QEEQ CAR RENTAL REVIEWS

waited an hour and half to get car. Not enough check in agents.

The counter staff in Santa Monica was unhelpful annd extremely unfriendly , she gave us no information about the car or charges …. We were very disappointed with the service we got the lady was so rude and unprofessional … In comparison in San Francisco at the drop off the service was exceptional .

They were great. Would recommend in UAE.

Great. The price protector was great.

Very quick and efficient service at the counter. No trying to sell upgrade or car insurance.

Should try harder to help diamond customers in their issues

Their service is O.K..Next time,I will also use Europcar.

Customer service and support was very good.

They tried to make us purchase additional travel insurance even though we had complete coverage through Axa. I however was hoodwinked and ended up buying cross border coverage for the whole rental even though we spent part of our time in the country in which the car was rented. Also the return car experience was difficult in the airport.

booking platform was excellent

Hired a car. All good but had to discuss a pre-existing scuff not recorded on the outbound condition report. It is vital to check condition thoroughly, especially if it’s dark on pick up.

No complaints

very friendly staff. keep the great work you do.

Always good as i jave been using them for past travels. Good clean cars. Don't hard sell extra insurance as they know our booking covers the excess.

Good pricing and expectations of great deals compared to other agencies

Very efficient

The manager at this branch was a legend! Made everything clear about the policy’s for protection had my car ready within 10 mins. He would be the first person I’d send people too for a hire car and I will defiantly be using them again.

Great smooth systems

The shuttle bus location was a little tricky to find at Paphos, but thankfully someone pointed us to the right spot. While the car was a little older, it was absolutely fine for getting around the island. The staff, however, were absolutely incredible. Friendly and pleasant despite our late-night arrival time! They got us out of their quickly so we could get to our accommodation and get to bed after a long travel day.

car was excellent, very new , everything went smoothly

excellent, changed trip to go through USA , no change in insurance , was wonderful service

Excellent car condition, very friendly staff.

Very easy to book and accommodating .

Good car.

Easy to rent.

Slow pick up. Car is a Chinese car which is now pretty good in the engine power. Otherwise it is good.

Easy to book.

Meet expectation

Works and grateful to provide price protector for peace of mind

Pickup - was no walk around car to check for bumps and scratches before I picked up. that made me nervous as there were a few notable bumps and dents on it that I took photos of in case they were blamed on me. Also, I accidentally arrived an hour early for pick up and was told to come back in an hour rather than just serve me. Drop off was great, quick and easy with a very personable chap at counter.

It took an awfully long time to be served. It would be good if people with an existing booking had their own line/dedicated staff rather than having to wait behind people who were making new bookings. Not sure that white is the most intelligent/practical interior colour choice for a rental vehicle.

No problems at all.

The shuttle service was fast and efficient. Just remember to go to the far end of the terminal where the coaches are. The car was great and cheaper than the airport rentals. I would use again for my own holiday rentals as you do need an extra 15 minutes for the shuttle.