Easy to operate

Reviewed: Aug 8, 2025

A very satisfying car rental experience. We took the night ferry from Liverpool and arrived in Belfast early in the morning. The earliest pickup time available was 9 AM, but it was raining that day, and we got there at 8 AM, expecting to wait in the rain for an hour. However, a staff member showed up at 8 AM and helped us complete the car pickup procedures ahead of schedule. The car was brand new as well. Excellent service!

Reviewed: May 4, 2025

Great customer service and very responsible. I'm very satisfied.

Reviewed: Aug 31, 2024

Absolutely perfect.

Reviewed: Aug 7, 2024

Overall excellent service got a free upgrade which was really appreciated. Car and service were brilliant, will use again

Reviewed: Aug 17, 2019

Very good car as usual.

Reviewed: Aug 2, 2019

The car is excellent better than I thought.

Reviewed: May 6, 2019

The car battery was not connected correctly, which resulted in a dead car and a lost day waiting on Europcar's repair person. Then we had a flat tyre, which resulted in another lost day because Europcar's staff/systems made a number of errors meaning we had to wait around for 6 hours before the thing was repaired. The car had not been adequately cleaned before i took possession it, and after the smell of the cleaning products had worn off, the car actually stank of cigarette smoke. A promised reimbursement for the lost days has not yet been processed to my account by Europcar either.

Reviewed: Jul 6, 2019

The car was ready upon arrival, efficient and professional service.

Reviewed: Oct 13, 2015