26 Car Rental Brands at Venice Marco Polo Airport (VCE)

The counter staff was super personable and helpful and the car was surprisingly new and in great condition!

Reviewed: Nov 2, 2024

The company does not accept visa debit cards which made collection difficult.

Reviewed: Aug 16, 2024

No recommended insurance, good service attitude! Only a deposit of 650 euros was charged. Few staff members, a bit busy, and there is a wait.

Reviewed: Jun 20, 2024

Very satisfied. Easy pick-up and drop-off. Suitable for newcomers.

Reviewed: Jan 20, 2024

The car was dirty inside and outside - when we pointed it out, we were told to bring in the similar - dirty - condition. We drove it from Venice to the mountains during winter and it happens to snow it winter, we were not provided winter tires so when we tried to climb a main road during snowing we were stuck on the road. We found a snow-tire socks in the trunk and used them. After returning the we were charged 45 Euro for using those sock. Invoice stated: Penalty for restoring snow chains/snow socks So good luck if you drive in mountains during winter.

Reviewed: Jan 11, 2024

Noleggiare, although very friendly, brow beat us into buying their additional insurance for 0 excess on the car.

Reviewed: Sep 30, 2024

Overall, the pick-up and drop-off went smoothly, and the journey was seamless.

Reviewed: Jun 24, 2024

The instructions for pickup and drop-off locations were unclear, wasting a lot of time during both processes. There were no clear directions.

Reviewed: Jun 22, 2024

The front desk service was excellent, no upselling, and I got a Mercedes. Because I had a lot of luggage, the staff kept helping me find a car with a large trunk and finally provided a brand new CUPRA with just 15,800 km.

Reviewed: Jun 2, 2024

Service was good

Reviewed: Mar 7, 2024

The car rental company handled the procedures quickly and had a friendly attitude. Thumbs up!

Reviewed: Aug 19, 2024

車体の外装の状態があまり良く無い。

Reviewed: Jun 26, 2024

Satisfied

Reviewed: May 2, 2024

Communication was slow due to language barriers, but we bought additional insurance at the store to address this issue.

Reviewed: Mar 2, 2024

The hotline number in Milano italy can not contact and sms to Qeeq also have nothing to help Not good experience if your car tyre flat or accident if i need help from Europecar

Reviewed: Nov 14, 2023

The car's interior was quite old and not very clean. The main issue was that the costs were unclear throughout the process. Using a credit card, I paid a deposit beforehand, another deposit at the store, and was charged an additional 180 euros when returning the car. In the end, I still didn't understand how much I paid in total!

Reviewed: Aug 10, 2023

Big company, trustworthy

Reviewed: Oct 16, 2019

Very good

Reviewed: Oct 30, 2018

The car pickup was not okay. The female staff had a bad attitude, and they gave us a broken car that was not of the same grade. We had to argue a lot before getting a replacement.

Reviewed: Jul 22, 2024

A pesar de que la tendencia en Europa para autos automáticos es que son más caros que los autos manuales, el precio fue adecuado en comparación con otras agencias.

Reviewed: Apr 27, 2022

Surprising rental than the one made at Venice airport. I had rented a Peugeot 3008 that was not available at the airport, the "Budget" attendant handed us the keys to a brand new Audi A8 quattro ...... for the initial rental price. This is what I call “service” Thank you for your professionalism.

Reviewed: Aug 11, 2020

Had to wait in line for an hour to get the car at the beginning.

Reviewed: Jul 9, 2019

Very dissatisfied. First, they upgraded the car without permission and didn’t mention additional costs. Second, they claimed the fuel tank was full when it wasn't. Third, the car had scratches but they said it was new. Fourth, nobody accompanied me for the car inspection; I had to check for issues myself and communicate them. Very inefficient.

Reviewed: Jan 20, 2019

Not bad

Reviewed: Jul 7, 2024

Very satisfied. It was my first time renting a car in Italy, and it was much more convenient than I expected. There was a shuttle to take us to the store, and the car they provided had only around 10,000 kilometers. It was very new.

Reviewed: Jun 10, 2024

Excellent service and car. No complaints. Drove us to the airport in the car we rented.

Reviewed: Jul 27, 2023

They downgraded the car but didn't refund! My car was downgraded from UFAH to FFAR, and they didn't refund the difference. The vehicle had many issues, various scratches, and dents. They just told me it was mentioned in the documents, which were a mix of Italian, German, and English, making it very hard to understand. If you don't accept it, you have to give up the car, affecting your trip.

