- TERMINAL BUILDING
- +448433093024
Pick-up
Drop-off
11:30 PM
11:30 PM
30Rental Locations
9Airport Locations
James
Nottingham
Average
Beware. Car clearly hadn’t been checked before renting out. AdBlue warning came on after 30 minutes. Despite checking the car back in, and the vehicle having a thorough inspection at that time, and getting a full refund of the deposit, Enterprise proceeded to charge me 2 weeks later for a nail in a tyre. This was clearly a vindictive act just because I complained about the state of the vehicle.
Read More >Reviewed: Nov 16, 2024
James
Nottingham
Good
Car was ok. Staff somehow changed my booking so I got hit with an unexpected charge that I had to spend a few days claiming back after the event.
Read More >Reviewed: Nov 16, 2024
Victor Forster
Nottingham
Excellent
Not bad. Everything is electronic now, and returning the car is simple – you just hand them the keys. They said we'll receive the electronic receipt and deposit refund in two days.
Read More >Reviewed: May 16, 2024
Jason Burne-Jones
Nottingham
Excellent
Very satisfied, great attitude, and they upgraded the car to a very new model.
Read More >Reviewed: Apr 29, 2024
Cherry Zephaniah
Nottingham
Excellent
Ivan Kent
Nottingham
Excellent
Lionel Johnson
Nottingham
Excellent
The service is very considerate and the process is very user-friendly.
Read More >Reviewed: Nov 19, 2022
James
Nottingham
Good
Collection took over 40 minutes, which I wasn't expecting. Includes a DVLA and credit check, again I wasn't expecting as it was a business booking. Car wasn't ready at the time I booked for (had to wait 20 minutes for another car to be cleaned). The car I was given was a Peugeot 2008 with 60k miles and loads of scratches/dents/interior stains, so it had seen better days. Another customer was complaining about their car at the same time, and the counter staff weren't very professional about it, and honestly I didn't have time to complain. Drop off was quick and smooth for me, but overall I wouldn't hire again from Europcar or this venue.
Read More >Reviewed: May 23, 2024
J.Brookes
Nottingham
Excellent
We received a superb upgrade due to a lack of suitable cars being available at the time of collection. It was frustrating to have to wait 3 hours for the car, but needless to say the blow was softened by the amazing car we were then given to have for the week. Definite lack of structure and organisation on scheduled day and time of pick up, I can’t understand how despite having reserved the car weeks in advance we were then unable to collect said car at said time, then left to wait for hours whilst the problem was resolved! What if we had had a flight to catch? Nevertheless, as I said above, the car we were eventually given was classes above the car I had reserved, so I have no real complaint, but I’m aware we weren’t the only ones in the same predicament that day and so there clearly does need to be a change to the way the system operates.
Read More >Reviewed: Aug 10, 2019
Nottingham
Excellent
Customer service was good however they were short staffed and it took a long wait for me to collect the car.
Read More >Reviewed: Aug 7, 2019
O.Hawkswell
Nottingham
Excellent
Car was better than what I booked due to a shortage of cars. Young driver charge for age 25.
Read More >Reviewed: Aug 7, 2019
A.Hall
Nottingham
Excellent
Your customer service was excellent only thing i didnt like was the stupid excess which i had to take out third party cover for. Why dont you offer. This wiuld put me off using again
Read More >Reviewed: Jul 31, 2019
E.Jorda
Nottingham
Excellent
Mucha lentitud a la hora de entregarnos el coche. El hecho de tener que entregar el coche fuera de la hora de recogida en alquileres de corto tiempo es un problema porque entregarlo antes supone un perjuicio para quien lo alquila. Las alternativas no son buenas o costosas. En mi caso no tuve mas remedio que llevar mi coche al aeropuerto pagando el coste de entrega en oficina diferente Pero tengo que decir a su favor que en este momento parece que me han retirado el cargo en la tarjeta.
Read More >Reviewed: Sep 5, 2023
Janet Bob
Nottingham
Excellent
E.Smalley
Nottingham
Excellent
S.Petrie
Nottingham
Excellent
Like: easy to drive, good luggage space, exactly what I expected
Dislike: high beam did not stay on - I had to hold it on flash
one of the ugliest cars on the road, hence the title - warthog - but it performed really well so no complaints
Reviewed: Sep 1, 2018
V.Hague
Nottingham
Excellent
C.Boyd
Nottingham
Excellent
G.Graham
Nottingham
Excellent
J.Warwick
Nottingham
Excellent
Like: Quick, easy and best price I found on the net. All in all great!
Dislike: Location is a bit out of the way
Reviewed: Sep 14, 2018
J.Mukuka
Nottingham
Excellent
Like: The whole process of picking up and dropping off was efficient.
Dislike: none
Reviewed: Aug 28, 2017
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