Amazing! I'm really grateful for the upgrade to the Cupra electric car - saved us a lot of petrol money, and allowed me to drive a really awesome vehicle I hadn't tried before. Thank you!
Car, a Mazda3, was larger than ordered so there was no difficulty with getting everything in it. Could have been smaller and more economical but no complaints.
The car match my booking. Brand new car is a bonus for me.
Car registration and pickup was fast and efficient. Car drop off was fast and efficient too. Great job by Alamo staff especially Jamie during car return process.
Keep up the good work
Using Bluetooth on our phone a to lock and unlock the car was a problem as the system occasionally gave an error message and failed to work. The lack of a physical counter or a single point of phone contact to deal the problems we encountered was also very frustrating.
The counter staff in Santa Monica was unhelpful annd extremely unfriendly , she gave us no information about the car or charges …. We were very disappointed with the service we got the lady was so rude and unprofessional …
In comparison in San Francisco at the drop off the service was exceptional .
They tried to make us purchase additional travel insurance even though we had complete coverage through Axa. I however was hoodwinked and ended up buying cross border coverage for the whole rental even though we spent part of our time in the country in which the car was rented. Also the return car experience was difficult in the airport.
Hired a car. All good but had to discuss a pre-existing scuff not recorded on the outbound condition report. It is vital to check condition thoroughly, especially if it’s dark on pick up.
The manager at this branch was a legend! Made everything clear about the policy’s for protection had my car ready within 10 mins. He would be the first person I’d send people too for a hire car and I will defiantly be using them again.
The shuttle bus location was a little tricky to find at Paphos, but thankfully someone pointed us to the right spot. While the car was a little older, it was absolutely fine for getting around the island. The staff, however, were absolutely incredible. Friendly and pleasant despite our late-night arrival time! They got us out of their quickly so we could get to our accommodation and get to bed after a long travel day.
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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