There was quite a crowd waiting to pick up cars but they have a docket system ensures everyone takes their turn. Once at the counter all went smoothly and staff were informative and friendly.
Unfortunately ok rent a cars have once again cheated us out of money.the first time we booked with them included in the contract was a free additional driver.when we gat to collect the car they said it was your responsibility to provide this and we would have topay additional euros 50.we didn’t pay and made do with one driver .You eventually gave us a $50 credit to compensate for taxis.
As we had $50 credit we booked again with yourselves 6-18th sept.we arrived at pickup point and no shuttle was waiting(another gentleman was also waiting)
we phoned 2 times to spain to report this and eventually shuttle arrived.By the time we got to ok office it was after 10.00 and the lady insisted we pay€50 for late pickup even though we were waiting for shuttle before 10.00 so not our fault. The other gentle man also had to pay.l can honestly say l have never been served by such a rude unhelpful person before.
When we returned the car it was checked over ,all ok
Our credit card statement has just arrived and your charge for car hire is correct ,plus the50 euros out of hours which should not be charged,but also a charge for euros 90.57 which we have no idea about
Ok rent a car is obviously a dishonest company and needs to be stopped from trading
Please look into these claims as we would like these amounts refunded
“Fantastic, friendly and professional service and really well priced!”
About ABBYCAR:9.7/10
Abbycar were fantastic, we rented 3 cars from them for our family holiday. The counter staff were friendly, professional and very helpful, even through all of our questions and changes to the contracts in terms of additional drivers and different drop offs..
Our cars were not new and had some small scratches but all was noted down and we had no problems at drop off, both pick up and drop off were a quick and smooth process. Their location is just outside of the airport 2 minutes walk to the left. Thank you Abbycar, especially the fantastic counter staff for a friendly, good and professional service.
About QEEQ:10.0/10
Good price, easy process to book. Love the re-book option if the price of your booking goes down before the date you get it cheaper!
“The customer service of the rental car suppliers is average and still have room to improve.”
About Times:9.3/10
I rent a car for touring around Okinawa. I picked Honda Fit but the staff did not tell us that they would give me Mazda demio and only hurriedly led us to get the car. The staff who serve us could not speak or understand much English that we had to guess for using the car and study the documents ourselves.
No tuvimos el coche solicitado, en lugar del Fiat o vehículo similar en tamaño nos encontramos con una Citroen Berlingo de 6 plazas familiar. Cuando acudimos al mostrador para informarles de que no encontrábamos nuestro coche, nos dijo, de muy mala y escueta manera que era ese el único coche disponible.
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
S.Mohamed Iqbal
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