QEEQ CAR RENTAL REVIEWS

Outstanding customer service. Great and empathethic professionals.

Awesome

LAX is a mess and the pick up locations to get to the hotel where the care rental company is located was a nightmare. There are not enough clear signs where you should wait for the hotel shuttle. You just kind of guess and wave and hope the right shuttle stops for you. Once you get on the shuttle and get to the hotel car metal location everything is great. Frank was helpful.

Booking was easy and simple

Long waiting time at the pick up counter but the process was smooth. Long waiting time to pick up the car but the staff attended was friendly. The car was relatively new and in good condition.

Everything was excellent except in locating the right shuttle to the offsite shuttle. One had to ask several drivers as there was no clear signage.

there was no manual left in the car pick-up location difficult to find no map of any value provided no one came out to even check the condition of the car at pick up and very indifferent attitude

I was surprised that I had to pay insurance. Big Amount !

The van was VERY old and absolutely Filthy! I've never rented a car that was so old and disgusting.

They gave me a small suv instead of medium suv the first time. Felt like they didn’t had the model at the moment because they tried to sell me an upgrade and when I said no they gave me a smaller car. After 12 hour flight I wasn’t sharp. So had to change it the next day. That went easy but i rather got the right car right away.

Easy to book and paperwork at the rental desk goes quick.

Nice new location. Friendly and attentive service. Clean car.

My favorite online car rental agency.

Failed to deliver car purchased (for a premium)

Mislead by easyrentcars.com on the car I'd be getting. Won't use easyrentcars.com for anything except the cheapest type of vehicle.

There is a lady who is extremely rude and unkind. Other than that, it’s all good

Good platform to book cars from different car rentals

We didn’t get the car we ordered. They made us do the “bring the car back empty, we will fuel it” which is a rip off.

Special thanks to the counter staff

Getting shuttle to and from airport was guick. Staff very courteous and friendly. I had no problems. The car was clean and very nice. I would definetly recommend and use again on my next trip.

Car had 50 k miles on it....old

Exactly as described. No issues with pick up and the car.

Easy and simple to use.

Driving down the motorway I noticed the bonnet wasn’t put down properly and was flapping in the wind

no obvious sign of car rental services counter location

ACE inexistant à l'aéroport de bordeaux, et je découvre au final que c'est une autre agence qui va me louer la voiture... parking en travaux avec mes deux valises à parcourir le parking pour trouver quel loueur représente ACE !!!!! une location réservée ou on me donne le choix entre deux voitures, j'en choisie une et on m'annonce que pour celle la c'est 10 euros de plus, sans compter le message insistant de l'agent qui veut absolument me faire souscrire une assurance complémentaire. Qu'en cas d'accident il m'en coutera une franchise. J'ai fait 10 h d'avion et j'ai vraiment autre chose à faire que de chercher l'agence partout, je suis fatiguée et je suis assez grande pour savoir que l'assurance en plus n'est pas une obligation. Surtout que vous avez des assurances et que vous outrepasser vos prérogatives de loueur en annonçant que la caution sera prélevée si il y a un accident avec un véhicule assuré tout risque. Formez mieux vos agents et ne prenez pas vos clients pour des imbéciles et affichez sur le bureau a bordeaux un panneau pour ne pas avoir a chercher vos bureaux.

Great Service.

Easy to use and reliable