QEEQ CAR RENTAL REVIEWS

Everything went well

QEEQ customer service was excellent

ThaiRentACar does not recognized the fact that we have included full insurance in our booking and insist to collect an amount as deposit to cover damage claims if any. This can be inconvenient.

only issue is that the car pickup location is a 5min drive away from OOL. They do provide shuttle service. But my return flight was at 8am, so had to take an Uber back to OOL as they only open at 7am. Overall car had no issue that’s the most impt.

Price drop protector did its magic, so book early with confidence! I saved $100

Excellent service decent car

Getting easier to find cheaper cars elsewhere

Car type I booed was not available at the time of pick up, after 2 hours waiting they just gave me another car (smaller) I had to go 2 times to another airport to try to change it for the car type I selected originally. A lot of time waste on this. Finally at the 3rd day I could get the final car correctly.

The vehicle had a number of dents and scratches identified at time of pick up (photographed and registered on form). The counter staff were very organised, good humoured and helpful throughout the process which I appreciated.

The car was very old with a very high mileage. The seats were worn as was the steering wheel

Bit disappointed with car as was expecting something bigger, but served the purpose

Car was disgusting not clean and damaged everywhere.

The car was a little tired, and had no air-conditioning.

Price drop protector saved us a few ££ which was very handy!

It would have been helpful to have a number to call and order a shuttle to LAX. I assumed the airport shuttle would take me there only to realize it's about 15 mins walking with my luggage.

Simple to rent. Took a higher deposit because it was not through Dollar direct, which was a little disappointing. Car was in great condition. To find the Dollar desk was easy. Car just outside in Mall carpark. But returning was difficult to find as the Mall has two parts and a mezzanine!

Easy and straight forward as always. good deal.

Our flight landed very early which meant we were at the counter at 9:45am for a 10:30 booking. The staff were unable to access the booking until 10:30 which meant a 45 minute wait. Not great when you have been traveling since 4am! Other than that it was a very smooth experience and we will definitely use Dollar again.

Ok, the app is good but I inadvertently signed up for the Diamond package and couldn’t find a way of cancelling!

Very good but a bit pushy on selling insurance, and I’m worried about getting the deposit back

Very satisfied got me the same car but cheeper

Muy bien

Muy bien

There is not a scratch and dent check before departure. Told to take a photo, with date stamp. On return, they don’t open early, had to wait for agent, to confirm scratch, dent was present before rental.

Got an upgraded car. Low mileage and very clean. No issues with staff customer service. My best us rental experience up to now

The only thing lacking was a GPS.

Staff at the pick up and drop off were all exceptionally friendly. They recommended places to visit and seemed genuinely interested in our holiday and in what they were doing. The details for the pick up could be clearer. We were advised to look for the desk inside the terminal whereas we needed to go to the building 200 metres up the road. A small point and the only way that their service could be improved

All were within expectations. Pickup was a fairly quick process and hassle free

Price drop protector is a blissed and I saved nearby 100 bucks on the booking. Will look forward for my next booking with qeeq