the staff at the drop off point was not helpful in any way. Instead of talking to me in English, he spoke Italian with the people around him. He later refused to share any documents he might need. I tried to convince him to help me for about an hour. I will never choose this company again in Italy.
I had booked this reservation a while back and the office had changed with hours. We weren’t notified and about had a heart attack when our flight landed and when we called to be picked up, they stated it was closed. Luckily, they had our car at the Easy Car Rental next door.
The car also didn’t have working air con. But of a bummer!
Really helpful and honest lady. No additional charges. Free coupon. Even advise on where to park n also where theres toll. U can even buy touchngo card from them. So convenient. Would rent again from them when im there. Thanks
“all good, prefer on airport but this off airport worked extremely well”
About BARGAIN:9.7/10
Insurance too expensive at $17 per day, went online and $6.50 per day for $4000. X/C $300, if I had an accident would have to fight insurance company whether yours or mine online so may as well save some policy $$.
This rental company is a nightmare. Took them more than an hour to pick us up. Dropping off was even worse. Service staff was incompetent and completely overwhelmed.
Counter staff could not speak English and was inpatient. Another staff who showed us the car used an audio for translation, that was helpful.
Note the GPS was only partially English. Strongly recommend non-Japanese drivers to have a backup gps.
We were a given sienna.
There is an awful lot of extra areas for making more money from cleanliness of car on return, extautionate rate if you get a ticket. Thankfully I did not have any issues on return.
One really nice counter staff saved the day, whilst the manager was pretty poor on customer relations.
“Did what it needs to do for my family's vacation.”
About Chic Car Rent:6.3/10
The chic car counter is inside the domestic airport which is not clearly stated during booking (only stated "in terminal", and i had to ask around before I'm directed to domestic. However, I'm not allowed in to the airport. Seek assistance from security to call the service staff who came out to finish the documentation process. The finding and waiting took a bit of time. Overall a high average experience, although the tyres seems under performing.
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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