“Excellent service from the app operator and the hire rental firm”
About SURPRICE RENT A CAR:9.0/10
When I picked up the vehicle I was surprised they had given me the car I wanted. Other operators have me a like for like. The service was brilliant and the professionalism of the people there was very high. I would definitely hire from this company again 100/100
About QEEQ:10.0/10
Very good and efficient service with a choice of providers who have every hire company in their app. Would highly recommend this company
Le véhicile que j'avais réservé n'était pas dispo, mais il m'en ont attribué un autre de la même gamme. Pas de problème pour la prise en charge de la voiture
About QEEQ:10.0/10
Site très fiable et tarifs compétitifs, pas de mauvaises surprise
Was really disappointed in the car we were given. I paid for a Ford Fiesta, which would have been big enough for our luggage, and got a Lancia Ypsilon.
About QEEQ:9.0/10
It was great that my rental car was rebooked for a lower price, but not at the expense of having the size car I booked.
Pickup counter was crowded. They said the car I had booked is not avialable and were trying to push an EV car which I didn't want. Finally after 15 minutes of haggle they gave me the car that I had booked.
We did not yet receive a confirmation of drop-off since we had to drop off the vehicle before business hours by dropping the car key in a lock box.
Customer service at pickup was fantastic !
The staff is kind with good communication. They gave us a car with the tank empty, but we insisted that the booking was with the tank full. Finally, they accepted and filled the tank.
Counter staff was very helpful and friendly. The location is a bit remote so plan your journey in advance of going for the pickup. The location is attached to a a Toyota / Kia showroom. Pickup Process was smooth and so was drop off.
“Cars were decent but the pressure for insurance upsell at the pickup counter feels very unnecessary.”
About KLASS WAGEN:9.0/10
Decent car, though fair warning there is significant upswell of insurance at the counter. Guy at the counter straight on lied to my face about many things, such as their cars not having a spare wheel even though it was present when I checked later. Their charges for even minor dents and damages is significant plus they keep adding on extra admin fees if you don’t buy their insurance. I ended up buying the extra insurance though they didn’t seem it make it a choice available to customer.
About QEEQ:10.0/10
QEEQ is a great platform to book car rentals. Having the diamond membership opens up a lot of discounts which you can’t get outside.
The staff at pick was extremely nice, we had 4 large luggage, so we booked VW - Tiguan which showed around 600 lit boot space, but as a similar car was promised, they gave us AUDI Q3, which had a slightly smaller boot space, but the person tried to arrange for another car, but as it could have taken time, he helped us with storing the luggage in the same car. It could show how much effort and pain he was willing to take to make our experience seamless. I am really grateful to him, this trip could never have been possible without that gentleman's held. Thanks to him, Europcar and Qeeq.
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
İbrahim Alper KARA
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