8 Car Rental Brands at Columbus Airport (CMH)

I had specifically rented a convertible. I was to pick up at 12 noon on Friday Sept 27. I arrived exactly on time. As i talked to the agent at the counter, apparently there was one convertible available, but a woman somewhere in the lot(Avis employee) told the desk agent that she was holding the car for another customer-an Avis preferred member. I informed the desk agent that i was also a Preferred member, showed him my account number, advised him that i had a reservation and was on time for my pick up. After some haggling between your two employees, i did receive my correct vehicle. That being said, I was quite nervous and about to get very angry if my reservation was given to someone else. Not acceptable treatment in my opinion. A person with a valid reservation and who was on time, shouldn't have to deal with such nonsense.

Reviewed: Oct 1, 2019

Customer care is rude Did n’t took my miles card

Reviewed: Feb 7, 2019

Very efficient!

Reviewed: Sep 20, 2019

We found d 2 cigarette butts. 1 in a cubby on passenger front door but was highly visible. Other was under passenger seat.

Reviewed: Jun 21, 2019

Very Good

Reviewed: Aug 12, 2019

Patient, good vehicle condition, reasonable pricing.

Reviewed: Dec 22, 2016