Car rental at Jfk Airport(JFK) from $13/d

Customer Reviews of JFK Airport Car Rentals

Dana Haywood
New York
10/10
Excellent
The process went very smoothly.
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Reviewed: Apr 12, 2025
Joseph Pater
New York
8/10
Very good
It's okay.
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Reviewed: Mar 12, 2025
Derrick Mond
New York
10/10
Excellent
Very satisfied, they upgraded me to a Malibu.
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Reviewed: Feb 28, 2025
Wilbur Saxton
New York
8/10
Very good
Average
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Reviewed: Feb 11, 2025
Porter Lindberg(h)
New York
10/10
Excellent
Very satisfied
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Reviewed: Feb 9, 2025

New York
7/10
Good
Staff tried to upsell insurance that was not needed, will never use them again
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Reviewed: Apr 9, 2025
M.NELSON
New York
7.3/10
Good
The attendant offered a smaller car than the one that I reserved. The attendant wanted me to purchase insurance, although I purchased the insurance online. He said it was because I reserved it throug1h a third party.
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Reviewed: Nov 23, 2022
New York
9/10
Excellent
The car rental personnel were very helpful..
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Reviewed: Jul 15, 2022
G.Baca
New York
6.7/10
Average
I doubt I can call ACE a business because it feels more like a racket. I was forced or deceived to purchase additional insurance coverage, despite the fact that I had already purchased liability insurance from Qeeq. Furthermore, I dropped the vehicle 1 hour after the requested time. I was told that there is 30min I tried to gain sympathy of the staff. They were very adamant and say they have nothing to do against the system and they even add 30 min more to my arrival time because I had to use their toilet before I sign the drop off (the vehicle was already in their possession). They charged me a whole additional day, even with full insurance. I only realized this once I have received the invoice at the airport. I think they waited for me to leave the premises so I would not have the opportunity to complain. Really a bad experience and I felt I was scammed.
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Reviewed: Jun 15, 2022
C G
New York
8/10
Very good
I ordered a car from JFK and I had no idea that it's not located at the rental area, instead I had to take a shuttle. Unfortunatily I had no idea that the office is closed at night, it opens only at 8:00 AM, and I arrived there at 7:00 AM, and I needed to wait for an hour, there was also no telephone to talk before the opening hours.
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Reviewed: Jan 28, 2022

Taylor Cook(e)
New York
10/10
Excellent
Quick pickup, excellent vehicle condition, and attentive service.
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Reviewed: Apr 3, 2025
Ibrahim Osman
New York
3/10
Poor
it was very busy dayes and i cant get my gol car
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Reviewed: Feb 21, 2025
A.CEMBELLIN
New York
8/10
Very good
Tiempo de espera en la recogida del vehículo
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Reviewed: Jan 1, 2025
Barret Sander
New York
6/10
Average
There weren't enough staff at reception. I waited for two hours, and the reserved car model was not available. They just provided whatever they had. Extremely frustrating.
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Reviewed: Dec 31, 2024
I.McDonald
New York
9/10
Excellent
After reading the Budget reviews, I was a bit concerned. I have to say on arrival it was a very pleasant experience with helpful and friendly staff. The car was what we expected in size and fitted our luggage perfectly. I would definitely recommend and will be using again.
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Reviewed: Dec 27, 2024

Quintina Armstrong
New York
10/10
Excellent
Very satisfied.
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Reviewed: Apr 1, 2025
Eileen Doherty
New York
8/10
Very good
Satisfied.
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Reviewed: Mar 28, 2025
Tiffany Emma
New York
10/10
Excellent
Very satisfied.
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Reviewed: Mar 26, 2025
Griselda Eddie
New York
10/10
Excellent
Good
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Reviewed: Mar 23, 2025
Florence Bronte
New York
10/10
Excellent
The front desk guy was not very enthusiastic, which is understandable since it's a night shift. However, the lady at the car pickup area was very helpful, answered all my questions, and even called me 'baby.'
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Reviewed: Mar 22, 2025

