Overall, a very good experience only spoiled by one representative who was very unhelpful when asked for a map because our phones were not getting a GPS signal.
Yo había contratado el alquiler con un seguro completo, pero al llegar al mostrador de GOLDCAR en Sr. que me atendió me dice que ese seguro no me cubría casi nada, por lo que me cobró U$S 198.00
por una nueva póliza, lo que considero una estafa por parte de ese empresa. También me cobró otro monto por el combustible diciendo que al efectuar la devolución se me acreditaría la cantidad correspondiente al combustible con el que devolviera la unidad en pocos días, lo que nunca ocurrió ya que lo entregué con mas de un cuarto de tanque.
Considero una estafa por el hecho que luego y a través de Uds. también alquilé otro auto en la ciudad de Cordoba con el mismo seguro y no me cobraron absolutamente nada, diciéndome que estaba totalmente cubierto contra todo riesgo lo que fué totalmente cierto, y no solo eso sino que al no tener disponible una unidad como la que había elegido, me entregaron una de categoría superior. No se si esto les puede servir de algo, pero quería dejar asentada mi desconformidad con la empresa GOLDCAR. Gracias.
The pick up process was smooth even though we don’t understand each other but Mr Ali know what we want. Even offer us to bought our bus ticket to Denizli. The service was good.
Very pleasant people and the car was really excellent, much better than I anticipated with extras that I hadn't asked such automatic gearbox and GPS navigation. Only problem was that they didn't provide drop-off information and it was hard to find the place
About QEEQ:10.0/10
No problems whatsoever, good price, good information.
The after care from Alamo after pickup was excellent. They proactively contacted me to ascertain if I had any questions and provided quick responses to a couple of enquiries I made.
“Good experience, pickup was a little bit long, besides that, it was all good”
About FAST RENT A CAR:8.7/10
I did have to wait a while before the car was ready. Usually I wouldn’t mind but with a tired crying baby it was hard. i was expecting and looking forward to driving the Mitsubishi Eclipse, i was given a ford eco sport, car wasn’t too bad.
About QEEQ:10.0/10
Booking was easy through the app. I would recommend and use it again considering the prices are really good.
Will NEVER rent from them again. Vehicle class reserved not available at time of pickup. Reserved full size SUV and got a mini van. Hidden fees!! Toll process was ridiculous! 3xs higher than all other rental companies. If you think you are saving money, you are wrong! It will be more in the end and you wont get the vehicle reserved! AVOID
About QEEQ:8.0/10
You need to negotiate better prices with the larger rental companies!
The car was badly damaged by someone who had previously maliciously scratched the bonnet and doors, it was quite embarrassing to drive around in a car like that.
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