The car I received was two months old and was in its great condition.
The only setback is the car being under power but that is not the primary concern.
The service crews were excellent and they are following throught our journey to ensure we are safe and sounded.
About QEEQ:10.0/10
The booking process is great and perhaps with some sweeteners added in would be an excellent for a returning client like me.
Everything was great until I handed over the keys to our price. Then I asked how I was getting to the airport. I was told to find my own way !! No help or assistance given. I had to find my own way to the airport. This is a break in the contract that I purchased !!
Car was not as ordered, they said they do not have that model any more.
Staff "Stephanie' at hertz pick up location very rude and unhelpful as we tried to ge a car that looked half decent.
Returned early and no refund
Returned on Wednesday at 10.00 am when had booked from Sunday through to Saturday
About QEEQ:8.0/10
Booking platform good, but not up to date as vechicle order is not available any more.
You can never get the car you booked . There are always another kind of car instead of the car you booked on the web. But you can’t complain as they mentioned they car provide similar cars
The booking was really good. A larger car will be better but it was still a good car for a medium SUV.
It will be appreciated to confirm to the guest the car seat instead of saying that budget can’t confirm the availability.
Thanks
Horsepower Car Rental is a very small company. The Toyota had 68000+ miles on it. There were very vary many small dents and scratches on the vehicle. Take pictures and video of the car and spare tire, always. The car had a toll transponder in it. I was never told until I picked up the car that I would have to pay $7.95/day for this service. This option was not by choice; it was required. I have ALWAYS paid Florida tolls as I go. Not a choice with Horsepower. It is MANDATORY! I will NEVER rent a vehicle from Horsepower again and I do NOT recommend them.
About QEEQ:9.0/10
Qeeq.com was fine booking through, but when I emailed them about the required transponder and many dents and milage on the car, they were of no help.
I was not provided with the 'guaranteed car I booked' instead it was a lower spec similar sized car. Had to pay the Hidden cost of airport parking!
Have not received my security deposit back yet, which instead of Holding on my credit card, they actually deducted. Now when it has been 3 weeks and I have asked for it back, they are making up excuses that Dubai is in Lockdown. Whereas the newspapers are stating the malls are open, just for a few hours less. Furthermore refund is meant to be an online process Anyways!
He even took pictures of my credit card and passport with his personal mobile phone, and showed me that he had done the same for other customers.
Didn’t have a van so gave me a pickup or told me to drive to another location that might have a van at 11pm after a 12hr flight. Made our house move very difficult.
“Not dealing with EasyRentCars anymore, even when u tried to make me happy sending me a 5% coupon !!!”
About Dollar:5.3/10
Very rude staff not understanding how it feels after you land from a 15 hours flight, insisting to charge a full day cause i had arrived an hour early than my pick up time !
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