14 Car Rental Brands at George Bush Intercontinental Airport (IAH)

Quite satisfactory.

Reviewed: Jan 16, 2025

mas rápida la entrega del vehículo

Reviewed: Jan 8, 2025

The car was average.

Reviewed: Dec 12, 2024

It's excellent.

Reviewed: Dec 11, 2024

I paid a deposit via WeChat on the platform to book the car, later purchased the highway ETC from the rental company, and when returning the car, I discovered additional hidden fees. Honestly, it's hard to figure out how they calculate costs.

Reviewed: Dec 5, 2024

The service was okay. The drop-off location was very hard to find.

Reviewed: Oct 25, 2024

Car was exactly as ordered and perfectly clean inside and out. Counter staff extremely efficient and friendly. I am happy that they will rent to an 'older' driver with no apparent penalty! Not really an issue for Avis, but there was quite a wait for the shuttle from the terminal and it was crowded but it was Friday afternoon - and the return to the terminal was fine.

Reviewed: Oct 22, 2024

Good.

Reviewed: Nov 26, 2024

Where do I start. It took way to long at the counter. Because a family of 12 could not get a cat. So the line was very long. Finally we checked in. Went downstaires....no cars. We had to wait almost 60 minutes. But because it was first car to come we got a way bigger car. So overal we were happy.

Reviewed: Sep 24, 2024

Excellent service, very quick when picking up the car. They even upgraded the model as the same model was not available.

Reviewed: Aug 30, 2024

It's okay.

Reviewed: Aug 1, 2024

The front desk staff talked a lot and told us there were no gas stations near the airport.

Reviewed: Jun 25, 2024

Flat tire caused a long wait for replacement.

Reviewed: Aug 23, 2024

Very satisfied

Reviewed: Jul 31, 2024

Excellent service. Both the front desk staff and the car pick-up area staff were great.

Reviewed: Feb 27, 2024

Brand new car, smooth pick-up process

Reviewed: Feb 22, 2024

Very slick pick-up and drop off expereince with friendly staff at both ends

Reviewed: Sep 12, 2023

Worst rental car I have ever had and I have rented a lot of vehicles. Absolutely filthy. Spent 2 hours cleaning it when I got home before ever going on our trip. Will never rent from them again.

Reviewed: Oct 16, 2020

Everything went smoothly and our experience was very satisfactory. We will rent again!

Reviewed: Dec 20, 2019

The staff was excellent esp Zahid (backend) and Curtis at front desk. First Silver Lacrosse we got had more than a dozen dings and was in poor shape from the outside. Second Red lacrosse was better but both lacrosse sedans were missin steering adjustment switches. If they get fresher inventory they ll be five stars over all.

Reviewed: Jul 3, 2019

Advantage was nothing but great trying to help. I will rent again from Advantage.

Reviewed: Mar 11, 2019

They insisted on adding an extra insurance on the spot, which cost an additional $400, and wouldn't let me pick up the car without it. After half an hour of argument, I had no choice but to agree. They also didn't provide a receipt. Very unhappy.

Reviewed: Sep 12, 2018

Like: Was fast efficient and friendly

Reviewed: Aug 17, 2018

the car was dirty windows so bad I could not see and I stopped and got cleaner to clean them dash and armrest were stickey from coffee or coke. low tire and guage was on and they said don't worry about it just drive it. it was the dirtiest car I have ever rented took an hr to get it when I arrived there after waiting at airport for 56 minutes and was told they were only 8 minutes away and I had to call 3 times to get them there

Reviewed: Sep 24, 2019

Had to wait for an hour to get a shuttle. Many regular shuttle buses came and went while I was waiting for the special one. I was taken to a very odd location, far from the regular rental agencies. I was told that their hours were 8-5. I was only in Houston for part of the day, and 100 miles. I had to drop the van at a diff. location. I was told that the 20$ fee would be waived. It wasn't. I called Ace. They never called me back. I e-mailed Easyrentcars.com, and the e-mails were not accepted.

Reviewed: Aug 10, 2019

I was unable to obtain communication with anybody on my arrival into Houston Bush on May 7th, and ended up renting from Advantage. Your phone system messaging was awful, un-intuitive; did I understand ACE offices close at 3:00pm??!!

Reviewed: May 21, 2019

Pretty good

Reviewed: Apr 2, 2019

The paperwork took too long.

Reviewed: Jul 4, 2018

Very satisfied, fast service, new vehicles.

Reviewed: Feb 14, 2025

Very convenient

Reviewed: Nov 5, 2024

Overall fine, but they added extra charges quietly during the pickup.

Reviewed: Jun 25, 2024

Nice and neat car. Spacious for our luggage requirements. Relatively new vehicle. No queue at the pick up counter. The only downside is that the car pick up counter is located at the basement at a location away from the airport and hence it was inconvenient to reach there with so much luggage.

Reviewed: Jan 15, 2024

Not good

Reviewed: Aug 15, 2023