15 Car Rental Brands at Atlanta Airport (ATL)

I waited for two hours to get the car. This was the craziest thing whcih made me miss a meeting

Reviewed: Sep 15, 2024

Avis Agentin hat ohne Zustimmung und Information kostenpflichtige Optionen hinzugefügt obwohl klar keine Optionen gewünscht wurden! Wurde versehentlich bei Check-out übersehen und unwissentlich zugestimmt. Sehr ärgerlich.

Reviewed: Jul 7, 2024

Overall good, big company offers good service.

Reviewed: Dec 13, 2023

I booked a car from SIXTY for 10 AM and provided my flight number, but the flight was delayed. When I arrived at 10:45, the staff was packing up and refused to help. I found the manager who simply said it was after hours and they couldn't assist. I called the rental support and they were also unable to help, even insisted on a minor detail and refused to budge. I had to rent from another company at a higher price. The next morning, I tried to rent again but was told there were no cars available. I had to pay an extra $25 per day for a BMW. Although I had already paid for 4 days, they placed a $500 pre-authorization hold. A very bad experience.

Reviewed: Jan 22, 2023

I had to terminate my trip 4 days early because my mother passed away and I had to return to the UK. I was told by the member of staff on returning the car that I would get a refund for the unused portion but that has not happened. This is disappointing.

Reviewed: Oct 18, 2022

Se intento llamar a servicio al cliente en varias ocasiones. Nunca se obtuvo respuesta. Desde mi punto de vista, ofrecer la renta de un vehículo, sin ningún tipo de seguro, me parece un poco engañoso; puesto que, al momento, de retirar el vehículo, el cliente es forzado a tener que contratar algún tipo de seguro, de no tener uno particular. El monto de la renta termino siendo el doble de lo ya pagado por el vehículo.

Reviewed: Aug 13, 2024

Satisfied

Reviewed: Jun 30, 2024

Very satisfied with the car rental company's service.

Reviewed: Jun 24, 2024

Very satisfied

Reviewed: Jun 16, 2024

Check properly the level of gas to be full.

Reviewed: May 22, 2024

Satisfied

Reviewed: Dec 26, 2023

Very satisfied, highly efficient service

Reviewed: Jun 15, 2024

Excellent service. ATL is very crowded, but lesser-known car rental brands have shorter lines. Plus, they gave me the exact car I reserved, not a similar model.

Reviewed: Mar 29, 2024

Good service.

Reviewed: Jan 7, 2020

Counter staff is bad. She led me over- charge. Up-sell of insurance

Reviewed: Sep 24, 2019

Gave me a broken car

Reviewed: Sep 12, 2023

Very satisfied, excellent service attitude

Reviewed: Jun 2, 2024

Very satisfied

Reviewed: Mar 12, 2024

Very satisfied, almost no queues.

Reviewed: May 8, 2022

Great service, easy check in, and I got to select my vehicle. All staff were extremely friendly. The worst part was the placement of the car rental services/difficulty getting there, at both the Atlanta airport and the Pensacola airports, however this is not a reflection on Alamo and its fantastic customer service as all other car rental services were in the same location.

Reviewed: Mar 8, 2020

The Alamo offline pick-up and return process is straightforward and the staff is friendly, with no cumbersome procedures. The high online ratings match the service we experienced. We booked a Chrysler 200 online but got a Nissan Altima; the young guy at the counter recommended a daily $6 upgrade.

Reviewed: Apr 23, 2019

Very easy to find, take the subway from the airport. Very quick!

Reviewed: May 13, 2024

Very good.

Reviewed: May 6, 2024

There were huge queues when picking up the car, which took 5 hours. The first car had issues the next day as the key battery was dead. It took 6 hours to get a replacement, and the replacement car was of a lower grade. Basically, I paid for a high-grade car but got a low-grade one.

Reviewed: Apr 27, 2024

Satisfied

Reviewed: Apr 6, 2024

We waited little over 3 hrs to get the vehicle. Worst experience ever. Please do not take over bookings if you do not have enough staff and vehicles. It was our spring break and kids got really tired waiting to get car. Several customers were waiting and staff at the counter was rude to customers saying they have ling wait and we can get refund and go to another provider if we want. Never ever will use Dollar rentals

Reviewed: Mar 20, 2021

I didn't like having to pay for insurance up charges, because I didn't have proof of insurance on my person! That wasn't fair at all!!!!!!

Reviewed: Mar 6, 2024

Car was clean on outside but I had to take trash that was in the back of the vehicle. Fluid level should be checked during turn-in.

Reviewed: Jul 21, 2020

Confused at first where to get shuttle but airport staff helpful and shuttle was waiting when I got there very pleased

Reviewed: Nov 20, 2019

Bad. They charged twice the amount I initially paid on the platform. The payment on the platform was already higher!

Reviewed: Nov 3, 2019

Very good service and to my expectation , the staff was little slow to process the paper work.

Reviewed: Oct 11, 2019

Counter staff was helpful once I had a mask. Unfortunately they couldn't provide one and it added an extra 60 minutes to get the car

Reviewed: Apr 8, 2022

We had reserved a car, when we were checked in a car was not available for at least another 30-45 minutes. We did not want to wait the additional time. The only vehicle available was a truck. The first truck we got there was a low tire. They said that it would take a bit to fix that so they gave us another truck. Having not driven a truck a lot, it took so getting use to. This truck ran great. The shock came when we filled up the tank. It cost $62 to fill it. There was a reason we wanted a car.

Reviewed: Jul 12, 2019

Car was almost new and had all the latest features which made the drive quite enjoyable

Reviewed: Feb 19, 2020

Our tire light came on. Al. The tires should be checked before sending cars out.

Reviewed: Jun 24, 2019

Ended up paying charges that are unanticipated. at return, advantage representative was very rude throughout the whole process, and when she was done, she just walked away without even mentioning that the process was over.

Reviewed: May 22, 2019

The car was bigger than I'd bargained for and in excellent condition. The only slight problem was that the driver's seat smelled strongly of men's cologne. The guys behind the counter and at checkout were all very nice and extremely helpful.

Reviewed: Apr 13, 2019

When we returned the vehicle, initially there was no one around to accept our vehicle when we arrived.

Reviewed: Jan 25, 2019

Overall, timely service and friendly staff.

Reviewed: Dec 3, 2018

I have Thrifty (Hertz) to be very easy to work with and provide reliable vehicles. The return process at the Atlanta airport is super easy. I will be renting again from the company when I return to Atlanta in the future.

Reviewed: Oct 18, 2024

Thrifty provided a clean vehicle. The process was very easy and they accepted my QEEQ voucher with zero issues. I did purchase third party liability at the counter but had purchased all other insurance via QEEQ. There was no issue with acceptance of the insurance. Thrifty also only charged a $200 (two hundred) deposit. The return process was a breeze. I just parked the vehicle, grabbed my items, left the key in the cup holder, and walked away. It was all very fast.

Reviewed: Oct 8, 2024

Highly satisfied

Reviewed: Feb 6, 2024

They didn’t have any cars available. So we didn’t get the car we paid for.

Reviewed: Jul 25, 2019

Everything was great, however it would have been good to know even with renting with a credit card I still have to put a $200 deposit down day of rental .

Reviewed: Mar 26, 2019