QEEQ CAR RENTAL REVIEWS

Helpful staff. We returned our car at 0730 and the staff were there to receive us, unlike some of the other Rental Companies.

Se debe hacer una inspección detallada de la recogida debido algunos golpes en la carrocería

Excelente

We arrived earlier (11pm), reservation was for next day 8am… Service desk agent told us, that there are no cars available but they‘ll come during the night… Next day: No cars available again! We where lucka that another customer returnet his car early… Very unhappy situation, feel sorry for the 2nd agenr there trying to fix the issue…

the car could barely go to 40 km/h in the mountains. Otherwise it fit our purpose. We couldn't reach budget but somebody was able to go at the counter to change the dates and they did.

Good

Good

I was disappointed that the car didn’t have a rear camera so it was difficult on the reverse, Also the CarPlay didn’t work.

Very good

I loved the car I was able to use. It was a Volkswagon Tiguan. I have always owned Volkswagons because they drive very well, hug the road and have great ergonomic features! My experience was an absolute delight.

The price did not drop but I was pleased that I found a car to rent as there is a shortage of rentals this year on PEI.

Az autó jó állapotvan volt, kivéve az ablaktörlő lapátokat. Szeles időben, a tengerparton kellett volna használni, de annyira csíkozott, hogy csak benzinkutaknál tudtam takarítani a szélvédőt.

Carwiz were great, the staff were professional, informative and friendly. The car was excellent; clean, modern and reliable.

The booking platform worked excellently overall. My only issue was a lack of smoothness inputting travel into foreign countries, but this was a minor issue as I sorted it out with the hire company on pickup.

The pickup point n Bologna airport was difficult to locate. The staff at the pickup desk disputed that my booking included the one-way fee even though the contract clearly stated it did. They tried to charge me an additional one-way fee. This held up the booking by 30 mins.

Car was a little dirty with food from previous renter, but very happy with the upgrade suggestion and service provided

Nos cobraron un suplemento porque según ellos el lugar de alquiler estaba cerrado cuando se podrujo un pequeño retraso en el vuelo. Por otro lado, tuvimos que pagar un seguro extra para tener el coche 100% asegurado habiendolo pagando con queeq.com

Car was brand new!

Very nice platform and definitely recommended

Your web-site says 9.00a.m. opening when in fact it was 9.30a.m.!? Also a bit expensive compared to other rental locations.

They try to sell additional insurance and get attitude when you refuse. I purchased additional though my insurance company and they try to instil fear into you if you don’t but there’s.

Quick and easy

Hertz were fine. Managed to get the car a day early for just an extra $44 so that was handy!

They were brilliant. QEEQ send you everything you need and there were no issues at all. 10/10.

Pick up was smooth and drop off easy.

Have used Qeeq before. Booking process smooth.

Unfortunately the car developed a substantial oil leak which meant that we had to visit a Hertz garage 3 times during the rental period before having to then drive to the international airport in Orlando to swap the car for a different one. It was all a bit stressful having dumped about 3 litres of oil on our drive and we lost a day of the holiday at least trying to sort it all out. Customer service at the airport Hertz desk was excellent and we were able to exchange the faulty car for a better model of vehicle.

All good. Was able to swap the drop off location free of charge which I was told by Hertz was unusual. Hertz were impressed by the level of service provided by QEEQ voucher.

our car hire was problem free. Easy to pick up and drop off. we didn't exactly like the features of the car (ie. automatic driver assists often braked the car when it shouldn't have) but that wasn't the fault of Hertz. However, it wasn't the car choice we had chosen, but it still didn't ruin our holiday

very easy to book online

We waited for 90 minutes in the queue at Dollar, clearly there was not enough counter staff on that day. When we finally got to the front, we were told that our vehicle class would not be available for another 45 minutes which was extremely disappointing after the 90 minute wait. The only option to speed this up was to pay $13 / day more to move up a class. We expressed extreme dissatisfaction with this, and explained that the upgrade should have been free if our vehicle wasn't available. The lady behind the counter insisted that a paid upgrade was the best that we could do. We felt like this was up-selling. We were also felt like the automatic toll road payment was upsold to us. She explained 'its difficult for foreigners to pay', which we feel is nonsense. As we were out of the city the whole time it was probably unnecessary for us to have it, but we did, and we upgraded our car as we had been waiting so long that we had had enough. When we got to the garage there seemed to be one of our original classes of vehicle parked there. Dreadful customer service, dreadful wait. I will now avoid Dollar like the plague

No comment really, maybe stop using Dollar as they are awful