Was warned to be very careful and read terms, surcharges at every wrong move. I followed their rules and all was ok. Phew! Leave enough time at drop off for checkover/handover, just dropping keys off and running to catch flight could be costly.
Need to be better with customer care. Didn't tell us where to drop it off too. Covered in scratches and only showed us two on the paper work. Had to call them out to re inspect the car ana show them all the damage
Then took money out of our account without permission and no reasoning
I did not receive an Email with Final bill...
The return at CDG Paris airport terminal parking was difficult to find where was the allocate space for Eurocar to drop the car
The Trunk of the car could not easily fit 2 large 28L standard suitcase.
There was a scratch on the front of the car and it all felt a bit cavalier- I was asked to mark it on my sheet but they didn't mark it on their sheet. The man picking up the car next to mine suggested I take a photo of the damage.
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