Process very smooth and fast especially drop off but need to spend more time to explain with more clarity charges and payments taken not clearly explained to me. CS not very accommodating if you dont book directly with company,wanted to extend my rental period but within 24 hour period but wouldnt do it and would charge a penalty and another full days charge.
Took payment for toll and fuel deposit immediately when could have taken a pre authorisation as with the insurance.
About QEEQ:9.0/10
Everything excellent all questions answered early and concisely will continue using platform but will think twice about hiring from Centauro.
Great car company. Made the whole thing easy. Interior of the car was a little dirty but the outside was spotless (easy to see if there is any damage, which there wasn’t). Friendly staff. Highly recommend
Car was a Hertz car, was a new RAV4 Hybrid so was better than I was expecting. Staff were friendly but had to be bused to the city location to pick up, although we could return at the airport directly
Been waiting for a copy of the rental agreement for over 2 weeks
This is the second time we have rented through Surprice Rent A Car and we really like their friendly staff and ease of pick up and drop off. It's very stress free. We will use them again.
About QEEQ:10.0/10
Great booking platform always finds us good deals.
“demasiado tiempo de espera para que me atendieran en mostrador PESIMO SERVICIO”
About Dollar:8.0/10
el coche bien, pero tarde 2:30 hrs de espera para que me tocara llegar al mostrador, (habían literal mas de 100 personas delante de mi en la fila) y el proceso una vez que llegue a mostrador fue fluido y muy rápido pero no puede ser que solo tengan dos personas para atender tanto flujo de pasajeros.
Sugerencia si es posible reducir el tiempo de espera para reclamar el auto sería ideal . Gracias
About QEEQ:10.0/10
Me gustaría como estrategia nos pudieran enviar promociones o descuentos a futuro o bonos como “ gancho” para volver a rentar el auto en la misma empresa
Para mí era un carro suficiente en un carro pequeño iba a ser una asuntos personales de tres días sin embargo considero extremadamente costoso por el servicio recibido sin embargo no tenía opción y es por ello que opté por rentar el carro con ustedes
Recommended. No surprise fees or hard sells—BE SURE TO READ THEIR RULES. Kind employees. If you don’t bring a copy of your coverage for the car itself and for liability don’t blame them for you not reading. You’ll also slow the line for everyone else.
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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