Elijah Belloc
New York
10/10
Excellent
The car model is excellent.
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Reviewed: Mar 18, 2025
Deirdre Bartlett
New York
10/10
Excellent
Very satisfied
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Reviewed: Feb 22, 2025
Lewis Bartholomew
New York
6/10
Average
I've rented cars here several times and it was fine, but this time was so-so. I had to wait in a long queue for quite a while and didn't get the car I originally booked. They gave me a Chevrolet instead. It was a brand-new car, but it had a strong smell. We were in a rush, so had no choice. My child coughed the whole way. After making the payment, I noticed an extra charge of over $30. When I asked if it was tax, they said yes. However, later I found out my prepayment already included taxes. Could customer service clarify this? Picking up and returning the car went smoothly overall, but keep in mind that Thrifty seems to have merged with Hertz. You'll need to go to Hertz for both pick-up and drop-off. If you look for Thrifty, it might involve some hassle.
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Reviewed: Jan 31, 2025
New York
6/10
Average
Counter staff was not helpful at all, very aggressive and did not answer any of my questions. She was very un polite and charged me over the price for the agreed price without any clarification and when I asked first she ignored and then the 2nd time she answered me very aggressively and she said how would I know in a very aggressive way. Also for the security deposit, she charged me way above the amount that was specified. Conclusion : this is my first and last time to deal with Thrifty because of this person.
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Reviewed: Nov 16, 2024
Erin Cissie
New York
10/10
Excellent
Extremely satisfied
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Reviewed: Oct 10, 2024

Ulysses Terry
New York
10/10
Excellent
Great service and excellent cars.
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Reviewed: Feb 24, 2025
O.Eival
New York
10/10
Excellent
Charged 20$ for refueling, feels like too much
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Reviewed: Nov 10, 2024
Felix Brown
New York
10/10
Excellent
The service attitude was excellent, with smiles throughout the process.
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Reviewed: Jun 17, 2024
berkim
New York
9.7/10
Excellent
yes alamo was very fast and efficient checkin for me this time .. at other times ive waited but this time was quick and smooth. very curteous and professional and great cust service.
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Reviewed: Dec 6, 2023
G.Matos
New York
10/10
Excellent
Great.
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Reviewed: Dec 4, 2022

Ernest Montgomery
New York
6/10
Average
The vehicle is outdated.
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Reviewed: Feb 6, 2025
Alger Washington
New York
6/10
Average
Unexpectedly rented through HERTZ, the rear trunk often fails to open.
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Reviewed: Feb 5, 2025
Lilith Cissie
New York
8/10
Very good
It's acceptable.
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Reviewed: Jan 28, 2025
New York
10/10
Excellent
Great service
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Reviewed: Oct 19, 2024
Edwiin Bright
New York
10/10
Excellent
Very good, very efficient.
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Reviewed: Sep 28, 2024

New York
8/10
Very good
TWO significant issues: 1) the NY license plate didn't match the one on the receipt! I had to go back in and get that fixed, because I'd brought my own EZ Pass, and didn't know if it would go through with a different plate. 2) the car smelled of SMOKE! I've never smoked myself, so the culprit was not me...and I'd didn't address this issue at pickup because getting 1) fixed took so much time....
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Reviewed: Mar 18, 2020

D.Flavell
New York
9.7/10
Excellent
No issues on collection. Nice car, fitted the bill. Easy drop off.
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Reviewed: Jan 21, 2020
J.Mushlin
New York
8.3/10
Very good
The vehicle exterior was extremely dirty. This made visibility from both the front and rear windscreen more challenging that it should have done. I am 51-years old and have rented vehicles many times in my life but this is the dirtiest car I have ever had (I did not see this when collecting the vehicle as it was dark). The inside was acceptable although the back seat had a few minor stains. The collection process was acceptable but took a little longer than I would have liked. Also, I was not happy that I was not allowed to use a US credit card for guarantee purposes on the basis that we had CDW included in the booking. This meant my UK current account had to receive an actual debit and subsequent recredit at the conclusion of the rental. Lastly, I would have preferred the collection and dropoff point to be in a covered facility than on the roof of the Hertz operation. It was raining hard when we returned the vehicle.
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Reviewed: Dec 12, 2019
L.Guiotto
New York
10/10
Excellent
It was very easy to pick up of car and also to drop off. In this moment the best rental car, in my brief experience!
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Reviewed: Nov 20, 2019
A.Michaels-Rothberg
New York
7/10
Good
You’re understaffed and do not appear to check vehicles mechanicLe status.
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Reviewed: Aug 15, 2019
R.Doyle
New York
7/10
Good
I was surprised at the uncleanliness of the vehicle. Dirty seat, windows and console.
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Reviewed: Aug 14, 2019

