17 Car Rental Brands at Las Vegas Airport (LAS)

Pague por adelantado el seguro del vehículo pero al llegar tuve que pagar otro seguro. El segundo chofer que nos llevó de ACE al aeropuerto. Nos trató muy mal

Reviewed: Apr 24, 2024

They try to sell additional insurance and get attitude when you refuse. I purchased additional though my insurance company and they try to instil fear into you if you don’t but there’s.

Reviewed: Aug 11, 2022

El auto se encontraba en óptimas condiciones. Me cobraron un monto superior al que se indica en la reserva, un 100% del monto reservado, tuve que tomar el auto porque lo necesitaba y no tenía opción.

Reviewed: Nov 2, 2021

Customer service from pick up to drop off was fantastic.

Reviewed: Nov 27, 2019

Car had some garbage left in the cup holder, the shuttle apparently took 30 minutes to arrive, the vehicle kept dinging because it required service throughout my rental term.

Reviewed: Sep 22, 2019

The only hick-up at check-in was resolved instantly - we were sent to pick up the rental care having been given a bay number, to find there wasn't a car there. This was resolved immediately and we were given an upgraded vehicle.

Reviewed: Apr 23, 2024

At counter they made us rebook as they could not find the booking

Reviewed: Dec 28, 2023

Great Vehicle and service but the staff at the counter was a bit rude, making sexist comments on my partner and comments that she couldn't understand me due to my accent overall a bad experience in picking up the vehicle, apart from that everything was great.

Reviewed: Dec 20, 2023

Double make sure your staff cleans everything out of the car. Some Fast food was left in the back. However, it didn't really bother me too much. Otherwise, the car was in excellent shape and drove like a champ. I really liked driving the Nissan Ultima and never felt there was going to be a problem. The Pickup and drop off criticism is really a logistic procedure with the airport. It's not Avis's fault but the distance and the shuttle are not ideal in my opinion, especially for people with luggage.

Reviewed: Oct 27, 2022

Car was quite dated. few errors on dash. not what I would expect for the cost. Was upsold insurance and sat nav. Sat nav was only a tablet running google maps which was no more reliable than the phone we brought

Reviewed: Jun 10, 2022

They made a hard sell to try to get me to upgrade. I kept saying just the original car and they kept offering me upgrades at an addtiional cost.

Reviewed: Mar 6, 2024

Car was great. Only issue i had was we arrived late evening and thrifty desk was closed and redirected to Dollar desk where we waited for over an hour and a half.

Reviewed: Apr 7, 2022

The amount due at the counter did not match what was listed in the receipt. I was asked to pay additional taxes and fees on top of what I was quoted at the time of booking which came to an additional $30

Reviewed: Mar 1, 2021

waited to long and not clear on the drop off

Reviewed: Jul 10, 2020

I was able to switch my pick up time without any hassle. Thanks!

Reviewed: Mar 11, 2020

They spent valuable 2.5 hours within the 8 hours for which I rent a car. That prevent me from going to the place I originally planned to visit. They also make me buy whole gallon of gas only by the explanation that the unit price is cheeper than in the gas station nearby. I never choose Dollar.

Reviewed: Jan 11, 2023

YES. Very satisfied!

Reviewed: Aug 22, 2022

El auto estaba bueno por la marca y modelo pero loa frenos no estaban perfectos tenían vibración.

Reviewed: Aug 6, 2021

They were great!

Reviewed: Mar 5, 2021

画像でjeepだったのでjeepを期待していましたが用意がありませんでした。 車種を選べないのは理解していますが、心情としては残念でした。

Reviewed: Jan 17, 2020

Todo excelente

Reviewed: Dec 6, 2022

Plain sailing and an easy pick Up, Well recommend them

Reviewed: Aug 29, 2022

Staff friendly and helpful. Both pick up and drop off easy and quick. Fimding drop off difficult.Helpfull

Reviewed: Jun 22, 2022

Finding the pick up location was easy enough although I was surprised at how far away it was from the airport. When we arrived the person we dealt with initially told us there were no jeeps available even though we had ordered a Mustang/Dodge Charger or similar via the QEEQ app. Eventually we were told that we could take a Dodge after a short wait whilst the agent went off to check. Then we were told that Fox Rentals don’t recognise our full premium insurance that was paid for using the QEEQ app!! Not sure if this was a ploy to force us to buy their insurance but we did not - not a good experience! The Car was great and the drop off in LA was easy and done within a couple of mins.