Reviewed: Jul 6, 2024

Terrible experience... Poor service attitude, aggressive upselling, many hidden charges

Reviewed: Feb 7, 2024

That wanted to sell their insurance too much. Even though I said that I already have a full cover from Qeeq, they've been saying that it won't cover anything so I have to get theirs.

Reviewed: Dec 27, 2023

A supplier to be wary of, expect to be forced to spend 300 euros.

Reviewed: Aug 1, 2023

They tried to scam us by inventing some random damage on the car. I had pictures from when I picked it up and before dropping it off. Although the guy did not admit it, it was evident that he damaged the car while inspecting it to charge us. In the end, after showing the pictures, the guy changed the subject and received the car without any complaints or so.

Reviewed: Sep 16, 2022

Great experience, very simple procedures, the car had only 900 kilometers on it, excellent condition

Reviewed: Jan 29, 2024

Overall experience was good. No complicated procedures. To pick up the car, you only need a passport, credit card, and a driving license. Successfully picked up the car with a UK driver's license that I've had for just over a year, without an IDP. A 500 EUR credit card pre-authorization was returned the day after returning the car. The staff inspected the car carefully when returning it, so make sure to take a video around the car before renting to avoid any disputes. Got a Golf, which was a bit small but suitable for four people. The car only had a type-C port, so remember to bring an adapter.

Reviewed: Dec 23, 2023

Excellent

Reviewed: Oct 6, 2017

Few staff, long waiting time

Reviewed: Aug 9, 2023

Amazing easyness on receiving the car. Dollar is a pleasant surprise

Reviewed: Jul 24, 2023

Excellent

Reviewed: May 26, 2022

Nos dieron un Audi Q2 automático. No tenían el auto que habíamos reservado

Reviewed: Jan 8, 2023

The registration process was very simple, and the service was warm and welcoming. They personally guided us as we inspected the car's condition. Everything was efficient and timely.

Reviewed: Aug 31, 2018

Although it's not the largest car rental company judging by the return parking space, the service throughout the rental process—from picking up the car, using it, to returning it—was satisfactory. It was a good car rental experience.

Reviewed: Jun 25, 2017

The service was good, though the start time is a bit late, if I remember correctly it's 8 AM.

Reviewed: Nov 20, 2014

Picked up car at Venice Marco Polo airport. Counter is located in parking P1 third floor. Checking out the car was a smooth process. The car was clean and in good condition. Had a punctured tyre during the trip and they provided a workshop for us to repair. Overall communication was very good.

Reviewed: Sep 11, 2020

The attitude was very poor. They automatically canceled my reservation just because I was one hour late. Since I had prepaid the full amount, I couldn't get a refund. Extremely bad service!

Reviewed: May 16, 2019

None

Reviewed: Mar 26, 2019

Good

Reviewed: Aug 9, 2020

Terrible! Very inefficient!

Reviewed: Jan 19, 2019

The company charged me incorrectly!!!! They stopped responding after I raised an objection!!

Reviewed: Dec 10, 2018

Reserved for 9:00, arrived at 8:50, there was a customer ahead processing their rental, took quite a while, waited for over ten minutes. Finished at 9:12. If there are others picking up cars at the same time, expect to wait for some time.

Reviewed: Oct 9, 2018

A terrible experience. At pickup, I was told my credit card limit was not sufficient, but they could reduce the amount if I purchased their €250 insurance. However, my credit limit was enough. The limit can be checked on the app and I confirmed with the bank on-site. Subsequent travel expenses also showed the limit was enough. It's all a scam!

Reviewed: Sep 14, 2018

Good service

Reviewed: Nov 2, 2018

The staff were polite and patient, especially the lady who assisted us during the car return.

Reviewed: Sep 17, 2018

Long waiting time

Reviewed: May 20, 2018

The counter recommended an upgrade to an Alfa Romeo Giulia for an extra €9/day, which was very reasonable, but I declined.

Reviewed: May 15, 2018

When problems arose, they did not seek solutions, regardless of customer acceptance! They advertised Mercedes cars online, but there were never any Mercedes cars, which is somewhat deceptive.

Reviewed: Aug 8, 2017