“Would book through qeeq again but probably avoid goldcar”
About GOLDCAR:7.0/10
Quite pushy with the sell up insurance and clearly weren't happy with me refusing it. I had to point out quite a few damages that weren't on the original damage report. Two days after dropping the car back off they rang me to ask why I hadn't dropped it off yet, I told them when/where I dropped it off, they have emailed me with the end of hire report so guessing it was just an error but they haven't rang back to explain or apologise.
The lady at the counter was high pressure in selling me extra insurance and also prepay a tank of gasoline. Didn’t want either and she almost insisted I get it. Other than that she was efficient.
When returning the vehicle at about 9am on a Saturday morning there was no Budget staff at all. I parked the car and left the keys in the returns box and to date (2 clear days later) I have had no acknowledgement that the car was returned and that it was in a satisfactory condition.
We still have a problem with Europcar. After returning the car, they claim that they noticed a dent in the car. This was not the case. We returned the car without additional dents. The car had several dents when we received it.
“Not my worst hiring experience but not my best either.”
About Hertz:9.0/10
Hertz always try to upsell and tried to get us to buy an upgrade and when we refused told us we would have to have a free upgrade as they didn’t have any of our cars in.
About QEEQ:10.0/10
Was really worried initially about booking with you as the name QUEEQ was not known to me and I did feel I might be getting scammed. I actually nearly stopped h to e booking but did some background checks and continued.
No respetaron mi reserva diciendo que no manejaban el tipo de vehículo que yo reserve. Que eran gamas inferiores que no manejaban. Me cobraron de más por supuestamente darme un mejor vehículo.
About QEEQ:10.0/10
No tenía como llamar para solicitar la devolución del dinero.
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