Reviewed: Jun 13, 2022

Todo estuvo excelente sin ningún contratiempo.

Reviewed: Apr 26, 2022

Too much time to wait at the desk

Reviewed: Oct 13, 2022

The car exceed expectations, was given the opportunity to pick which vehicle that I preferred

Reviewed: May 9, 2022

Muy buen servicio

Reviewed: Oct 30, 2021

思っていたより、車が小さかった。

Reviewed: Apr 11, 2021

KIOSKシステムが非常に良かったです。対人ではないため、英語があまりわからなくてもオプションは全て拒否できました。

Reviewed: Aug 13, 2020

Fue fácil la reserva, el precio excelente muy

Reviewed: Sep 28, 2022

Like: I am glad we booked through your site. We got a great price, a great car and efficient service
Dislike: Can't complain - oh yes it would have been nice to be given the wifi password that the car seemed to have

Reviewed: Aug 31, 2018

Upgrade pricey and was charged for a vehicle that had to go back to California anyway!

Reviewed: Aug 10, 2022

スタッフはとても親切でした

Reviewed: Mar 17, 2020

Car exceeded our expactations - big and clean, almost new Chevrolet Malibu with very effective hybrid engine. Single minus - the office was closed at the drop-off because of national holiday (no one told us about it earlier).

Reviewed: Sep 10, 2019

The car I requested was not available in a reasonable amount of time, so I was upgraded to a higher tier of cars. I was completely blown away by the way I was accommodated by a minor inconvenience. The service I received was far and above what I would have expected. I would definitely book with Hertz through EasyRentCars again. 10/10 would recommend.

Reviewed: Aug 29, 2019

First car we were given needed an oil change so we had to drive it back to hertz to get another car then after driving that second car to our destination we found that second car was also past its oil change. Need to check your cars better, shouldn’t be down to the person renting.

Reviewed: Aug 4, 2019

20 minutes waiting and quite slow to pick up . Tried to up sell unnecessary insurance as I have my own cover. But they accepted that in the end

Reviewed: Apr 1, 2022

スタッフの方が親切で、受け取りも返却もとてもスムーズにいきました。 返却時飛び石？での傷も保険もおススメされ入っていたお陰で追加料金なしでありがたかったです、

Reviewed: Jan 11, 2020

Good

Reviewed: Dec 14, 2019

Budget tried very much to convince me to buy extra insurance 60 dollars per day of rental even though I have insurance protection bought in uk

Reviewed: Aug 26, 2019

just a great experience

Reviewed: Jun 28, 2019

Virtual car rental. Agent met me at arrivals, and then at the end of the rental at departures. Seamless and convenient.

Reviewed: Oct 6, 2021

They asked me to cancel my rental via text 3 days prior the pick day. They said they didn't have any car or the car crashed. I refused ! Then, they told me that they found a car but I have to pay $.30/ mile after 100miles per day !!! + $1000 hold up fee. i again refused, instead of an SUV they sent a sedan I return the car 1 day prior, I haven't been reimbursed yet Very unprofessional , do not recommend

Reviewed: Mar 20, 2020

Very good rental experience - was in communication with Ran both before pick-up and return - made the transition process on both ends very quick and effortless - much better then the traditional pick-up and return process from one of the Big rental agencies .I wish my rental car experience went this smoothly for all my rentals. Thanks!

Reviewed: Dec 3, 2019

The day before I leave home they called me to give me cell number for when I am ready. I called aftet I received my luggages. The guy AND the car were waitting me in the parking of the airport. NO waitting, NO shuttle ride. And free shuttle to airport after drop off. WOW SUPER SERVICE !

Reviewed: Jul 23, 2019

Meet and greet service at las vegas airport - but didn't know that before arrival. And couldn't get through to mobile number in UK to arrange pick up when we arrived. Otherwise good .

