14 Car Rental Brands at Chicago O`Hare Airport (ORD)

great car

Reviewed: Oct 12, 2024

Bajrama who checked us in was super helpful, great customer service, attentive to our needs.

Reviewed: Sep 3, 2024

It was okay. However, they didn't inform me in advance that the car was different from what I rented. Also, the screen couldn't sync the navigation, which was a bit inconvenient.

Reviewed: Jul 21, 2024

Pretty good. Arrived at midnight, not many people.

Reviewed: Jul 3, 2024

En el mostrador de Budget intentaron venderme varios seguros argumentando que yo no estaba cubierto, luego intentaron cobrarme casi 200$, luego de enseñarles los papeles de la reserva donde tenía que pagar 50 y poco me hicieron pagar $64 o no tenia el coche. Muy lamentable. Señora temendamente desagradable me atendió

Reviewed: Jun 29, 2024

Smooth experience

Reviewed: Sep 27, 2024

Muy buen servicio

Reviewed: Mar 5, 2024

A lot of hidden fees

Reviewed: Dec 14, 2023

First car that was assigned was damaged, second car had a head light out and the key fob was going bad. Had to drive all the way back to the airport to exchange the car. Not to happy with the experience and the staff the second time was not too friendly.

Reviewed: Dec 27, 2019

This was the worst experience I have had with rental car and I don’t think I will have such an experience again as I will never rent from Fox rent a car. The staff was horrible at the counter. Wanted to charge us $90 extra for dropping the car early even though I had paid for those 2 full days. Wasted almost 2 hours at my pick-up visit. And at the end, charged me $25 for me to pick the car which I was not supposed to pay but I did as I was getting late for the function to attend and I needed a car. This was something one should never experience. I have decided I will never rent from Fox even though they give me for free.

Reviewed: Sep 15, 2019

The person who helped us change the car from the first to the second understood us and found a solution in minutes. Thanks AVIS.

Reviewed: Sep 26, 2024

Very satisfied

Reviewed: Jun 17, 2024

Pick-up location was under staffed so I had to wait quite a while.

Reviewed: Dec 12, 2023

excellent service, car was clean and easiness to handle at the airport

Reviewed: Dec 4, 2023

car was great. staff were good

Reviewed: Jan 5, 2023

Over billed . Total lack of transparency

Reviewed: Sep 3, 2024

It was Fox rental cars. Car was ok, nothing spectacular and although it was supposed to be full it was barely on the full mark at pick up. The counter staff tried to sell me more insurance which I declined.

Reviewed: Feb 28, 2024

When I picked up the car, I couldn't connect Google Maps to the car's screen, and the staff couldn't help. They said changing the car wouldn't help. When driving away, I noticed a strange noise and returned to get another Camry. The staff at the site said there couldn't be a problem. After talking to the counter staff, I got a car with only 6000 miles on it and everything worked fine. When I tried to extend the rental, they quoted an exorbitant price, so I switched to Sixt and rented again.

Reviewed: Sep 4, 2023

Overall my experience was really great! One thing I felt it would be better if there was a possibility to make changes to my reservation like bringing down the total days by a day which is fine otherwise it was fantastic

Reviewed: Aug 24, 2023

Renting and returning the car was easy, especially the return process, just hand over the keys and you're done.

Reviewed: Oct 13, 2019

Quite satisfied

Reviewed: Jul 28, 2024

Very good

Reviewed: Jun 2, 2024

Very good

Reviewed: Jan 6, 2024

Very satisfied

Reviewed: Dec 30, 2023

Check in desk was busy, whilst other desks were empty. Are Alamo just too good and get all the bookings?

Reviewed: Jul 25, 2023

The service was average. They tried to sell me insurance, but I declined. They also pushed their toll service, similar to ETC, which was a bit of a scam. It cost around $20 per day and charged me over $200, but I only used it twice.

Reviewed: Jul 20, 2024

Very good

Reviewed: Jun 16, 2024

Very satisfied

Reviewed: Mar 12, 2024

Wait time was short and the car was better than expected.

Reviewed: Nov 4, 2022

Excellent service, met all expectations. Car was excellent

Reviewed: Nov 1, 2022

Counter staff still tried to sell me more insurance after I told him I had full AXA coverage.

Reviewed: Jul 18, 2024

Short queue

Reviewed: Jul 5, 2024

Excellent service

Reviewed: Jul 1, 2024

Satisfied

Reviewed: Jun 2, 2024

Satisfied.

Reviewed: May 6, 2024

Overall decent, no aggressive upselling, but there were some inexplicable charges.

Reviewed: Jul 13, 2024

Excellent

Reviewed: Jan 31, 2024

Very good

Reviewed: Jan 26, 2024

The car was new, service was very good, some upselling but not pushy.

Reviewed: Jan 4, 2024

The counter staff charged me $90 to add my wife as an additional driver. I've learnt that I don't have to pay for spouse as additional driver. Is that true

Reviewed: Aug 23, 2022

I bought insurance online, but when picking up the car, they insisted I buy insurance again. The customer service told me to pay first and they would handle it later, but they never did. I ended up spending a few hundred more for nothing. Very disappointing. I suggest everyone avoid renting from this platform, it's full of pitfalls.

Reviewed: Mar 8, 2023

it is off site to the usual rental area but they are great and send a shuttle to collect you and drop you off at the airport. otherwise easy to deal with

Reviewed: Jan 30, 2023

Vehicle needs new tires . Handled poorly in the rain. Check engine light came on,from lack of oil change. Vehicle wouldn’t activate cruise control because of the light Top leaked bad at the doors and on to me.

Reviewed: Sep 16, 2022

We switched to another car halfway through, and the vehicle was in excellent condition. Both pickup and return processes were quick without any upselling. A very cost-effective company.

Reviewed: Jun 15, 2020

Nice car - especially for the price

Reviewed: Mar 16, 2020

We never had such a smooth and quick pick-up experience as in Chicago. Great job!

Reviewed: Jan 23, 2020

Très efficace surtout pour le retour. Très aimable.

Reviewed: Oct 12, 2019

Car had some electronics control issues. Board computer was crashing. Bluetooth issues.

Reviewed: Aug 31, 2019

Profesional service. I could choose a car in the booked class at the parking lot. Good choice new cars.

Reviewed: Jul 12, 2019

The personal was verry nice and help me a lot they aree realy cool abd friendly bra voooooooo....

Reviewed: May 25, 2019

Good car with good mileage. Though it was a little big for my requirement. excellent value for money, and no pressure tactics to sell you the insurance or other add ons.

Reviewed: Nov 9, 2019

The van front break was very bad condition. I suspect a transmission problem since its producing a wearied noise on the lower gears.

Reviewed: Aug 3, 2019

Car was not ready when arrival. The car smelled like cigarets. Tolls transporter was activated even when it was locked in the provided box even after denying the service.

Reviewed: Sep 28, 2019

Service was okay but could use some improvement.

Reviewed: Sep 1, 2019

Overall service was pleasant

Reviewed: Jul 17, 2019

At Chicago airport, I waited over an hour for the shuttle bus. When I called to ask, the attitude was poor. We finally got the car after 9 PM. The rental company is much farther from the airport compared to others. The return process was normal; we filled the tank and washed the car as instructed. Unexpectedly, I received an additional charge six months later. I had purchased the full insurance, the most comprehensive one, and there were no incidents or violations. This company is terrible. Remember the old saying: 'You get what you pay for.' Be cautious when choosing a rental company.

Reviewed: Dec 9, 2018

Queued for ten minutes

Reviewed: Sep 30, 2018