28 Car Rental Brands at Bologna Airport (BLQ)

Over 40 minutes to collect car. Insurance that was pre-purchased we were told was invalid so had to pay again. Card machine would not accept 2 x business credit cards for this payment so had to use personal debit card. We have attempted to get a refund for the initial pre-purchased insurance but have been told on numerous occasions that the booking cannot be found. Terrible customer service!

Reviewed: Apr 24, 2024

The pickup point n Bologna airport was difficult to locate. The staff at the pickup desk disputed that my booking included the one-way fee even though the contract clearly stated it did. They tried to charge me an additional one-way fee. This held up the booking by 30 mins.

Reviewed: Aug 11, 2022

Staff very heplfull and pleasant!

Reviewed: Jul 22, 2022

We did not receive the car that we requested. It was a level down.. Toyota Yaris instead of an Audi A3

Reviewed: Apr 4, 2024

Il noleggio è andato abbastanza bene, mi è capitato un inconveniente per cui sono stato costretto a contattare l'assistenza stradale e cambiare l'auto. Successivamente ho dovuto prendere un taxi per arrivare in aereoporto a Verona per poter prendere un altro mezzo, mi è stato detto che la corsa mi sarebbe stata rimborsata ma questo non è accaduto mai.

Reviewed: Jan 16, 2024

Sicily by Car was super helpful and fast.

Reviewed: Jan 13, 2024

Bologna is busy, so be ready for long queue at the counter.

Reviewed: Aug 28, 2023

Long queue at pick up counter

Reviewed: Dec 7, 2019

Very long queue at pick up , more than one hour !!!

Reviewed: Dec 7, 2019

Great service and nice and clean car - even got an upgrade and great tips on cheaper fuel.

Reviewed: Aug 20, 2020

All ok

Reviewed: May 17, 2020

Very good

Reviewed: Feb 8, 2020

All good

Reviewed: Feb 8, 2020

Very smooth

Reviewed: Feb 8, 2020

Overall smooth and helpful

Reviewed: Mar 11, 2020

They changed us extra money, even if we payed in advance whole rental price! They are thieves!!!

Reviewed: Sep 11, 2019

This rental ended up costing more than USD$900 with no clear explanation. This is outrageous and I have received no assistance whatsoever from multiple employees at your offices in Bologna Airport and Milan Malpensa Airport. The amount far exceeds our agreed contracted to price without any justification.

Reviewed: Aug 29, 2019

What a TERRIBLE experience. I waited with dozens of other people for 90 minutes!!! Totally unacceptable. And the manager was clearly uninterested in the situation. We didn’t get the car we rented but I just couldn’t wait any longer. I will not rent from Budget again.

Reviewed: Jun 22, 2019

Big shock at the final price. Double what I had been quoted. Staff not that helpful at Bologna.

Reviewed: Apr 30, 2019

Car was bit smaller than expected (4 door panda) but clean and new

Reviewed: Feb 22, 2020

All good

Reviewed: Feb 8, 2020

I love this company but it was terrible service in Bologna. We spent 85 minutes to rent our car.

Reviewed: Nov 18, 2019

Professional and fast

Reviewed: Oct 27, 2019

Very good service

Reviewed: Oct 27, 2019

Car was good - this option we got a Fiat 500. Definitely only suitable for a couple with bags. Not large enough for a family. However, Europcar did not walk us round the car on arrival and charged us for damage under the car which may (or likely may not) have been caused by us! be sure to check under the bumper even with a respectable company like Europcar!!

Reviewed: Sep 20, 2019

The car wasn’t clean fron the outside and Inhad to wait for about an hour to pickup the car as there was only 1 representative serving Avis, Budget and 1 additional rental company + they kept advising on getting additional insurance on top of the one purchased from EasyRentCars claiming that there would be lots of hassle and admin fees in case anything happened.

Reviewed: Dec 4, 2019

Used Target several times. Always excellent service. Only reason for not giving 5* is that the car was quite dusty inside. Otherwise excellent as usual.

Reviewed: Sep 23, 2019

Customer service was poor, no one explained why it was taking do long.

Reviewed: Jul 10, 2019

Took far too long to collect vehicle, ridiculous

Reviewed: Jun 1, 2019

I ordered an estate car and they only had hatchbacks available, so it was a real struggle to carry our luggage safely and comfortably.

Reviewed: May 29, 2019

L’hôtesse d’accueil était très agressive car nous avons refusé de faire une assurance chez elle car nous avions pris l’assurance complète déjà avt de partir chez AXA... Nous avions vraiment l’impression qu’elle était payée au nombre d’assurances qu’elle faisait.... Nous avons tenus bon et elle hésitait même à nous louer la voiture !!! Un comble vu que de notre côté, tout était payé et que nous étions en règle d’assurance.....

Reviewed: Sep 20, 2019

contract terms only in local language.

Reviewed: Aug 10, 2019

The member of staff I dealt with was rude and pushy. She tried to sell me an additional insurance when I had already purchased a similar one through the Easyrentcars website. She implied that the insurance I had purchased was unlikely to pay out, in case of an accident. Only at the end she explained that what she was offering was optional. Moreover nobody came out to check the car with me and I was left to find the car by myself. They were instead very thorough in checking the car on my return. I won't use this car rental company again

Reviewed: Apr 30, 2019

car wasn't in the best condition and was banged up quite a bit. I had to ask for more damanges to be shown on the rental paper beforehand. But besides that everything went well.

Reviewed: Aug 16, 2019

Booking, car, drop off all very good. Staff at Maggiore counter trying hard but understaffed, failing systems and lost paper work resulted in a wait of nearly an hour before we got the keys. Then they were clearly under instruction to sell insurance extras, which annoyed customers and caused even longer delays.

Reviewed: Aug 16, 2019

The car was not a jeep compass enten thugh there was several at the Pick up spot. There was 5-6 damages, the first staff member had a lot of pictures of the damages. And when I returner the car, they wanted we to pay for One of those damages.....only because I had several pictures of the car from the Pick up date, I managed to get through the drop off circus!!

Reviewed: Aug 13, 2019

Please improve the initial process for collecting car

Reviewed: Aug 4, 2019

Hertz did not have the car we reserved and they took a deposit on two credit cards, neither have been adjusted to the correct amount as of yet

Reviewed: Aug 14, 2019

I was expecting a ford focus equivalent but was given a tiny Renault Captur whjich did not fit all our luggage in

Reviewed: Aug 13, 2019

clean and new vehicle

Reviewed: Jul 31, 2019

we got and old 500l Fiat (more than 60.000km and a lot of small damages very poor engine ), not the expected wagon we reserved

Reviewed: Apr 27, 2019

Booked a 7 seater because we are a big family 2 adults 4 children. On arrival I was informed that a 7 seater was not available. Largest vehicle they had was an estate. They advised booking another vehicle however only one adult can drive. Fortunately we were with friends so we were able to do some shuffling about. On returning the vehicle I enquired if there are 7 seater vehicles available and was informed no.

Reviewed: Jun 3, 2019

No issues, smooth car pickup process

Reviewed: May 30, 2019

Locauto is a company without any care for their customers. They just are focused on their business trayng to earn money as much as possibile. Never rent to this company.

Reviewed: Jan 13, 2019