QEEQ CAR RENTAL REVIEWS

Staff just handed the keys to me after signing the documents. No one escorted to the vehicle to inspect vehicle with me. Vehicles interior was not fully clean some garbage was left in between the seats and the car just should have been cleaned proper before next driver. Upon return of the car handed keys back to counter staff and was questioned about the end mileage of the car, wasn’t aware that was required from the driver.

They tried pushing insurance, despite having my own insurance declaration page. Car smelled like heavy cigeratte. Car was dirty inside and outside.

No issues

Al llegar a mostrador, el personal no tenía idea de mi reserva, tuvo que hacer varias llamadas para confirmar y tuvimos que esperar aproximadamente 30 minutos, en lo que llevaron el auto desde otra oficina.

Excelente precio y facilidad.

Staff was going thru a new credit card system, so it took a little longer to process everything. Staff was nice and polite.

All good. No issues.

Car had 59,000km and showed its wear. It didn't look great, but ran just fine and was economical on fuel. Staff was helpful and marked all scrapes and dents on the outgoing and incoming car condition sheets. Very good experience.

Easyrentcars was seamless for this rental.

The car was much bigger than the one we selected which was fine except for the gas usage. They charged a $1000 deposit even though we purchased coverage through EasyRentCars and had my own auto insurance. They also did not give me a receipt at drop off and then charged me an additional $120 without contacting me or giving me a reason for the additional charges. I would definitely avoid one switch for future rentals.

Excelente auto, otorga seguridad en todo el viaje. Muu buen servicio

Great and very helpful staff. For any request there was someone very helpful at the end of the phone

No concerns.

Staff at pick-up and return is very helpful. But beware not to pick up between 12.00-14.00. It's their lunch time no one open the door for us. Or maybe it's not a big city so no one operate during lunch time

Booking platform is good but recommend to show why we cannot book on Sunday. This is not first time I travel by rent a car but it's first time I found that they not open on Sunday. So thinking about who rent on Sunday!

1. From the easyrentcars my request about 2 child seat was confirmed, but in the place no. It's good because we saved money for it, but it's not normal. 2. The deposit was taken doesn't matter that we paid full insurance

The same cost for full insurance as in rental? Why not cheaper?

We were offered a nice upgrade in Denver. The counter person was very sweet and attentive.

La atención del mostrador pésima Poco amable ,no se molestó de explicar lo necesario. La clasificó con 1 a Maribel Nos hizo pasar a lavar el auto porque cobran 30.000 por limpiarlo creo que el lavado debe estar en el precio

Bien

We ended up needing to take an Uber to their offsite location because the shuttle didn't arrive after waiting 45 minutes.

Visited Malaga before collecting car but was unable to find a way back to the rental car desk in the terminal. All the signs lead you to the garage but was able to use the voucher to pick up the car at the Interrent office in the garage.

Price dropped shortly after booking so should be getting a partial refund soon.

The service staff was very friendly and helpful. However the car was in a terrible condition. More than 150.000 km, old and we also had to inflate the tires before returning.

I always trust easyrentcars for renting a car anywhere in the world...!

Really pushed to buy their insurance, I was told that the Axa policy excess was only €800 and that the excess on the car was €2100. They did pre-auth my card for that amount. I believe that the girl was knowing quoting the wrong figures from the policies. These people need to be stopped.

Awesome care, we really enjoined

英語ができない私たちでしたが日本語の話せるスタッフさんと会話して問題は解決しました。

また利用したいと思いました！

Easy to find the counter at the YVR Airport. Pickup car easy and car conditions are good. Return car also easy and fast.

Easy to choose car and booking.

The car was not the one we requested (Alfa Romeo) but I understood we would be given that or an equivalent car. The car we got was excellent.

Price drop didn't work it's magic but i was satisfied with the deal i got.