QEEQ CAR RENTAL REVIEWS

Easy finding location, good customer services. Only had minor radar cruise control issue, but not impacted driving. Overall, very good.

Easy use. Love it.

Brill

Ace

Fantastic as isual

Great new addition to online car rental

Super experience!

Easy Peasy process

Great service - quick and easy

Fantastic new service

The customer service person explains well at the counter when we collect the car. And the car is in good condition.

It should be more clear on the terms and condition that customers should follow. When we collect the car, just realised that there was another 50dollar imposed because we drop off at a different point and the website didnt state it when we pre booking.

借りるとき、返すときも手続きが簡単に出来てよかった。

質問にメールや電話で答えてくれた。メールは英語で難しいが確認のため電話もくれました。

The team were fantastic and friendly, prompt and responsive. Paper work and official things upon pick up were less than 10 minutes and they picked us up and dropped as back at the airport for vehicle pickup and return. Thank you so much Great Rentals for a fantastic experience at the cheapest rate on the market. Your vehicle had less than 2000km on it and was in immaculate condition. What great service!!!!! 10/10. Thanks again, Ryan

East booking process and clear instructions and paper work. A great online service. Thank you Ryan

Been 1 month and still waiting for deposits to be returned. Been on website and says don’t chase us up for deposit returns. If you send an email it says manager will reply with 14 days. What sort of service is this it’s 2019 not 1944

Budget had the most transparent pickup process I have had in Costa Rica. Every other company I have used adds on extra insurance they say is required. The car was not ready when we went to pick up so they even delivered it to our house. Great experience.

Avis has one of the highest "required" insurance prices I have seen compared to other companies operating in Costa Rica.

GPS in vehicle has English setting but most menus are still Japanese. Could not use it even after attendant tried to show me how to use. Had to fill up the tank at their specified gas station and the only information given on it is a map code. It would be better to give more information so I could use Google Maps instead of being forced to use car's GPS.

Should not be charged for excess kilometres inside Canada when the booking clearly says unlimited kilometres.

Great, worked like a charm.

Customer service from pick up to drop off was fantastic.

Car exceeded expectations and staff was helpful, however internet was extremely slow delaying payment of security deposits

Good jobs

A big queue and a long wait at collection was the only issue. Staff seemed very slow serving each customer. It seems more advanced preparation could be done as all bookings are done in advance, so why so much paperwork is filled in on the day, I have no idea!

Due to our huge luggage,we had to change into a bigger one to accomodate 4 of us.

At the end, there was additional fee included in the receipt.

Be sure that you get the car from the same price group, as they don't inform you on that upfront.

Easiest way of car rental process ever!