24 Car Rental Brands in Bologna, Emilia-Romagna, Italy

Con la compañia todo correcto.

Reviewed: Sep 27, 2024

Very satisfied. No hidden charges, no hard selling of insurance, and the staff were very friendly. Vehicle inspection was quick and the credit card pre-authorization was refunded promptly, just one day after returning the car.

Reviewed: Jul 24, 2024

Average

Reviewed: Jul 4, 2024

Pretty good, everything followed the company's process.

Reviewed: Mar 6, 2024

Very good

Reviewed: Jan 9, 2024

No me dieron un coche del segmento contratado (habia pedido un SUV y me dieron un compacto familiar); tampoco reclame otro vehiculo. La atencion en el mostrador fue muy buena. Pese a aportar el seguro del coche que choco con el nuestro cuando estaba aparcado tuve que abonar el coste estimado de la reparacion.

Reviewed: Sep 3, 2024

Over 40 minutes to collect car. Insurance that was pre-purchased we were told was invalid so had to pay again. Card machine would not accept 2 x business credit cards for this payment so had to use personal debit card. We have attempted to get a refund for the initial pre-purchased insurance but have been told on numerous occasions that the booking cannot be found. Terrible customer service!

Reviewed: Apr 24, 2024

The pickup point n Bologna airport was difficult to locate. The staff at the pickup desk disputed that my booking included the one-way fee even though the contract clearly stated it did. They tried to charge me an additional one-way fee. This held up the booking by 30 mins.

Reviewed: Aug 11, 2022

Very satisfied

Reviewed: Jul 17, 2024

Very good

Reviewed: Mar 29, 2024

Overall car rental went smoothly, and all damages were recorded. However, the tow hook cover fell off and wasn't recorded, so it's important to check the car thoroughly.

Reviewed: Jul 8, 2024

All good

Reviewed: Feb 8, 2020

Arrived just before closing at 11:30 PM, no queue. Staff quickly found the order, service was smooth and satisfactory.

Reviewed: Jan 21, 2020

I love this company but it was terrible service in Bologna. We spent 85 minutes to rent our car.

Reviewed: Nov 18, 2019

Professional and fast

Reviewed: Oct 27, 2019

El coche tenía muchos golpes de chapa y arañazos pero estaban todos apuntados en la hoja de entrega del vehículo. Tenía el aviso de "cambio de aceite motor necesario" en la pantalla y el personal de Goldcar me dijo que no pasaba nada; esto no me gustó, no me da seguridad sobre el mantenimiento que ha llevado el vehículo. Con 88.882 km el coche estaba bastante machacado, la dirección se notaba con alguna holgura... Además la reserva era para un Q2 o categoría similar y me ofrecieron un Ford Puma (el que cogí) o un Fiat.... Son del mismo tamaño pero no es la categoría de Audi.

Reviewed: Jul 4, 2024

L’hôtesse d’accueil était très agressive car nous avons refusé de faire une assurance chez elle car nous avions pris l’assurance complète déjà avt de partir chez AXA... Nous avions vraiment l’impression qu’elle était payée au nombre d’assurances qu’elle faisait.... Nous avons tenus bon et elle hésitait même à nous louer la voiture !!! Un comble vu que de notre côté, tout était payé et que nous étions en règle d’assurance.....

Reviewed: Sep 20, 2019

contract terms only in local language.

Reviewed: Aug 10, 2019

The member of staff I dealt with was rude and pushy. She tried to sell me an additional insurance when I had already purchased a similar one through the Easyrentcars website. She implied that the insurance I had purchased was unlikely to pay out, in case of an accident. Only at the end she explained that what she was offering was optional. Moreover nobody came out to check the car with me and I was left to find the car by myself. They were instead very thorough in checking the car on my return. I won't use this car rental company again

Reviewed: Apr 30, 2019

Satisfied

Reviewed: Jul 1, 2024

There were not many staff members.

Reviewed: Apr 18, 2024

Pretty good.

Reviewed: Apr 12, 2024

Very good, only issue is there's no office at the parking lot.

Reviewed: Jan 2, 2024

The staff in Bologna had a very bad attitude. I just took the keys and went to the parking lot and found that the tire pressure indicator was abnormal. I told the staff that we needed to change the car or fix the tire. The attitude was very bad and they would not change or repair the tire. They left directly. In the end, we spent 19 euros to repair the tire, and there was indeed a leak.

Reviewed: Apr 30, 2024

We did not receive the car that we requested. It was a level down.. Toyota Yaris instead of an Audi A3

Reviewed: Apr 4, 2024

It was fine, but they aggressively upsell insurance. Also, there was no Adblue, and they didn't mention it. I had to pay for it myself and then go through the reimbursement process.

Reviewed: Mar 30, 2024

Il noleggio è andato abbastanza bene, mi è capitato un inconveniente per cui sono stato costretto a contattare l'assistenza stradale e cambiare l'auto. Successivamente ho dovuto prendere un taxi per arrivare in aereoporto a Verona per poter prendere un altro mezzo, mi è stato detto che la corsa mi sarebbe stata rimborsata ma questo non è accaduto mai.

Reviewed: Jan 16, 2024

Sicily by Car was super helpful and fast.

Reviewed: Jan 13, 2024

The car's oil hadn't been changed, and it was out of AdBlue. I had to buy it myself and get reimbursed by them...

