14 Car Rental Brands at Atlanta Airport (ATL)

I didn't like having to pay for insurance up charges, because I didn't have proof of insurance on my person! That wasn't fair at all!!!!!!

Reviewed: Mar 6, 2024

Car was clean on outside but I had to take trash that was in the back of the vehicle. Fluid level should be checked during turn-in.

Reviewed: Jul 21, 2020

Confused at first where to get shuttle but airport staff helpful and shuttle was waiting when I got there very pleased

Reviewed: Nov 20, 2019

Very good service and to my expectation , the staff was little slow to process the paper work.

Reviewed: Oct 11, 2019

Everyone was happy and helpful especially when we had to return the car after a person vandalized 12 cars along with ours in the Hotel parking lot

Reviewed: Aug 22, 2019

I had to terminate my trip 4 days early because my mother passed away and I had to return to the UK. I was told by the member of staff on returning the car that I would get a refund for the unused portion but that has not happened. This is disappointing.

Reviewed: Oct 18, 2022

Waited for over 45 mts for the car, no one to hand over car, no one to inspect,car had cigarette smell, When I was billed I was charged more than what I had booked. Car had check engine light going on and off

Reviewed: Sep 25, 2019

Option to upgrade to volvo xc60 for $21 extra. Excellent car.

Reviewed: Sep 7, 2019

Counter staff was helpful once I had a mask. Unfortunately they couldn't provide one and it added an extra 60 minutes to get the car

Reviewed: Apr 8, 2022

We had reserved a car, when we were checked in a car was not available for at least another 30-45 minutes. We did not want to wait the additional time. The only vehicle available was a truck. The first truck we got there was a low tire. They said that it would take a bit to fix that so they gave us another truck. Having not driven a truck a lot, it took so getting use to. This truck ran great. The shock came when we filled up the tank. It cost $62 to fill it. There was a reason we wanted a car.

Reviewed: Jul 12, 2019

We waited little over 3 hrs to get the vehicle. Worst experience ever. Please do not take over bookings if you do not have enough staff and vehicles. It was our spring break and kids got really tired waiting to get car. Several customers were waiting and staff at the counter was rude to customers saying they have ling wait and we can get refund and go to another provider if we want. Never ever will use Dollar rentals

Reviewed: Mar 20, 2021

The optionson the mid size SUV were limited. There were 2 vehicles that fit the description in my opinion and neither had keys. The others were merely hatchbacks but according to Dollar were part of the same group. We complained and were given the next group up. Happy in the end.

Reviewed: Feb 24, 2020

Fast friendly check out andin

Reviewed: Oct 17, 2019

Staff tired my card my bank did not allow the payment. I called my bank they said i can try again they will authorise it now, but staff at counter said he can not do it for next 24 hrs as this is system restriction of Dollar that it will not allow the same card to be used till 24hrs are lapsed. He advised to get a car from next counter. I was waiting and he went off duty during this time I went to the counter and next person processed and used the same card. the first person did not even try again despite my frequent requests.

Reviewed: Sep 29, 2019

Got a great car for a very low price.

Reviewed: Sep 17, 2019

Great service, easy check in, and I got to select my vehicle. All staff were extremely friendly. The worst part was the placement of the car rental services/difficulty getting there, at both the Atlanta airport and the Pensacola airports, however this is not a reflection on Alamo and its fantastic customer service as all other car rental services were in the same location.

Reviewed: Mar 8, 2020

Like: The experience was seamless

Reviewed: Sep 7, 2018

Like: The ease of picking up the rental car by using that kiosk, made it a breeze. No lines no wait which was great.

Reviewed: May 30, 2018

Dislike: The staff questioning military status

Reviewed: May 30, 2018

Like: Good, new, low mileage vehicle
Dislike: Being offered upsell when a larger vehicle was to be offered anyway. Check out assistant added on an unwanted Sat Nav Device charge when exiting the car park. Only noticed this on my credit card statement during the holiday. Had the charge removed promptly on returning the car.

Reviewed: Oct 17, 2017

Car was almost new and had all the latest features which made the drive quite enjoyable

Reviewed: Feb 19, 2020

Counter staff is bad. She led me over- charge. Up-sell of insurance

Reviewed: Sep 24, 2019

Was not through Europcar who I used once before and never had a problem with. This trip was through ADVANTAGE, who is a disgrace.

Reviewed: Mar 13, 2019

They didn’t have any cars available. So we didn’t get the car we paid for.

Reviewed: Jul 25, 2019

Everything was great, however it would have been good to know even with renting with a credit card I still have to put a $200 deposit down day of rental .

Reviewed: Mar 26, 2019

Our tire light came on. Al. The tires should be checked before sending cars out.

Reviewed: Jun 24, 2019

Ended up paying charges that are unanticipated. at return, advantage representative was very rude throughout the whole process, and when she was done, she just walked away without even mentioning that the process was over.

Reviewed: May 22, 2019

The car was bigger than I'd bargained for and in excellent condition. The only slight problem was that the driver's seat smelled strongly of men's cologne. The guys behind the counter and at checkout were all very nice and extremely helpful.

Reviewed: Apr 13, 2019

When we returned the vehicle, initially there was no one around to accept our vehicle when we arrived.

Reviewed: Jan 25, 2019

Like: great car, prompt service
Dislike: it wasn't clear what company I was renting with ... there was no "easyrentcars" counter.

Reviewed: Aug 22, 2018

Drop off at Atlanta a bit confusing as the Hertz drop off it separate from all the other drop offs

Reviewed: Jan 14, 2019

Like: This rental went off with a hitch. I got a great deal, the car in the picture was the car that i got(no bait and switch), over all one of the best rental experiences I've ever had!
Dislike: Nothing

Reviewed: Aug 23, 2018

Like: Good experience
Dislike: I have not received my invoice

Reviewed: Jul 31, 2018