When we picked up the car one of the rear seats was very wet due to someone who left the window opened. They didn't solve the issue. We arrived at the desk at 13:01 and were charged with a 40+GBP because they were closed at 13:00.
The car was dirty from inside. There was tehnical problems shown on instrument panel.
The money I paid to book, has not been returned ( aprox. 76€). On the desk I have been told, that they dont see this payment.
Staff at the counter on pick up and return were very helpful. Car was in great condition and the baby seat was installed correctly, although it was smaller than we hoped.
Car was in good condition, staff friendly and helpful. Being picked up at the airport in the car bypassed the process of needing to transfer bags. The only hard part was looking for the car in the passenger pickup, not a van with signage.
The staff from suria contacted me by whatsapp a day before picking up the car. They informed me where to meet and picking up the car is very smooth. They also upgraded my car. I am very thankful to the staff who allowed me to drop off the car later by 3 hours because my flight delayed. Dropping off the car was very smooth and fast, upon reaching airport the staff is already there. I would rent from them again and recommend this car rental company.
The car was nice. We just spent around 20 minutes to get the car and less than 10 minutes to return the car. The staff was very nice and helpful. The indication of the location about gas station to refill petrol before return the car was very clear and close to YOU I RENT.
Take long time to pickup cars because the service personnel persuade to upgrade and cross sell insurance. The car also have few scratches on bumper and fenders during my pickup.
Advisors very rude. Conned into buying premium insurance attitude take or leave - leave your stranded. Waited 1 hour 20 mins to be attended too. Rushed through paperwork. Did not explain small print and clauses. Returned car 2 hours early forced to pay 50 euros or miss my flight home. Never ever again will I deal with this company. They won’t respond to complaints okcarrental block you. Horrendous experience.
“Easyrencars was great but avoid EUROPCAR DUBAI at all cost if you want to survive in the desert”
About Europcar:5.3/10
received car with failed battery, drive to the middle of desert and battery ran flat after turning of for 2 minutes. spent 24 hours trying to sort out the battery and get a replacement car but it never arrived. Will not risk my life renting from them ever again and DO NOT RECOMMEND anyone to do so
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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