Reviewed: Jun 5, 2019

I was supposed to pickup the car at 10am I didn't get to the car location until 5pm. They told me they only hold the car for 2 hours from the time of pickup. So they made me upgrade and I had to pay more. The 2 hour pickup rule was never mentioned when I booked the car. NU car is the worst, very bad experience. 1st and last time booking through qeeq.com and with NU car rental. I will go with a major company next time to save me all this hassle.

Reviewed: Sep 28, 2021

The car exterior and interior is dirty. The pick up took 90 minutes. The pick up staff are inefficient.

Reviewed: Jul 7, 2019

I have to wait for about 2 hours to get the car. More than 2 other customers in the line cancelled their booking due to the long waiting time.

Reviewed: May 7, 2019

Fix the check in process. Way to long.

Reviewed: Apr 23, 2019

The Car was great, but we had to wait too long for the vehicle. The service at the counter was excellent.

Reviewed: Apr 19, 2019

They tried pushing insurance, despite having my own insurance declaration page. Car smelled like heavy cigeratte. Car was dirty inside and outside.

Reviewed: Mar 6, 2020

So happy Advantage was still open so we could pick up our car since our 2nd flight was cancelled and rebooked 6 hrs later. I was able to call to make sure Advantage would still be open and a car would be available and also reassure my husband we wouldn't be stuck without a car. We had to extend our time with the rental car and Advantage was great to work with. We kept the car for 5 more days. The only negative was the smell of the car. Previous smokers, I would imagine, permeated that stench and the smell seemed to get stronger everyday.

Reviewed: Dec 24, 2019

The first car given to us had a lot of damage and we were not comfortable using it. We were able to get a brand new car as replacement right away.

Reviewed: Dec 19, 2019

We were extremely impressed by the Customer Service Rep who handled our transaction at pickup. He was fast, professional, friendly and most of all knowledgeable.

Reviewed: Dec 15, 2019

Counter help was friendly but very pushy to purchase amenities, i.e. upgrade care, insurance, etc. I had my personal insurance card, she didn't even look at it and kept telling me if we didn't get the extra coverage and then had a problem we would have to pay rent for every day the car was out of service. She quoted me a rate of about $26 for the additional insurance, I very specifically told her my insurance had full coverage on all rentals, but she kept pushing. When I asked if the $26 was a rate for the full time of rental and not daily, she said yes, it was for the full term. So I caved and purchased it so we could get on with our vacation. I didn't look carefully enough at the contract before signing it and now see that I was billed the $26/day vs. for the entire term. I should have looked more carefully before signing, but she should have been honest with me as well over the terms and cost.

Reviewed: Nov 12, 2019

John on the counter was great, very friendly and accommodating, but he was a bit evasive about what extras I needed to pay for and why. In the end they were added on without further consultation.

Reviewed: Sep 30, 2019

When we picked up the car the rental agent still managed to find an additional $200 of charges before we could have the keys despite our paperwork saying everything was included. Of course you are too tired to fight with these guys and to be honest you expect the last minute rip off at car hire places don’t you!

Reviewed: Sep 29, 2019

First up, I'd like to say that I don't believe I dealt with Europcar - I always felt that I was dealing with Advantage. I say this because all dealings I have had with Europcar in Australia and Europe has been amazing. I sincerely believe that Europcar have been let down by their US agency in this case: the service of the counter staff at both start and finish was subpar: communication quality was poor (and this was mirrored by another couple at the counter at exactly the same time as me where both of us felt that we were being 'upsold'). After the pickup, I discovered that I had signed for insurance which I understood to be part of the original hire arrangement only to discover that it was extra insurance cover - which I did not require because it was covered by my travel insurance. The interior of the car was not clean - in particular the windscreen. This was immediately noticeable when driving in to the sun and seeing stickers, sticker remnants, glue and grease all over the windscreen interior. In short - I will not be recommending Advantage to anyone who might ask!

