“Voiture livrée avec une très forte odeur de tabac, totalement répugnante”
About Hertz:8.0/10
La voiture a été louée avec une très forte odeur de tabac totalement répugnante qui est restée pendant tout le séjour.
Nausées à chaque fois que nous prenions le véhicule.
Très déçue par que Hertz propose des locations dans un tel état alors qu'il est bien stipulé que ce sont des voitures no fumeur.
+good communications also via WhatsApp
+friendly staff showing in details all the things taht are off with the car
- there was some dirt on the ceiling in the interior that we did not notice for a long time
+/-we got upgraded to a bigger car (+ cause its bigger, -as we didn't need the space and driving in a smaller one would be more than ok)
The car is new and clean. We are the second driver to drive this Honda Fit. It’s hybrid, very fuel efficient and drive very well. Highly recommended this vendor.
About QEEQ:10.0/10
Booking was easy and help is easy available via WhatsApp which is convenient. Highly recommended!
Vehicle was as described and in a very good condition. The pick up and drop off process was smooth and quick.
About QEEQ:10.0/10
I use qeeq a lot because it's easy to compare between different rental agencies including the smaller independent agencies. Price wise I've also always found qeeq to be cheaper than others for a comparable car rental. Also, there are coupons that can be used.
La persona que nos atendió, no era amable, y nos exigía que le compremos un seguro adicional, indicaba que el seguro que teníamos con nuestra tarjeta INFINITIVE no era suficiente; hemos alquilado en otras oportunidades, y el personal era más amable y no nos insistían tanto para venderlos los seguros adicionales que tienen
About QEEQ:10.0/10
Me gusta esta aplicación, me equivoqué en la reserva, me devolvió el dinero, cancelaron mi vuelo, y también me devolvieron el dinero, sin mayor problema; siempre recomiendo a mis amigos que usen esta app
Exit were amazing, the car was much better than expected. Perfect condition.
About QEEQ:8.0/10
Everything was great except the pickup location had moved into the terminal but the instructions still said shuttle bus. It was a nice surprise but ideally we would have been notified.
The counter staff were friendly and helpful. I had a mechanical fault on the first car and I was given another car. The Transitioning was so smooth with good customer support.fantastic
AVIS gave us a Passenger Van that broke down suddenly on the morning of 25-12-2025 in the mountain of Bryce Canyon, Utah. AVIS left us stranded in a cold place. We had to seek the assistance from the Park Rangers to transport my family of & and luggage down to the town centre in Bryce Canyon. AVIS did not offer an immediate replacement vehicle. We had to find a hotel on our own for the night. The next day, we had to seek help to find transport from Bryce Canyon to Las Vegas. The costs of transport was exorbitant at USD1,500-00 due to a long distance as the taxi had to come from Cedas City (95cmiles to Bryce Canyon) and from Bryce Canyon to Las Vegas (265 miles). AVIS has a branch in Cedas City, Utah but was not willing to offer an replacement vehicle or offer any temporary transport to Cedas City. We had not only had to pay the taxi fare ($1,500.00) and hotel (about $276) but also lost almost 2 days of tour time.
AVIS did not even offer ANY ASSISTANCE on our ordeal. When we requested on numerous times for the reimbursement of taxi fares & hotel costs, AVIS only offer 3 days rental on next visit and $100 after appeals.
When we return the van to AVIS in San Francisco Airport, we met the Manager, Ms Autumn Post, who promised us that she would look into our reimbursement requests. We emailed on 2-1-2024 to Ms Autumn, detailing our ordeal and receipts of taxi fares & hotels, until now, we have yet to hear from Ms Autumn. We felt disappointed and angry with the very poor service standard by AVIS.
About QEEQ:7.0/10
QEEQ only offered assistance on our request for the reimbursement after we return the van. So far, no news from QEEQ. I supposed the service standard from QEEQ is equally poor as AVIS..
Change instructions on pick up to call Green motion on arrival. The booking agent QEEQ instructions were incorrect, a representative was not awaiting with a board with my name. this is why it took 30 min when I arrived, otherwise service was excellent.
About QEEQ:10.0/10
Change instructions on pick up to call Green motion on arrival. Your instructions were incorrect, a representative was not awaiting with a board with my name.
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