QEEQ CAR RENTAL REVIEWS

Al momento de recoger el auto, nos entregaron un auto con la guantera rota. Lo hicimos saber al encargado y quisimos cambiarlo y nos dijeron que no tenían más autos disponibles y no era posible un upgrade. Accedimos forzados a tomar ese auto dañado pues no había opción. Solo apuntaron en nuestro contrato el daño en la guantera rota en el vehículo. Tres horas después se le cayó la defensa delantera al auto. Nos sentimos engañados con el auto que nos entregaron. Tuvimos que dirigirnos a otro concesionario dollar en otra ciudad con la consiguiente pérdida de tiempo para que nos cambiaran el auto. Mala experiencia y mal sabor de boca en la concesionaria del aeropuerto George Bush. El auto sustituto o de reposición que nos entregaron, estaba en muy buen estado y la atención del personal de mostrador fue bastante buena.

Todo bien con QEEQ. Lo recomendamos.

Car exceed my expectations I did wait a lil long to get the car but it wasn't bad. The staff was great and very helpful. I will most definitely use Europcar again and most definitely recommend it to friends and family. Better instructions on where exactly to return the car. Perhaps a map outlining/highlighting the exact path to follow and locations to drop off the car.

Personal muy amable y cortes.

For a nominal fee we upgraded and the car was very nice

QEEQ was pretty good. I do have an insurance claim to make and I’m not sure what to do

I have hired many cars in multiple locations. I can honestly say Leasys was the best experience from beginning to end. The staff were so helpful and a breath of fresh air. They were kind and patient with elderly clients who were having difficulty with an automatic car. I had to call twice during my hire and was assisted promptly and once again with a caring manner. All the staff spoke fluent English and this was a real help to me with my pigeon Spanish. I will definitely be using Leasys again and will be recommending it to my family and friends. Well done Alacante Leasys - you were an absolute pleasure and a real credit to your company. Full marks in all areas.

El auto estaba operativo 100%, pero no estaba completamente limpio. Muy accesible el lugar de recojo y entrega.

Me parece muy mal que no incluyan tarifas escondidas como el seguro todo riesgo que al final incrementó la tarifa a más que la misma página de las mismas renting.

I booked something like Seat Ibiza and got Citroen C3 Aircross. Huge difference. Instead of small and easy to handle car I got bulky behemoth.

Would be great to have photos of real cars they have. It's always amaze me how far different could be picture car from real one.

Pick up location not clear - long wait for pick up. The rental person I spoke to was excellent - very nice, there was an older gentleman who was speaking to another client - mainly confusing them

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I have always been very happy with European rental and they accept my letter from my bank stating that my insurance is covered with them where other car rental companies will not accept that

Extra charge for not having a credit card, when travelling all my holiday money is transfered onto a mastercard travel card. €197 extra to pay.

The lady at the desk wouldn't accept my credit card, as the limit wasn't quite big enough. Also wouldn't accept any of the remaining 3 debit cards we brought with us. This meant we had to spend a considerable amount more on the full insurance, which we didn't want. Not being warned of needing a huge credit limit on your credit card meant we had to pay twice as much. There were also no details of the drop-off location and we had to frantically search for the correct phone number so we didn't miss our flight, which added to the stress.

Spoke to someone online about adding a baby seat to the booking. That was fine, but Thrifty didn't even have it in their system at their end, so we had to add it on there anyway. The drop-off details were incorrect and we almost missed our flight.

Great company , Quick and excellent service.

Quite aggressive up selling from the original counter clerk and then there was the disastrous tyre situation on the original car. We will not rent from that location again.

Perfecto

Al enredada, pero se logra llegar al objetivo.

Fue súper fácil la recogida del vehículo mostrando mi reserva.

La mejor tarifa con seguro básico del vehículo.

Yes

Great experience with Europcar! Had e new car with modern features. Thank you.

Staff at pick up were unfriendly and was sniffing and sick. Toll option only available of $18 a day. You can't register the car for tolls 24hoirs before you use a toll so there is an automatic admin free of $35. I won't use them again or hertz. Staff at drop off was unfriendly and told me not to worry about using the check in app

Very good.