Reviewed: Sep 28, 2019

Car was great, very spacious

Reviewed: Sep 22, 2019

受取、返却共にとてもスムーズでした。 グランドサークルを周る予定だった為、GPSナビを追加で借りましたが、これは使えなかったです。 結局、携帯のナビで行動しました。 GPSナビとi phonマップが毎回一致しない。GPSナビで出てくる地図の方が遠回りになる事が多かったです。

Reviewed: Sep 6, 2019

Would not listen to me. Insisted I didn’t prepay. Forced to pay for a tank of gas before we could get the van.

Reviewed: Sep 22, 2019

Can was with lots of scapes and dirty we were concerned that we would get charged for the issues we found. Car was not full when we picked it up but did not notice it until we were on the road. We took pictures to protect us

Reviewed: Sep 22, 2019

It was very easy to find and they made the process so easy to pick up and drop off. They offer prepaid gas at much lower rate than what is around the area, which is a great benefit.

Reviewed: Aug 14, 2019

Van wasn't very clean on the inside. Had a big dent. Counter staff was very nice.

Reviewed: Jul 8, 2019

Like: The fact that you guys made it possible to rent to Locals.

Reviewed: Apr 30, 2018

No we were very disappointed in the quality of the cars offered. They were not clean and in very bad physical Shape. Bumpers were loose and lots of outside damage. Also there was a limit on miles per day. Will never use this company again!

Reviewed: Aug 3, 2019

GREAT PRICE! GREAT SERVICE - FRIENDLY staff!

Reviewed: Jul 28, 2019

The car had dents, scratches, & several other marks on the passenger doors. When I notified them of the damage I was told to just take a picture. It was a bit excessive & asked for a different car. I was told to just take a picture that I wouldn’t be billed for it.

Reviewed: Jun 11, 2019

the car was dirty, smelled like smoke, gas was not full, I believe I was downgraded cars. The gas tank was not full but expected to bull at return.... Could not get a hold of customer service to extend rental.. could not return the car until rental was extended so no late fee was given.. it kept transferring me to avis which could not help me... it was a complete run around...

Reviewed: May 8, 2019

The windows of the vehicle were smudged and blurry. It also smelled like smoke when we entered the vehicle.

Reviewed: Apr 25, 2019

Ended up with pickup gas guzzler

Reviewed: Feb 20, 2019

When arriving at the airport I tried calling the rental company and there was no answer. Then finally I got through and was hung up on 3 times. Finally I asked if this was a scam. Never answered the phone with their car rental name and terrible phone skills. My husband told me to give them time and he was right. They finally text me and said stop calling he is trying to get me a driver. Would have been nice to have known that while talking to them instead of being hung up on! After our driver met us at the passenger pick up 30 mins later he was very personal and kind. I felt bad for feeling concerned once he took us to the car rental it was very small and low key he got our license and signed papers and we were on our way in less then 5 mins and did not want tipped. You need your own car ins card!!!!! Do not forget that bc u dont know that! But it was so effortless and not pushy or long lines. Then u contact that same driver of when to meet for drop off and that was just as easy he checked that the car was filled up and that was it. The car had some small dents and bruises and was well loved and a few strange spots on the ceiling but it worked for us and we really liked our personal driver. Could work on communication skills but over every rental company should trust their renters like this.company did! Very refreshing in a world like this!!!!

Reviewed: Apr 29, 2019

The car I reserved (small SUV) was in the shop and wouldn't be available until the following afternoon. The agent offered a large 8-9 passenger van or a sub compact Toyota. Not acceptable. He took me to a different car rental agency.

Reviewed: Mar 18, 2019

Very quick rental process with very little paperwork. They didn't push extra options or insurance on me.

Reviewed: Mar 18, 2019

Very easy to work with, great customer service and very affordable

Reviewed: Mar 15, 2019

I ordered a Toyota Camry or similar but the employee showed that I ordered a Toyota Sienna, it worked out ok since it was bigger, just not what I expected.

Reviewed: Mar 9, 2019

Like: Good
Dislike: The service was very fast.

Reviewed: Sep 8, 2018

Like: The Dodge Challenger Scat Pack was an awesome one day rental to tear up the roads in the Nevada desert!
Dislike: That I didn't keep the car the entire time I was in Vegas.

Reviewed: Feb 3, 2018