QEEQ CAR RENTAL REVIEWS

Car was in great condition, process was fast and easy

Very good rate in cooarison to walk in

The car oil change light came on during my rental.... I think they should have better knowledge of when to change the oil of their vehicles.... fortunately there was no problem with the car.

Best price for sure.

Booked for pick up at 12 midnight KLIA2. Staff passed me 2 pages of their list of bookings and asked me to find my own name. Couldn't find my booking on the 5Dec and 6Dec list. Staff then took my E-voucher and checked in the office. Came back 5 minutes later for my IC and license. Back again another 5 minutes later with documents in hand for registration. Hand gestures were not friendly. Kinda threw my IC and license back on the counter to me. Did not explain anything on the documents and just asked me to sign at the crossed areas. After done with deposit, staff guided us towards car park to retrieve vehicle. Car was full of scratches. Interior is dirty as well. Cup holder has biscuit crumbs and hair. There's a constant sound of metal rattling in the boot during drive. Whole process of picking up the car was done without a smile from the staff. Was determined to never rent from Europcar again. However, the staff at KLIA1 during drop off was very kind. Triple checked if we've taken all our belongings from the car before leaving.

Booking process on Easyrentcars.com was a breeze. Easy navigation through the website and no hidden fees. Flexible cancellation process too (had a change of drop off timing).

The car’s tyre is not good in which gross crack can be seen

Easy to use

pre book the etc card as it will be hard to get at the counter

Got a brand new car. Smooth transaction. Not much time taken.

The counter service was good.

In my booking confirmation i understand i will get a full tank of petrol and that i was supposed to return with full tank too. However, i was only given 2 bars/level of petrol. The staff said this is their normal practice ie. to give only 2 bars/level of petrol. If this is so, then would suggest that you provide a proper confirmation during our booking.

Booking platform was fine.

Car had 151,000 miles on it. Too many dents/scratches/scrapes/stain to document. Radio didn't work well, needed new windshield wiper blades, it smelled very musty/damp. It didn't break down during our three week rental so that is good.

The worst.stay away

Fantastic service!!!!!

The pick up process is terrible, number never works but been lucky to find a bus there but not a good customer experience

As reported to customer service, I had to return the first vehicle due to alignment issues. The second vehicle had an oil leak and torn carpet and a broken truck latch

Have used Europcar many times, both OS and in Australia, and never had a problem.

Cost with Easyrentcars- $100 Direct with Europcar would have been $180. Other companies, similar prices. No brainer....

Light on fuel

Mobli app is not easy enough to organise pick up at airport

Quick and Easy

Smooth process

Recibí el auto que reserve, cumplió con todas mis expectativas, una camioneta prácticamente nueva, no tuve problemas para recibirla, no tuve insistencia el mostrador ofreciéndome seguros adicionales. Como no manejo muy bien el inglés, tuve un pequeño inconveniente en el momento de firmar el contrato de alquiler, pero al final se resolvió sin problemas.

Muy buen servicio, muy clara y precisa la información respecto al vehículo y la compañía que lo rentó. Recibí mensajes antes, durante y después del alquiler, respecto a todo el proceso de renta en general.

I had full insurance coverage After accident I provided police report and they said since i dont have copy of other car insurance paper i cannot use my insurance coverage!!!!! This was not my fault at all They cheated me and charged my credit card twice with fake signature they put on transaction reciept on my behalf... when I complained they forced to return one of the charges

Brand new Fiat 500. No Line. Efficient check out/in service. They offer longer term rental for which I will take advantage next summer!

Easy to book, showing many competitive offers.

Good clean and service. Easy to rent and pick up.