8 Car Rental Brands in York, England, United Kingdom

Good

Reviewed: Aug 19, 2020

Long wait time for car pickup

Reviewed: Aug 19, 2020

Few people, the staff were very patient and did not try to sell us anything. They provided a detailed explanation and demonstration of the vehicle.

Reviewed: Sep 26, 2019

Hertz was great once I discovered that that was what I was looking for.

Reviewed: Aug 9, 2019

Everything was fine with my experience.

Reviewed: Jun 4, 2019

Hope for clear pricing. Knowing that Hertz is expensive is acceptable if the order shows the high price. Don't charge three times the order price when picking up the car at the store!!!

Reviewed: Aug 12, 2017

We booked a car for 7 people, but when we arrived, they told us the car was broken and couldn't be given to us. They offered a refund and suggested we rent from another company, but they wouldn't cover our taxi fare. We said it wasn't our fault, and they immediately got rude, saying they could only refund us. How are we supposed to cancel all our plans? Then they offered two small cars but said we had to wait an hour for them to be delivered. It took several hours before we finally got a car. What a terrible company.

Reviewed: May 8, 2018

Fast processing, free upgrade

Reviewed: Apr 17, 2017

British people are generally very contract-oriented. It's hard to make changes to your order at the last minute, so you have to compromise. What you book initially is what you get! They often try to overcharge or sell you something extra, but if you stick to your original order, they have nothing to say.

Reviewed: Sep 14, 2016

The front desk staff were quite professional and offered various solutions. However, the company should reflect on why they couldn't provide the confirmed vehicle. I seriously doubt Zuzuche’s control over the car rental companies.

Reviewed: Aug 28, 2016

All aspects are good

Reviewed: Aug 28, 2014