QEEQ CAR RENTAL REVIEWS

Smooth pick up and drop off. Friendly staff - tried to upsell insurance as expected. Car was in quite poor condition exteriorly - lots of scratches and several chips on the windscreen which we did raise there and then and staff assured us this was all noted and would be accounted for at the end. They take pictures and email them to you to confirm appearance of vehicle at collection, we were quite alarmed when we got these through to our email several hours later as they in no way represented the extent of the scratches and chips present (thankfully we took our own extensive pictures). We called the company who were quite reassuring about the situation. At drop off we were whisked away almost instantly at Wellington Airport - very efficient. They did release all of our deposit so seems they are perhaps more laid back than other rental companies we've dealt with in the past! The extra insurance would have been around 90 NZD so perhaps we could have saved ourselves the anxiety of wondering if our 2000 dollars was safe by paying that.

they charged me for several extra packages that I didn't request or sign for, and when I escalated after car return, they started returning piece by piece those extra fees

Delighted with everything. I would definitely use Green Motion Liverpool again. Fantastic all round and nothing not to like.

Staff were very pleasant efficient and helpful

The only thing "wrong" with the car is every time we turned on the air conditioner there was a musty smell. It quickly went away - not sure if this is a Florida thing. Other than that - perfect!!!!!

I will be using Easyrentcars from now on. I was a bit skeptical at first because I had not heard of them. There were absolutely no issues whatsoever - AND they had the lowest prices! Now that I am back home I am going to upload my receipt and save an additional $6.00. (Hey every bit helps!) I will refer all my friends to easyrentcars.

No complaints

Good

Hacen lo posible para venderte seguros adicionales, te meten miedo sobre costos adicionales.

Me gusto la claridad q indican de no tomar seguros adicionales. Había rentado otro con una empresa horrible y termine pagando el doble

スムースに対応して頂き空港への送迎も助かりました。文句なしでした。

スムースに対応して頂き文句なしでした。ただ書類が英文でちょっと分かりにくかったです。

Very straightforward and helpful friendly staff.

Easy and as everything as expected. very helpful advice on what insurances to take and which not to upon pick up.

They will hard sale for their own insurance.

Very good responding.

Nice staff and easy explanation

Car returned and the lady was totally trusting I myself for fuel ⛽️ fill and car expectations

Overall the car was good for what we wanted. We thought we were getting a Hyundai Accent but instead were given a Kia Rio which was still ok for us as we didn’t have a lot of luggage. The time spent picking up and dropping off wasn’t too bad and the staff members we dealt with were friendly and helpful. Luckily for us we didn’t have any issues with the car including accidents so we can only comment on the service we received which was very good overall.

Easy to book and very affordable

Line was long for pickup, but well worth the wait

Always works great, and the price was fantastic

Excelente

Muy bien

After we got rear-ended by another car and had to go back to the rental company again, there was zero to none sympathy for us from the first lady who helped us, which we thought was really weird. The next lady who helped us with additional paperwork was a bit more friendly luckily.

We originally booked a different van and had to upgrade for an additional 400 euro. Pictures of vehicles online are very misleading and we were extremely disappointed with this.

We originally booked a different van and had to upgrade for an additional 400 euro. Pictures of vehicles online are very misleading and we were extremely disappointed with this.

The guys at the counter were helpful in guiding us from the KLIA arrival hall to Block D as it was a bit of a walk and not really straightforward. The pick-up process was smooth, so was the drop-off. Never had any issues during the duration of the rental.

Booking via Easyrentcars.com was smooth. The customer service was quick to respond but were not able to answer questions immediately. They had some of the best deals wrt car rental. Will book through their platform again

perfect

great service

As a whole the experience wasn't bad, especially as the car was concerned, but the customer service for me was a total disaster. First, I was charged a second time for a 100% prepaid booking. I had to show them this on return, so they started doing something to correct it - and I'm still not sure whether they did it so that I didn't pay anything additionally. Second, nobody warned me that the moment I get out of the rental location, I will get into a city tunnel that is actually a toll zone. And the toll charges by Budget are anything but budget - it's a complete rip-off. I was charges over $22 for one single toll charge (and my friends living there told me they are paying somewhere between $1 and $2 for the same thing. Other than that - no problems, great car, well, nobody cares about marks and scratches in the USA, they don't even bother marking them on the protocol or checking for them on return, but I am already getting used to this.

Very Good customer service

Very good customer service