13 Car Rental Brands at Chicago O`Hare Airport (ORD)

Excelent service! Contact free checkin and pickup was avaible even for foreing (EU) driver's licence - highly recoment, you just follow signs to the parking and keys are waiting for you in the car - agreement send via email - only $200 blocked for deposit, relased withing 24h after dropping off, works perfect with American Express

Reviewed: Dec 28, 2024

It's okay.

Reviewed: Nov 7, 2024

It's acceptable.

Reviewed: Nov 7, 2024

Be cautious about extra fees and the additional cost of a few thousand. Stay alert when renting a car.

Reviewed: Oct 5, 2024

Overall satisfied

Reviewed: Oct 1, 2024

The car was new a 2025 model and the customer service guys were friendly and amazing. The drop off was literally few seconds. He looked at the car while he was approaching and then check the fuel level and only asked if I wanted the receipt printed or emailed. Thats all the time it took to drop off the car.

Reviewed: Nov 15, 2024

Overall, it's pretty good, but they always try to sell insurance packages and highway toll services.

Reviewed: Aug 21, 2024

Quite satisfied

Reviewed: Jul 28, 2024

Very good

Reviewed: Jun 2, 2024

Very good

Reviewed: Jan 6, 2024

Very satisfied

Reviewed: Nov 11, 2024

I added an accidental insurance for $8.99 per day. Since the staff helped upgrade the vehicle model, it was worth it overall. I didn't opt for the fuel package or toll pass.

Reviewed: Nov 10, 2024

The overall service was good and fairly clear. The only downside is that adding an extra driver requires additional payment, which is something companies like LingsCar don’t charge for.

Reviewed: Nov 7, 2024

Satisfied

Reviewed: Oct 2, 2024

Good.

Reviewed: Sep 27, 2024

Not bad.

Reviewed: Nov 11, 2024

Satisfied

Reviewed: Nov 9, 2024

The overall service was very satisfactory, though there was a minor issue. The car pickup was at the rental building near ORD MMF. An AVIS staff member wearing red glasses assisted me, but the charged amount was higher than what I initially booked, and I wasn’t informed about it. I double-checked the amount later and found the discrepancy. Fortunately, I raised the issue immediately, and they corrected it. However, you should be careful, as the difference was about $300, which is quite significant.

Reviewed: Nov 9, 2024

Easy to find and simple procedures. Quick pickup.

Reviewed: Nov 7, 2024

Very good, Avis is very professional and even simpler than I imagined!

Reviewed: Oct 19, 2024

Satisfactory

Reviewed: Nov 10, 2024

Very good

Reviewed: Oct 6, 2024

Very satisfied. Located right under the MFF building. Clean environment, minimal waiting, the staff was very nice. They confirmed that I had already purchased full insurance, and there were no attempts to upsell. Everything was straightforward and smooth.

Reviewed: Aug 30, 2024

The service was average. They tried to sell me insurance, but I declined. They also pushed their toll service, similar to ETC, which was a bit of a scam. It cost around $20 per day and charged me over $200, but I only used it twice.

Reviewed: Jul 20, 2024

Very good

Reviewed: Jun 16, 2024

Smooth experience

Reviewed: Sep 27, 2024

Muy buen servicio

Reviewed: Mar 5, 2024

A lot of hidden fees

Reviewed: Dec 14, 2023

First car that was assigned was damaged, second car had a head light out and the key fob was going bad. Had to drive all the way back to the airport to exchange the car. Not to happy with the experience and the staff the second time was not too friendly.

Reviewed: Dec 27, 2019

This was the worst experience I have had with rental car and I don’t think I will have such an experience again as I will never rent from Fox rent a car. The staff was horrible at the counter. Wanted to charge us $90 extra for dropping the car early even though I had paid for those 2 full days. Wasted almost 2 hours at my pick-up visit. And at the end, charged me $25 for me to pick the car which I was not supposed to pay but I did as I was getting late for the function to attend and I needed a car. This was something one should never experience. I have decided I will never rent from Fox even though they give me for free.

Reviewed: Sep 15, 2019

I bought insurance online, but when picking up the car, they insisted I buy insurance again. The customer service told me to pay first and they would handle it later, but they never did. I ended up spending a few hundred more for nothing. Very disappointing. I suggest everyone avoid renting from this platform, it's full of pitfalls.

Reviewed: Mar 8, 2023

it is off site to the usual rental area but they are great and send a shuttle to collect you and drop you off at the airport. otherwise easy to deal with

Reviewed: Jan 30, 2023

Vehicle needs new tires . Handled poorly in the rain. Check engine light came on,from lack of oil change. Vehicle wouldn’t activate cruise control because of the light Top leaked bad at the doors and on to me.

Reviewed: Sep 16, 2022

We switched to another car halfway through, and the vehicle was in excellent condition. Both pickup and return processes were quick without any upselling. A very cost-effective company.

Reviewed: Jun 15, 2020

Nice car - especially for the price

Reviewed: Mar 16, 2020

We never had such a smooth and quick pick-up experience as in Chicago. Great job!

Reviewed: Jan 23, 2020

Très efficace surtout pour le retour. Très aimable.

Reviewed: Oct 12, 2019

Car had some electronics control issues. Board computer was crashing. Bluetooth issues.

Reviewed: Aug 31, 2019

Profesional service. I could choose a car in the booked class at the parking lot. Good choice new cars.

Reviewed: Jul 12, 2019

The personal was verry nice and help me a lot they aree realy cool abd friendly bra voooooooo....

Reviewed: May 25, 2019

Good car with good mileage. Though it was a little big for my requirement. excellent value for money, and no pressure tactics to sell you the insurance or other add ons.

Reviewed: Nov 9, 2019

The van front break was very bad condition. I suspect a transmission problem since its producing a wearied noise on the lower gears.

Reviewed: Aug 3, 2019

Car was not ready when arrival. The car smelled like cigarets. Tolls transporter was activated even when it was locked in the provided box even after denying the service.

Reviewed: Sep 28, 2019

Service was okay but could use some improvement.

Reviewed: Sep 1, 2019

Overall service was pleasant

Reviewed: Jul 17, 2019

At Chicago airport, I waited over an hour for the shuttle bus. When I called to ask, the attitude was poor. We finally got the car after 9 PM. The rental company is much farther from the airport compared to others. The return process was normal; we filled the tank and washed the car as instructed. Unexpectedly, I received an additional charge six months later. I had purchased the full insurance, the most comprehensive one, and there were no incidents or violations. This company is terrible. Remember the old saying: 'You get what you pay for.' Be cautious when choosing a rental company.

Reviewed: Dec 9, 2018

Queued for ten minutes

Reviewed: Sep 30, 2018