was a Porsche Cayenne and I was disappointed with the age/condition of the car. During full lock of the steering wheel, the car kept making a low whining sound. The stereo/radio unit was damaged and was clearly glued back several times. The aircon vents were also damaged. Overall, I was disappointed in this car rental

Reviewed: Jan 17, 2020

Car was old, dented body work, quite dirty, and very noisy to drive, not great suspension. We quickly realised why it was so much cheaper than the other care hire places. Staff friendly but clearly not enough of them and low staff morale. On our arrival they initially told us we'd have to wait two hours after the scheduled pick up time for our car to be ready. After a 36 hr plane journey from Europe with 3 small children this was completely unacceptable. We said so and they somehow rustled up a far in 20 minutes... Tank wasn't full but they were relaxed about it.

Reviewed: Jan 13, 2020

Got an upgrade on vehicle. Took a while to get keys with all the paper work. They told me I had to drop car with them and get taxi for early drop off.

Reviewed: Jan 13, 2020

I was given a Hyundai accent in almost new condition...not a Toyota. When I went to collect my vehicle was told I had to pay an extra $20 a day as I didn't have full coverage. When booked in Australia I thought I had it all paid for. Not happy. Service was fine

Reviewed: Nov 26, 2019

Easier than other companies

Reviewed: Nov 26, 2019

I was stoked with $117 for a "corolla or similar" for 4 days but of course that was too good to be true, I got a sluggish Hyundai Accent instead. Still good value I suppose. The staff were ok but didnt go out of their way at all. I wasnt explained the drop off location and had to leave cash for parking as I dropped it in the wrong spot and didnt have time to move it. I left my phone in the car and had to wait half a day for them to retrieve it and then arrange my own courier.

Reviewed: Sep 27, 2019

They did not have the car I requested, and tried to "upgrade"me to a larger car. Unfortunately, bigger does not always mean better when hiring cars to drive around an unfamiliar city. They then tried to give me a car that cost more per day. Eventually, they managed to "find" a car that was more suitable -- why it was not offered in the first place is a bit of a mystery.

Reviewed: Jul 18, 2019

Helpful and knowledgable staff.

Reviewed: Jul 16, 2019

Excellent!

Reviewed: Oct 26, 2019

Our flight information changed the morning we were leaving the USA for our trip, which was two days before we attempted to pick up the car. I called right cars, knowing there was a time difference and it was late at night in New Zealand, however I wanted to confirm the change in pickup time as soon as I found out the flight information changed. We were originally to land around 1pm, and it changed to land at 11pm. A man answered who said he was working from home, and I told him I wanted to make sure we could pick up when we landed even if it was at night outside of office hours. He confirmed, saying that he was going to be on shift at that time. When we landed, I called for the shuttle and the same man told me no one was there, that I was supposed to pick up the car at 11am THE NEXT DAY. I told him that I could not come back the next day, that I specifically checked with him that i could pick it up at night and he insisted that the pickup time was set for 11am. I told him to cancel the car, and went to an airport desk to rent a car that I could take straightaway. When I called to get a refund the next day, I was told I had to go through the booking company. I called and was told I was marked a no-show, so I could not get a refund. I called the owner of Right Cars and he said he would have to do some investigating, but I have heard nothing since.

Reviewed: Sep 7, 2019

Counter staff member Tim was excellent

Reviewed: May 21, 2019

The car itself was fine; drove well, no issues. The only problem was the fact that everything was in Japanese and it hadn't been switched 9ver yet despite having over 150,000 kilometers logged.

Reviewed: Apr 20, 2019

Noone in office, no car was made available for us. They couldn’t find my number to call us. We ended up using a different company Which delayed us 2.5 hrs trying to sort out. Will actively tell people to never use this company

Reviewed: Jan 8, 2019

Like: Cheerful friendly obliging and helpful staff.Car excellent.Pickup and dropoff super easy.Could fault nothing about my experience with this company.

Reviewed: Jul 12, 2018

Just one word AWsm

Reviewed: Jun 30, 2019

very old car

Reviewed: Feb 16, 2019

I was disappointed with the professionalism of the company and the unusual requests to do car hand over and return at a supermarket.

Reviewed: Jan 28, 2019

The customer service was excellent

Reviewed: Jan 19, 2019

They were helpful, it seemed to take a while to get the paperwork sorted and the man seemed a bit flushed. Ok experience overall.

Reviewed: Jan 16, 2019

Like: they are willing to help customers, excellent!!
Dislike: nothing

Reviewed: Aug 18, 2018

Like: Easyness by which staff assisted in changing reserved car (from smaller into bigger as had too much luggage at very reasonable price
Dislike: Nothing to comment here. (But if at all maybe the location Nav had difficulties indicating road system-most probably through the building of news roads not yet processed in the maps)

Reviewed: Nov 29, 2017