Reviewed: Jan 11, 2024

Picking up the car from the parking lot on the first floor was easy, but returning it was difficult! When returning the car, the GPS only guided us to the second-floor parking lot, and we couldn't navigate to the first-floor return point (which was also the pickup point). We ended up walking to the office on the first floor (accessible by stairs on foot, but not by car), even running to the airport counter seeking help, but were refused everywhere due to busyness. In particular, the people at the first-floor office, who were just a few steps away from our temporarily parked car on the second floor, refused to come over and guide us. Our flight was about to depart, so we had no choice but to leave it on the second floor. In the end, we were charged a 48 Euro parking fee...

Reviewed: Nov 15, 2023

Bologna is busy, so be ready for long queue at the counter.

Reviewed: Aug 28, 2023

Poor service

Reviewed: Oct 6, 2023

The explanation for the additional insurance service was inadequate, and the communication wasn't smooth. When I tried to clarify things afterwards, they blamed everything on me. Their customer service attitude was poor.

Reviewed: Oct 8, 2021

Overall smooth and helpful

Reviewed: Mar 11, 2020

The staff coughed in my face and gave me pneumonia! They also charged me extra fees! Besides the accident damage, they charged over 40 euros extra! Never again.

Reviewed: Mar 7, 2020

Overall good, but the process was a bit slow.

Reviewed: Oct 4, 2019

Great service and nice and clean car - even got an upgrade and great tips on cheaper fuel.

Reviewed: Aug 20, 2020

All ok

Reviewed: May 17, 2020

Very good

Reviewed: Feb 8, 2020

All good

Reviewed: Feb 8, 2020

Very smooth

Reviewed: Feb 8, 2020

Very good

Reviewed: Jun 4, 2020

Car was bit smaller than expected (4 door panda) but clean and new

Reviewed: Feb 22, 2020

good company

Reviewed: Mar 24, 2019

The car wasn’t clean fron the outside and Inhad to wait for about an hour to pickup the car as there was only 1 representative serving Avis, Budget and 1 additional rental company + they kept advising on getting additional insurance on top of the one purchased from EasyRentCars claiming that there would be lots of hassle and admin fees in case anything happened.

Reviewed: Dec 4, 2019

It's best when the reserved car model matches the one you receive, avoiding a lot of trouble.

Reviewed: Oct 30, 2019

Very good attitude

Reviewed: Sep 14, 2019

Very good

Reviewed: Jun 2, 2018

Used Target several times. Always excellent service. Only reason for not giving 5* is that the car was quite dusty inside. Otherwise excellent as usual.

Reviewed: Sep 23, 2019

Customer service was poor, no one explained why it was taking do long.

Reviewed: Jul 10, 2019

Took far too long to collect vehicle, ridiculous

Reviewed: Jun 1, 2019

I ordered an estate car and they only had hatchbacks available, so it was a real struggle to carry our luggage safely and comfortably.

Reviewed: May 29, 2019

car wasn't in the best condition and was banged up quite a bit. I had to ask for more damanges to be shown on the rental paper beforehand. But besides that everything went well.

Reviewed: Aug 16, 2019

Booking, car, drop off all very good. Staff at Maggiore counter trying hard but understaffed, failing systems and lost paper work resulted in a wait of nearly an hour before we got the keys. Then they were clearly under instruction to sell insurance extras, which annoyed customers and caused even longer delays.

Reviewed: Aug 16, 2019

The car was not a jeep compass enten thugh there was several at the Pick up spot. There was 5-6 damages, the first staff member had a lot of pictures of the damages. And when I returner the car, they wanted we to pay for One of those damages.....only because I had several pictures of the car from the Pick up date, I managed to get through the drop off circus!!

Reviewed: Aug 13, 2019

Please improve the initial process for collecting car

Reviewed: Aug 4, 2019

Like: Ordered a 2 door Fiat Panda (which was the cheapest option) and got a Fiat 500 instead which we loved.

Reviewed: Jul 12, 2018

Hertz did not have the car we reserved and they took a deposit on two credit cards, neither have been adjusted to the correct amount as of yet

Reviewed: Aug 14, 2019

I was expecting a ford focus equivalent but was given a tiny Renault Captur whjich did not fit all our luggage in

Reviewed: Aug 13, 2019

Seguro completo muy caro

Reviewed: Jun 25, 2019

The Hertz car rental near the Bologna train station upgraded me to a 9-seater Mercedes, which I initially thought was a bonus since I had booked a 7-seater. However, I only checked the exterior for scratches and dents when I picked up the car and did not inspect the interior. During the trip, I encountered issues: the left rear door intermittently reported being open when it was not, and later the right rear door could not be locked, preventing us from leaving items inside. Eventually, the right rear door got stuck in the locked position and could not be unlocked, making it unusable until the car was returned. Since it did not seriously hinder our use, we continued with the trip and did not contact the company.

Reviewed: Aug 4, 2017

clean and new vehicle

Reviewed: Jul 31, 2019

we got and old 500l Fiat (more than 60.000km and a lot of small damages very poor engine ), not the expected wagon we reserved

Reviewed: Apr 27, 2019

Small company, relatively efficient

Reviewed: Jul 24, 2019

Locauto is a company without any care for their customers. They just are focused on their business trayng to earn money as much as possibile. Never rent to this company.

Reviewed: Jan 13, 2019

Booked a 7 seater because we are a big family 2 adults 4 children. On arrival I was informed that a 7 seater was not available. Largest vehicle they had was an estate. They advised booking another vehicle however only one adult can drive. Fortunately we were with friends so we were able to do some shuffling about. On returning the vehicle I enquired if there are 7 seater vehicles available and was informed no.

Reviewed: Jun 3, 2019

No issues, smooth car pickup process

Reviewed: May 30, 2019