QEEQ CAR RENTAL REVIEWS

Thrifty worked out well. Good, clean car. Airport terminal pickup and drop off is always a nice convenience. Quick return.

Easyrentcars worked out great -- good selection of vendors, competitive price, good advice. Price Drop Protection did kick-in. Will use again.

Counter staff was good but did the "soft" hard sell about 3rd party liability that they say is required in Costa Rica. Accepted right away that we had insurance for everything else from our CC.

Easy to use.

The lady at the counter in Birmingham Airport wasn't friendly at all, tried to upsell but I had to deny. so she even got more upset. however, I am used to in it as I rent 200 days of a year from different location in the UK and Ireland. hence I am very much aware of their cons and pros.

they are pretty friendly and helpful. only problem is that I still haven't received my Deposit back yet, after 3 days I have inquired about it, they said it could take 30 to 60 days! seems like they are investing my money elsewhere to cash in some more revenue! its a disaster. if that really takes that long Easyrentcars would be out of option on my next rental.

1) Both side mirrors were glazed which made me very difficult to see the view in them. Unsafe driving 2) the fuel level when I picked up the car was not full. The Tamra staff refused to top it up to full.

The car had a slow leak in the front left tire so I had to stop twice to pay money in a air pump machine to fill in up. When you drove slow, you could feel like one of the tires were out of round because you felt like you were riding a horse. Also, it made noise in the back tire area like something was stuck in it but I couldn't find anything. When I was going slow, people around me would motion to me that I had something wrong with the car. It was clean, had plenty of room from 2 people with 2 large suit cases and 2 small and got great gas mileage.

We were due to drop our car off at Melbourne airport but due to terrible lack of signage we almost missed it. There were no signs for where to return vehicles and after circling the airport several times, we telephoned budget. As it was after opening time, I expected someone to have answered, but unfortunately nobody did. We telephoned several times with no answer, which of course added to the stress of trying to return the car. After eventually finding the location and returning the car, the staff member who greeted us to check the car over told us the company was unable to display signage detailing returns due to airport rules, which is ridiculous. I understand the company has little control over airport signage,however the fact nobody responded to several phone calls was highly frustrating and added to our stress greatly. We arrived at check in less than five minutes before it closed, not a nice way to end a holiday. I returned the car three days ago and have yet to be emailed my invoice, another example of terrible communication. Would not recommend.

Service was quick and efficient. Got the exactly same car as requested. Agent was trying to up sell me but it wasn’t pushy. All went smooth.

They are great! Such an easy and enjoyable experience, every time I go!

I very rarely complain but for your information the two ladies at the budget desk were the most rude and disinterested staff I have ever come across. For future, I would suggest that they are spoken to so it doesn’t happen in future.

friendly and efficient staff

Shouldn’t request any docs or email at the counter. Every thing should be paperless and electronic. And shotten time to pick up vehicle.

Work with budget for paperless to pick up vehicle will be great.

事前予約をしていましたが、受付に予約をしていない人など何組も並んでいて、30分待たされました。スタッフが2人居たから、事前予約の方と分けて受付けしてもらいたいです。

事前予約をしていましたが、受付に予約をしていない人など何組も並んでいて、30分待たされました。スタッフが2人居たから、事前予約の方と分けて受付けしてもらいたいです。

They use old cars. They gave me a very dirty car that was not washed and not properly serviced. But I told them to go and wash the car and valet it so they took it back for valeting and brought the car to me at 1300 hrs instead of 10 am. The car had so many scratches and many dents. Bid set should value their international customers and provide good cars. I was a little bit disappointed with the state of the car I got. They photocopy the credit card details, card number, cvv and expiry date and keep it in their records which can lead to ones credit card being used fraudulently if the records get seen by someone else( I don’t know if that the right proceedure) though. The staff that helped me were professional.

Excellent service from Easycarrentals.com. Will definitely use you guys again. But communicate with Bidvest and know the state of the cars your customers are getting for improvements of service

I booked an medium SUV kia Sportage but the counter staff convinced me for an mercedes GLA180 upgrade without asking me how many passengers and luggage I have. At the end my family have to suffer limited space throughout Melbourne journeys for 6 days in GOR. Hope for customer oriented services instead of money making. Will not return again.

Times is doing a good job in arranging the pick up and registration everything in order, staff also give very good and tiny service for local traffic attention and the car details. Times rental also provide good useful information from the local interest / map code and car return information. Really good rental car experience.

Everything ok

The condition and clean of car is quite good. The assistant's service attitude is quite friendly as well. She treated my family with 4 bottle of cool water. It feel great after long journey. It did not wait long time to get the car.

The website is quite convenient to rent a car. It is also clear described the car provider. It is a very important message for customers.

Excellent & fast

Quick and easy to pick up and return car, though a local number is necessary to ease this process. Good and clean car condition.

Staff were not that helpful and the car was dirty inside

Great site and experience. Especially the auto-rebook

予想以上によい車は受け取れませんでした。スタッフは親切で問題ないです。車のシガーソケットが最初から故障していましたが、気がついたのがしばらく運転してからだったので、スマートフォンの充電ができず、グーグルマップが使えずとても不便でした。シガーソケットの修理は簡単なはずです。

簡単に予約できてよかったです。価格も安かったです。