H.ALress
New York
7.7/10
Good
The front desk staff upgrade my reservation to bigger car and they told me the car is Ford Explorer or Nissan pathfinders but when I went outside the lady she gave me small SUV.
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Reviewed: Sep 4, 2019
New York
10/10
Excellent
National asked me a voucher. Why? I had a mail confirmation of the booking. That’s all.
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Reviewed: Jun 25, 2019

F.Costa
New York
5.7/10
Average
O carro alugado não foi o carro contratado (aluguei um sonata ou similar e me deram um elantra). Além disto o carro estava batido, o que me tomou tempo na devolução.
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Reviewed: Aug 26, 2019
N.Gardner
New York
8/10
Very good
Like: All staff I interacted with were affable and generous. I felt well informed and well taken care of. What I appreciated was understanding why things were taking so long: the staff focussed on the customer care and went into detail when answering questions and helping customers make the right choices. I was happy with the way that Geneva handled my query; I felt like I was the only customer in the room -- unrushed and highly valued.
Dislike: I had not anticipated close to 1.5 hours from queue to driving off with the car. If I had known this, I would have built this into my schedule and my 7 year old daughter was tired from flying and very fed up. Moreover it had a knock on-effect on my next appointment to collect a key from the air bnb accommodation contact, so I had a lot of apologising to do.
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Reviewed: Sep 10, 2018
Xaviera Eden
New York
6/10
Average
It's okay.
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Reviewed: Nov 17, 2017
Ternence Theresa
New York
10/10
Excellent
Easy and convenient, smooth return process, car condition was very good
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Reviewed: Oct 29, 2017
Yale Valentine
New York
6/10
Average
The car was in excellent condition and very new, with less than 500 kilometers on it, so there was a noticeable leather smell. The pickup location was hard to find, with no clear signs or directions. I had to search and ask around in pouring rain and eventually found it above the HERZE building.
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Reviewed: Jun 8, 2017

Good to Know

The Most Popular Car Type for Rental Cars at Jfk Airport (JFK) is SUV

It takes up 47% of all car rentals. Top selected car types are: SUV, Small, and Large.

Cheapest Car Rental Rates at Jfk Airport (JFK) is in

Lowest rental rates at the Jfk Airport (JFK) is USD 50.96 on average, and can go up to USD 117.71 at the busiest . Use this conclusion to schedule your trip to your best interest.

Thursday is the Busiest day in a Week at Jfk Airport (JFK)

In contrast, Saturday is the least busy day.

19:00 to 20:00 is the Peak hour Throughout a Day at Jfk Airport (JFK)

More bookings mean more time spent on queueing up at the counter. Prepare yourself if it is going to take you a long time to pick up from the Jfk Airport (JFK).

The Best Daily Rental Rate Happens on a 30-day Rental

Most customers book a rental car from Jfk Airport(JFK) for 7 days, showing a medium length of rental period is more favored.

New York is the No.1 Destination in One-way Car Rentals When Picking up from New York

One-way car rentals take up nearly 23% of the total bookings at Jfk Airport (JFK).Out of it, besides New York, other top destinations : Philadelphia, Boston.

59.32% of the Guests Choose Basic Protection at Jfk Airport(JFK)

On average, Basic Protection costs USD 59.52 per day for SUV, USD 53.89 for Small and USD 55.08 for Large.

Do You Know?

No.1 Source Country

Customers from Czech Republic choose Jfk Airport(JFK) the most as the start point of both their business and leisure journeys.

Bigger is Better

Renters from Israel prefer more spacious car models like and Ford Transit.

Quite a Planner

Poland renters like to plan much more ahead, they usually make the online booking 137 days before pickup from the Jfk Airport (JFK).

Free cancellation

Accept cryptocurrency

Price Drop Protector

Bitcoin accepted