16 Car Rental Brands in Sapporo, Hokkaido, Japan

Staff were very helpful. They speak English and mandarin also

Reviewed: Jan 5, 2024

Excellent

Reviewed: Nov 27, 2023

easy flexible, staff can speak mandarin

Reviewed: Nov 7, 2023

電話がかかってきておりかえしたらQEEQで借りたむねをつたえたが担当者がわからなかったことがあり不安だったが問題なかった

Reviewed: Aug 21, 2023

Contact with car rental company was excellent with choices of various social networking app like Whatsapp, LINE, etc. Car model was as booked, though it’s one of the older model with no car play or USB charging port. Pick-up and drop-off was a breeze and staffs are very friendly and helpful.

Reviewed: Jul 26, 2023

The people where super efficient and friendly. I will definitely recommend them to others and will use them again

Reviewed: Feb 17, 2020

Atencion excelente y un trato muy bueno y amable

Reviewed: Feb 3, 2020

Car and staff were good and friendly. Good thing i booked and got a 4wd prius as i believe that is super helpful to drive in snow (without ice chain on wheels). Car infotaiment wasnt friendly. Ended up without music most of the time and only occasional radio every now amd then in the city

Reviewed: Nov 22, 2019

No issues at all

Reviewed: Sep 26, 2019

We had a great experience with the vendor and I recommend them.

Reviewed: Sep 26, 2019

Staff was helpful. Didn't take long for the whole pick up process. Free GPS, ETC rental and even a tank of gas! Excellent value for money!

Reviewed: Sep 9, 2019

Speedy collection of car and very polite staff.

Reviewed: Jan 13, 2020

Good service, so convenient!

Reviewed: Jan 9, 2020

清潔な車体。 スタッフの応対が理解できるけど杓子定規なのは気になるところ。

Reviewed: Dec 5, 2019

Counter staff was helpful, however, no sure why i have to wait for 45 min in the airport to be picked up by the shuttle bus service to Times!

Reviewed: Aug 21, 2019

Quick and easy car rental process. Wished that the staff was more aware of my ETC rental. I need to remind the staff that I have booked ETC card else I would have start my road trip without it!

Reviewed: Nov 4, 2019

The service is excellent. Easy location to pick up and return car.

Reviewed: Oct 10, 2019

Smooth shuttle service to pick up location from the airport. Excellent customer service.

Reviewed: Sep 22, 2019

Need to make prior reservation for renting of ETC card (Hokkaido Expressway Pass).

Reviewed: Sep 22, 2019

It is better if there is a new car or not too aged car to be offered, since this time they had reserved a car which is run over 20k km already. But the staff in Japan service is good and polite, just the location of car pick up and drop off in Sapporo seems too far away from Airport.

Reviewed: Jun 27, 2019

Car very old model,

Reviewed: Aug 30, 2019

The service is great, the car is super good, clean.

Reviewed: Aug 27, 2019

I realised the car was quite small and we were having hard time squeezing in our med size luggage bag. I requested to do an upgrade for a bigger car but was told I can't do that as I already paid for the car I chose during my booking. Was a bit upset as there are 4 of us and 2 are seniors. End up we have to force everything into the car. I wish we are allow to do upgrade on the spot. Or at least show us the car first before we pay for the balance as I was told because I make the full payment therefore I was not allow to do any upgrade. Beside that the customer service was good. They are polite and patiently answer all my enquiries eventhou there was a language barrier. They even make the effort to call a translator and explained to me in english. Thumbs up.

Reviewed: Aug 3, 2019

Book Eurocar but the car company operates by Times, good service too

Reviewed: Jul 23, 2019

The car was not good. Dirty. Not cleaned outside for rental. The front window rain blade was too old that the plastic would not effectively wripped off the rain.

Reviewed: Jun 18, 2019

日産Daysでしたが なにもかも順調で良かったです

Reviewed: Jun 23, 2019

Like: Very helpful
Dislike: Confusing about insurance, not sure if they understood l had insurance covering excess

Reviewed: Jul 6, 2018