Return check in involved waiting in cold car park while very pleasant man went through his job, but was that necessary that I had to be there? On other hires I just dump the keys, or else someone is checking the car as soon as I pull up and start offloading the bags.
it is off site to the usual rental area but they are great and send a shuttle to collect you and drop you off at the airport. otherwise easy to deal with
About QEEQ:8.0/10
good to deal with - only issue is clarity in booking. please make it clear what insurance is required so that it can clearly be purchased with the booking. please also include the tolls option so people are aware
Airport desk was a little understaffed on pickup. Upgrade to SUV verry much appreciated!
Booster seats were not so clean and material a bit frayed etc.
The car I booked was unavailable, and they tried to sell me a huge, 3-seater Transporter vehicle used for moving goods/homes. Completely unsuitable for a 1000km family trip. After 2 hours, we got a different car.
SNAP were great. We phoned them from the airport and they were there within minutes to pick us up and take us to collect our vehicle. Staff were very friendly and the service was fast.
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Cheah Fen
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