QEEQ CAR RENTAL REVIEWS

The company offered us a free upgrade to an SUV which was really helpful

Good car at reasonable rate. Staff is very helpful and share us tips for PERTH attractions..

The platform provide us a easy comparison for the cars available.

No waiting. Helpful staff. I was delighted with the car and all went well.

Great

El modelo no era exacto, un modelo más pequeño, pero perfecto para nuestra necesidad

it’s ok

Someone reversed into me, and the dent/scrape across two doors only ended up costing £40 to repair (which I claimed back on Amex ins.) but Hertz took 2 months to provide the damage invoice, so if I hadn't been able to stop back at the airport office again a couple of weeks after returning the car, it might have been too late to claim.

All good, and with the bonus points I (easily) built up, the entire 2 day rental cost £1.30.. unreal!

Thanks to Albertina for the swift and friendly check out for the car

Car was adequate for our trip. No problems with counter staff very courteous. Had problems finding the drop off location, street name not the same as given instructions. Otherwise it was a good experience.

The car exceeded our expectations. Fuel saving, conveniently small. The staffs speak good english and very professional

The instant chat assistant responded quickly and very useful

There were couple of issues with Budget: 1) bigger but extremely slow car, low quality compared to what I have reserver: I have reserved a Toyota Yaris and I have received a Chinese car (BAIC). Even if it was bigger, it was not a very good experience. The car was extremely extremely slow uphil (and driving throurgh Petra hills I thought at some point the engine will die even if I was pressing the acceleration pedal to its maximum). 2) car didn't have full tank: Due to a previous experience when I got charged 63 euro for not bringing the car with full tank (took one car with 1/8 of the fuel, deluvered it with a bit more according to pictures and got charged) I'm not taking any car which has less then full. Here, at Budget Aqaba La Costa, tgey offered me a car again with 1/8. After more then 30 min of discussion someone from Budget came with me outside of the city to add a full tank of petrol. 3) I got instructed to put the wrong fuel: On the car it was written that I need Unleaded 92(benzin) but on the rental contract they wrote unleaded 95. In Jordan, in all petrol station I've seen, they sell only unleaded 90(~0,75 JOD/liter) and unleaded 95(1 JOD/LITER). Since in my country we don't even use 92 or 90, I didn't know it's not that bad to tank with 90 instead of 95 so I paid always more based on wrong instructions from car company. Of course they didn't refund any difference even if they have confirmed 90 would have been fine as well. 4) there were some big scratches on tge car. It took several minutes to convince them to mark it. 5) one very good aspect: initially we had reservation on easyrentcars.com with pick-up and drop off at 8 am. Due to huge rain, we decided less then 24h in advance to change the pickup and dropoff for 3 pm. Since it was pess then 24 h, we couldn't change online but an agent from online chat of easyrentcars contacted Budget and then he/she offered the direct number from Budget and Budget agreed for later pickup and dropoff, great advantage.

Great customer service trying to make an extta effort to please customers in an unexpected situation.

Insurance offered with car was affordable and sufficient

You offered insurance on car that was affordable and sufficient thank you

Nice staff and very helpful.

I really like your provided service .

The staff was polite, and the car was in an perfect condition.

The App is by far the best in the market. Easy to find what you want and covers all your expectations. The user interface is perfect. All terms are clear before you accept and pay.

One of the best experiences I’ve had renting a car for many a year.

It did what it said, no problems, staff helpful and knowledgable.

Great value, great car. Staff inflexible with office hours. Would have been nice to know closing times a little earlier.

Very professional and friendly service. I would personally like to thank Alan. Although it took a little longer thanI would have liked to queued, to get to the desk. When I got to Alan, he was excellent in completing his role swiftly and I was further fortunate when I dropped off the car and Alan further organised the drop off, and shuttle to the airport.

Very professional and friendly service.When I had to extend the use of the car, it was so easy to do so by phone, and I did not have to worry about a thing.

Car was a 2014 model Ford Focus which had seen better days. However it was reliable and economical.

Easy process however Easyrentcars.com did not point out that additional insurance was with them instead of the actual company.

Car performed really well plenty of room for luggage and a lot of room for passengers.Enjoyed driving the Kia Sportage

No complaints whay so ever

Good price. Car interior was not clean. Easy to extend length of hire.

booking platform great. Made an enquiry about changing the pick up time for hire car through the online chat service which ended up taking too much time and too complicated

nice car, pretty straight forward pick up and drop off

Really helpful with helping with a flight delay