- SHOP 3/8 FRANKLIN ST,MELBOURNE,VI,3000,AU
- +61396598890
Tue Mar 25
10:00 AM
Wed Mar 26
10:00 AM
Driver's age
Residency
Pick-up
Drop-off
11:30 PM
11:30 PM
35Rental Locations
2Airport Locations
Ogden Gard(i)ner
Melbourne
Very good
Janet Bob
Melbourne
Excellent
The location was very easy to find, right next to the train station. For car pickup, you provide driver information, get the keys, and the car. I bought full insurance, so just say 'no' to any additional requests from the staff.
Read More >Reviewed: Nov 26, 2019
Olivia Jeremiah
Melbourne
Average
When I went to pick up the car, even though I arrived two hours late, the car was prepaid, so I had the right to use it. However, the staff told me the car had been rented out to someone else and I had to book a more expensive SUV instead. Being unfamiliar with the area and the language, I had no choice but to book the SUV. A local friend who came with me to pick up the car told me that online car rentals are not cost-effective. However, the SUV was quite good, only 10,000 kilometers driven. Returning the car was also very convenient.
Read More >Reviewed: Jul 13, 2019
Bevis Motley
Melbourne
Poor
There was a scratch incident during the car rental in Australia. Since I didn't buy insurance, compensating for the damage was not an issue, but the charges were not transparent. Due to having my credit card information, they directly deducted an amount of over 4000 RMB and another fee of about 100 RMB. The 4000 RMB is likely for repair costs. I'm not questioning whether a small scratch should cost that much, but rather why they didn't provide a detailed breakdown and just charged a lump sum. Communication with the rental platform was frustrating, always responding with: 'It's their decision, we are not sure, and there's nothing we can do.' The car rental process was satisfactory, but the post-accident handling was extremely disappointing.
Read More >Reviewed: May 7, 2019
M.Almehdar
South Melbourne
Excellent
I paid extra to get an instant confirmation, however, when I went to the car rental location they didn’t have my booking, which cost me more time to pick up a baby booster from another location.
Read More >Reviewed: Jul 24, 2019
Betty Roosevelt
Melbourne
Poor
O.Amin
South Melbourne
Excellent
S.Chandra
South Melbourne
Excellent
Book on Yaris or similar but got a better option (Suzuki Swift), service is excellent and hand over process took minimum effort.
Read More >Reviewed: May 18, 2019
S.Rath
South Melbourne
Average
Atlas still havent refunded my security deposit though its over a month.. I rented the car on 9th March and its 17th April, there is no sign of refund. Every time I call them, they say its in process.
Read More >Reviewed: Apr 17, 2019
A.WONG
South Melbourne
Excellent
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