6 Car Rental Brands in Swansea, Wales, United Kingdom

Car was new and very clean, staff were pleasant and explained everything clearly. Drop off was quick.

Reviewed: Aug 9, 2019

As my reservation was for small SUV, when I arrived at Avis dest the reception guy tell me that there were no Small SUV cars in there branch so they going to give me a similar car. Anyway, they have provided me with a Peugeot 308. I thought it is not falling into the Small SUV category and I spent about 5 min arguing with them with no progress in it. Since, I was in hurry, I stopped arguing with them and took the car, which fortunately was enough for our luggage, and hit the road. I have rechecked your website to see weather I was correct when I thought the car was not falling into the same car I was reserved in the first place and I concluded to the fact that the car provided by Avis is to consider as Compact which means not upper level than the small SUV. I don't know why they down graded my car but that is to you know. I look forward to hearing from you.

Reviewed: May 28, 2019